Note fondée sur 212 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Natalia, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for awarding us an 8/10 star rating! We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us at Best Western Northfields Ealing Hotel.We're delighted that you found our hotel to be clean and comfortable. Maintaining high standards of cleanliness and providing a comfortable environment for our guests are top priorities for us, so it's gratifying to know that we succeeded in meeting your expectations in this regard.We're also glad to hear that you found our staff to be friendly and helpful. Providing excellent service and ensuring our guests feel welcome and well taken care of is something we take great pride in. I'll be sure to pass on your compliments to our team members; I'm sure they'll be thrilled to hear that their efforts made your stay even more enjoyable.We appreciate your feedback regarding the breakfast options and will take your comments into consideration as we strive to continually improve and enhance the experience we offer to our guests.Once again, thank you for choosing to stay with us and for sharing your review. We hope to have the pleasure of welcoming you back to Best Western Northfields Ealing Hotel in the future for another enjoyable stay.Kind regards,Natalia,Front Desk
par un voyageur
Publié le 29 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2023 par Maria, Gestion de l’hôtel
Dear Guest, Thank you for choosing BW Northfields Ealing Hotel. We value your feedback and appreciating your score 10 out of 10. We hope to host you again very soon. Kind RegardsMaria Front Desk
par un voyageur
Confortable et pratique
Publié le 12 mars 2023 sur HotelsL'hôtel très pratique. Juste à côté de la Picadilly Line. Chambre très confortable. 2 à 3 restaurants et pub autour.
La nuit on entend quelques fous dans leurs voitures qui roules vite. Un peu génant mais globalement j'ai passé un bon séjour!
Commentaires de Gestion de l’hôtel
9 avr. 2023 par Nikoletta, Gestion de l’hôtel
Dear Elsermann, Thank you for choosing BW Northfields Ealing Hotel. We are pleased to know that you have enjoyed your comfortable room and found the location of our hotel convenient. We apologise for any inconvenience caused by the outside noise. I hope this will not deter you from staying with us in the future. Kind regards.
par un voyageur
Comfortable, convenient & convivial
Publié le 28 août 2024 sur HotelsI've now been staying quite often when down in London for work combining with leisure or transiting through longer trips. This is a perfect location with easy access to tube, buses, affordable parking and a lovely neighbourhood filled with independent shops, cafes, restaurants and pubs/micro brew pubs. The hotel itself has always been just right for all the different reasons I've stayed. Been given a quiet room when requested for working. The family rooms are incredibly spacious and those as well as the superior rooms come with fridge, sink and microwave. Beds are really comfortable and the free wifi is strong. Bathrooms are well equipped and showers have decent water pressure. Front Desk staff are always friendly and solution-focussed. Very accommodating and helpful too. I've never had the breakfast but only because there is just so much to choose from locally. Can't wait for their newly constructed bar/restaurant to open. Delighted with our latest stay as we'd been upgraded because we were regulars. This was very welcome after flight delays. We will be returning and recommending.
Commentaires de Gestion de l’hôtel
28 août 2024 par Solaiman, Gestion de l’hôtel
Dear Anupameya,Thank you very much for your kind words!We are thrilled to hear you have enjoyed your stays with us and our location and amenities have met your needs. we are always striving to provide the best possible experience for our guests, and we appreciate your loyalty and feedback.We can't wait for you to experience our new bar/restaurant once it opens, and we look forward to welcoming you back soon.Thank you for recommending us to others :Kind regards,Solaiman
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Natalia, Gestion de l’hôtel
Dear James,We are thankful you enjoyed your stay and rated us a 10/10! If there is anything in particular you enjoyed or would like us to work on please let us know!We hope to welcome you back for another positive stay!Kind regards,Natalia,Front Desk
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Patrick, Gestion de l’hôtel
Dear Sarah,Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t fully meet your expectations. Your satisfaction is very important to us, and we truly value your input.If there’s anything specific that didn’t go as expected or if you’d like to discuss your stay further, please don’t hesitate to contact us directly. We would appreciate the opportunity to address your concerns and ensure a better experience for your next visit.Thank you again for your review, and we hope to have the chance to welcome you back in the future.Kind regards,Front desk
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Patrick, Gestion de l’hôtel
Dear Ephraim,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience and appreciate your 4/5 rating.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back soon for an even better stay.Kind regards,Front desk.
par un voyageur
Publié le 15 août 2024 sur Expedia
The room was very spacious and clean, and the facilities were well-equipped, so I could stay very comfortably. The hotel staff were also very kind, and when I asked them to leave my luggage before check-in, they let me check in early. The hotel is opposite the station, so it is convenient to go to Heathrow Airport and central London (maybe you can hear the trains because the hotel is opposite the station, but that can't be helped). I highly recommend it.
Commentaires de Gestion de l’hôtel
16 août 2024 par Weronika, Gestion de l’hôtel
Dear Kei, Thank you for your wonderful review! We're delighted to hear that you had a comfortable stay and appreciated the spacious, clean room and well-equipped facilities. It's great to know our staff could assist you with an early check-in and that you found our location convenient for traveling to Heathrow Airport and central London.We understand that being close to the station can occasionally mean some train noise, but we're glad it didn’t detract from your overall experience. Your recommendation means a lot to us, and we hope to welcome you back soon!Best regards,Weronika Front desk.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Solaiman, Gestion de l’hôtel
Dear Amy,Thank you for choosing our hotel for your stay.We are delighted to see your positive feedback. thank you for brightening our day with that.We are looking forward welcoming you back soon.Kind regards,Front deskSolaiman
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Patrick, Gestion de l’hôtel
Dear Darren,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. Your comments are very important to us, and we'd appreciate the opportunity to discuss them further. Please reach out to us directly so we can better understand what went wrong and work on improving our services for future guests. We hope to have the chance to welcome you back and provide a much better experience.Kind regards,
