Note fondée sur 225 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Natalia, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for awarding us an 8/10 star rating! We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us at Best Western Northfields Ealing Hotel.We're delighted that you found our hotel to be clean and comfortable. Maintaining high standards of cleanliness and providing a comfortable environment for our guests are top priorities for us, so it's gratifying to know that we succeeded in meeting your expectations in this regard.We're also glad to hear that you found our staff to be friendly and helpful. Providing excellent service and ensuring our guests feel welcome and well taken care of is something we take great pride in. I'll be sure to pass on your compliments to our team members; I'm sure they'll be thrilled to hear that their efforts made your stay even more enjoyable.We appreciate your feedback regarding the breakfast options and will take your comments into consideration as we strive to continually improve and enhance the experience we offer to our guests.Once again, thank you for choosing to stay with us and for sharing your review. We hope to have the pleasure of welcoming you back to Best Western Northfields Ealing Hotel in the future for another enjoyable stay.Kind regards,Natalia,Front Desk
par un voyageur
Publié le 29 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2023 par Maria, Gestion de l’hôtel
Dear Guest, Thank you for choosing BW Northfields Ealing Hotel. We value your feedback and appreciating your score 10 out of 10. We hope to host you again very soon. Kind RegardsMaria Front Desk
par un voyageur
Confortable et pratique
Publié le 12 mars 2023 sur HotelsL'hôtel très pratique. Juste à côté de la Picadilly Line. Chambre très confortable. 2 à 3 restaurants et pub autour.
La nuit on entend quelques fous dans leurs voitures qui roules vite. Un peu génant mais globalement j'ai passé un bon séjour!
Commentaires de Gestion de l’hôtel
9 avr. 2023 par Nikoletta, Gestion de l’hôtel
Dear Elsermann, Thank you for choosing BW Northfields Ealing Hotel. We are pleased to know that you have enjoyed your comfortable room and found the location of our hotel convenient. We apologise for any inconvenience caused by the outside noise. I hope this will not deter you from staying with us in the future. Kind regards.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sandeep, Gestion de l’hôtel
Dear Joanna, Thank you so much for your amazing 10 out of 10 rating! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us. It means a great deal to our entire team to know that we were able to meet and exceed your expectations.Providing exceptional service and ensuring that our guests have a memorable stay is our top priority, and your feedback confirms that we are on the right path. Whether it’s the comfort of your room, the amenities, or the service from our staff, we are delighted that you found everything to your satisfaction.We look forward to welcoming you back again soon and ensuring your next stay is just as perfect!Kind regards Sandeep Singh Bhandari
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Excelente em frente ao metro mercado próximo. Café da manhã otimo ovos frutas iogurte frios paes etc. Hotel limpo quarto Excelente. Amei. Recomendo
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sandeep, Gestion de l’hôtel
Dear Carlos, Thank you so much for your fantastic 10 out of 10 review! We’re thrilled to hear that you had an excellent stay and enjoyed our convenient location near the metro market. It’s wonderful to know that you loved the breakfast selection, especially the eggs, fruit, yogurt, and cold breads. We’re also delighted to hear that you found the hotel clean and the room to your liking. Your kind words and recommendation mean a lot to us, and we’re so happy to have made your stay enjoyable.We look forward to welcoming you back on your next visit!Kind regards Sandeep Singh Bhandari
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Weronika, Gestion de l’hôtel
Dear Wesley, Thank you for sharing your feedback. We hope to host you again soon!Kind regards, Weronika Front desk.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sandeep, Gestion de l’hôtel
Dear David, Thank you for taking the time to leave a review and for giving us a solid 4 out of 5! We're glad to know that overall, you had a positive experience during your stay. If there's anything specific we can improve upon to make your next visit a 5-star experience, we’d love to hear your feedback. We're always striving to make every stay as enjoyable and comfortable as possible for our guests.Thank you once again, and we hope to welcome you back soon! Kind regards Sandeep Singh Bhandari
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Hotel is great, staff lovely and very helpful. Breakfast was good choice for continental. Only gripe was bathroom. When upstairs shower, it leaked down walls into ours which soaked our floor and as its a wet room, it made the floor wet and grubby so i couldnt shower in the morning before leaving. This has obviously been ongoing a while due to the stains on the ceiling so not what i would have expected when paying 240 quid for a night!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Great customer service, thank you Sandeep
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Anil, Gestion de l’hôtel
Dear Rebecca,Thank you for sharing your feedback. Thank you for mentioning great customer service by Sandeep.We're sorry to hear that your experience was only a 3 out of 5. Your satisfaction is important to us, and we'd appreciate any details you can provide about what didn't meet your expectations.This will help us improve our services and make future stays more enjoyable for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Anil,Front Desk
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The hotel is near an underground station which is good for getting around but can be bad for sleep.
