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The International Hotel

3.5 star property
Hotel near ExCeL Exhibition Centre in London

Choose dates to view prices

Photo gallery for The International Hotel

Exterior
Aerial view
Aerial view
Lobby
Lobby lounge

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Marsh Wall, London, England, E14 9SJ
  • One Canada Square
    ‪7 min walk‬
  • Museum of London Docklands
    ‪11 min walk‬
  • Cutty Sark
    ‪11 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window)

Standard Double Room (without Window)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window)

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Point A Hotel - London, Canary Wharf

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, (1004)
The price is CA $107
per night
CA $129 total
includes taxes & fees
2 Mar - 3 Mar
Point A Hotel - London, Canary Wharf

About the area

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of ExCeL Exhibition Centre and O2 Arena. Tower of London and Tower Bridge are also within 3 miles (5 km).

What's nearby

  • Tower of London - 7 min drive
  • Tower Bridge - 7 min drive
  • ExCeL Exhibition Centre - 8 min drive
  • London Bridge - 9 min drive
  • O2 Arena - 11 min drive

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪Bagel Factory - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Bokan 38/39 - ‬1 min walk
  • ‪Seoul Bird - ‬7 min walk

About this property

The International Hotel

Hotel near ExCeL Exhibition Centre in London
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in a common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1990
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 470 out of 2020 reviews
Rating 8 - Good. 421 out of 2020 reviews
Rating 6 - Okay. 395 out of 2020 reviews
Rating 4 - Poor. 327 out of 2020 reviews
Rating 2 - Terrible. 407 out of 2020 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with Window is extra, wifi is extra, no bottled water in room, Staff that don't care, no charge!
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive thing I can say about this place is that I survived. Do yourself a favour and stay literally anywhere else. Sleeping in your car would be an upgrade compared to this place!
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof location in Canary Wharf but staff are terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Daphne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle Monica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Matt

Business traveller
Disliked: Staff & service, property conditions & facilities
Just terrible.
It’s a really drab hotel in need of an overhaul. Reception was slow. You had to pay £7 a day if you wanted WiFi in your room (per device!). The code I was given didn’t work and the hotel refused to give me a refund the next day. Overall, a terrible experience and I will never go back. I suggest you find another hotel if you possibly can.
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff must have special training to be so unhelpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, room comfort
Birthday trip
Hotel is a little tired, but can't fault the cleanliness. Breakfast quality was only to a good standard, but staff were excellent, efficient and courteous.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The refurbished rooms are great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick

Stayed 1 night in Nov 2024

6/10 Okay

jamie

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Mohammed Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room
Stayed 1 night in Nov 2024

8/10 Good

Rabia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We booked this hotel very last minute and were thankful for the last few rooms. It was easy to commute to by the underground and affordable. We requested for an upgrade and one of the staff members called Shahadat kindly upgraded our room with a window view. We really appreciated this.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
O.k. Stay. Hotel room wasn't great regarding HVAC - no opening window & temperature control on wall didn't seem to work (setting a lower temp. didn't cool the room). Convenient for the O2 (wouldn't have been if Tube strike hadn't been cancelled !) & close to Canary Wharf shops / cafes.
Stayed 1 night in Nov 2024

2/10 Terrible

Avinash

Stayed 2 nights in Nov 2024

10/10 Excellent

Fidelma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KENNETH

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced 90s style
Tired hotel and over priced with a unfriendly welcome
Stayed 1 night in Nov 2024

2/10 Terrible

Vaughn

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
You get what you pay for with London hotels and this hotel is at the lower end of the price spectrum. However, windows that are jammed open, showers that spray all over the bathroom floor aren’t acceptable. Overall, very poor.
Stayed 1 night in Nov 2024

2/10 Terrible

Maxine

Disliked: Staff & service
The location is great. Most of the staff were non responsive when guests asked for basic amenities. The manager was rude and harsh with guests. They were understaffed and we waited in line for 10-20 minutes at the front desk for anything you needed. They did not clean the rooms daily and in fact we had to go to the front desk daily to get towels and sheets. The manager told some guests that it was not their business model to clean the rooms daily. I saw and heard on at least 4 occasions the manager in loud arguments with guests. One of the guests was thrown out of the hotel for asking why they have to pay more for their room than the last time. I paid extra for an upgraded room and was shocked to see an outdated room with smelly curtains and carpets that were not clean. We had to pay a daily rate for internet in our room which was expensive. I was told if I wanted it for "free" i had to come to the lobby to use the internet there. Very disappointing and I would not stay at this hotel again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Sameer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024