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citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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Photo gallery for citizenM London Victoria Station

Exterior
Property amenity
Property amenity
Interior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk - 0.4 km
  • Buckingham Palace - 11 min walk - 0.9 km
  • Big Ben - 20 min walk - 1.7 km
  • Piccadilly Circus - 6 min drive - 2.9 km
  • London Eye - 6 min drive - 3.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,078 reviews
The price is CA $184
CA $221 total
includes taxes & fees
23 Mar - 24 Mar
Hotel Riu Plaza London Victoria

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1290 out of 1686 reviews
Rating 8 - Good. 300 out of 1686 reviews
Rating 6 - Okay. 59 out of 1686 reviews
Rating 4 - Poor. 18 out of 1686 reviews
Rating 2 - Terrible. 19 out of 1686 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Piers David, CHICAGO

Clean, stylish and comfortable. Rooms are compact.
Stayed 3 nights in Jan 2025

8/10 Good

James Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Cody Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Good location being so close to Victoria Station and quite a few very good dining options. Would definitely stay here again. Only real downside is the bed is up against the window, so if you are traveling with a partner, one of you would have to climb over the other in the middle of the night - though that seems to be a theme in London
Stayed 5 nights in Dec 2024

10/10 Excellent

Antoniette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to transportation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nakia Dupresha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Clean Awesome staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was grear. The shower was the best . The bed was very comfortable.
Stayed 6 nights in Dec 2024

6/10 Okay

Lina Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Christian, HIGHLAND VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

michala

Stayed 2 nights in Nov 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location
Excellent location, clean hotel, nice rooms and friendly staff, would recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great location, modern, clean and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Christiana Rose Lalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at citizenm. It was right by everything and I’ve always felt safe, especially at night. They also had everything that I needed for my few day stay. I would love to stay here again when I’m back in London!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London
Perfect for what we needed. The room Was a little small but it was clean and had everything. A short walk to Buckingham Palace, Westminister Abbey, and close to Victoria subway.
Stayed 5 nights in Sep 2024

10/10 Excellent

Diego

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was really fun and quite comfortable given how small it was. The hotel was clean and the staff was super friendly. The location was fantastic and very close to a lot of attractions including a couple theaters and just a short walk from Victoria station. I would definitely stay here again.
Stayed 5 nights in Nov 2024

2/10 Terrible

Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

MAURICIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Genghua

Travelled with family
Very good experience staying in the citizenM hotel
Stayed 5 nights in Nov 2024