Note fondée sur 1 037 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par City Sleeper at Royal National Hotel , Gestion de l’hôtel
Dear Pascal, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, SabinaCity Sleeper at Royal National Hotel
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Royal National Hotel , Gestion de l’hôtel
Dear Anne-Marie, Thank you for taking the time to rate your recent stay with us. We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, SabinaRoyal National Hotel
par un voyageur
Bien
Publié le 17 juin 2024 sur HotelsTrès bien - super emplacement - tranquillité de l'hôtel malgré une fréquentation importante.
Seul problème, l'isolation au niveau de la fenêtre de la chambre était moyenne.
Commentaires de Gestion de l’hôtel
19 juin 2024 par City Sleeper at Royal National Hotel , Gestion de l’hôtel
Dear Alexandre, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback regarding the windows. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, SabinaCity Sleeper at Royal National Hotel
par un voyageur
Publié le 5 juin 2024 sur Expedia
Un service exceptionnel avec beaucoup beaucoup de personnel
Commentaires de Gestion de l’hôtel
19 juin 2024 par City Sleeper at Royal National Hotel , Gestion de l’hôtel
Dear Guy, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, SabinaCity Sleeper at Royal National Hotel
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Chambre petite mais propre et confortable. Nous étions au 7e étage. Très tranquille pour dormir. Nous avions le petit déjeuner compris et il était très complet et très bon. Situé dans un quartier paisible avec beaucoup de restaurants et à 1 minute de marche de la station de métro Russell Square. Bien situé pour explorer tous les quartiers de Londres.
Commentaires de Gestion de l’hôtel
4 mai 2024 par City Sleeper at Royal National Hotel, Gestion de l’hôtel
Dear Luc,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your room clean and comfortable. Providing a peaceful and quiet environment for our guests to rest is important to us, and we're glad that you were able to enjoy a good night's sleep.It's fantastic to hear that you enjoyed the breakfast. We strive to offer a variety of delicious options to start our guests' days off right, and we're pleased that you found it very complete and enjoyable.We're also happy to hear that you appreciated our location near Russell Square tube station, as well as the abundance of restaurants in the area. We're fortunate to be situated in such a convenient location, making it easy for our guests to explore all that London has to offer.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. Your feedback is invaluable to us as we continually strive to improve and provide the best possible experience for our guests.We hope to welcome you back to the City Sleeper at Royal National Hotel again soon!Warm regards,MainulCity Sleeper at Royal National Hotel
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par City Sleeper at Royal National Hotel, Gestion de l’hôtel
Dear Laurence,Thank you for taking the time to leave us a rating.We are glad that you had an overall enjoyable stay.It would be greatly appreciated if you could contact us directly to let us know how we can earn those two remaining rating points.We look forward to hearing back from you, and hosting you for an even better stay in the future.Kind regards,Omar
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par City Sleeper at Royal National Hotel, Gestion de l’hôtel
Dear Cyrille,Thank you for your perfect rating! We are delighted to hear that you had a wonderful experience during your stay with us.If you have any further feedback or if there is anything specific you enjoyed about your stay that you would like to highlight, please feel free to let us know.We look forward to welcoming you back for another excellent stay in the future.Best regards,Monique City Sleeper at Royal National Hotel
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par City Sleeper at Royal National Hotel, Gestion de l’hôtel
Dear Janusz,Thank you for your perfect rating! We are delighted to hear that you had a wonderful experience during your stay with us.If you have any further feedback or if there is anything specific you enjoyed about your stay that you would like to highlight, please feel free to let us know.We look forward to welcoming you back for another excellent stay in the future.Best regards,Monique City Sleeper at Royal National Hotel
par un voyageur
Good hôtel
Publié le 26 févr. 2024 sur HotelsBon hôtel pas trop excentré, propre, bon petit déjeuner et literie moyenne, ça fait le job !
Commentaires de Gestion de l’hôtel
3 mars 2024 par City Sleeper at Royal National Hotel, Gestion de l’hôtel
Dear Olivier,Thank you for taking the time to share your feedback with us.We are delighted to hear that you found our hotel to be clean and enjoyed our breakfast offerings.We appreciate your comment about the bedding and will take it into consideration as we strive to continuously improve our guests' experience.It is our pleasure to have accommodated you, and we hope to welcome you back for another enjoyable stay in the future.Best regards,Omar
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 févr. 2024 par City Sleeper at Royal National Hotel , Gestion de l’hôtel
Dear Ferton,Thank you for choosing to stay at the Royal National Hotel and for sharing your rating with us.We appreciate your feedback, and while we're glad you stayed with us, we would love to hear more about your experience to better understand how we can improve. Your satisfaction is our priority, and we're here to ensure that each guest has a comfortable and enjoyable stay.If you have any specific comments or suggestions you'd like to share with us, please don't hesitate to reach out. Your feedback is invaluable in helping us provide the best possible experience for our guests.Thank you for staying with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Monique City Sleeper at Royal National Hotel
