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The Suites- St Pancras Hotel Group

4.0 star property
4-star hotel near The British Museum

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Photo gallery for The Suites- St Pancras Hotel Group

Reception
Front of property
Mini-refrigerator
Family Suite
Fridge, microwave, espresso maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
31 Argyle Street, London, England, WC1H 8EP
  • The British Museum
    ‪19 min walk‬
  • Trafalgar Square
    ‪6 min drive‬
  • Piccadilly Circus
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Large Two Bedroom Suite

Large Two Bedroom Suite

Large Two Bedroom Suite

  • 33 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Suite

Double Suite

Double Suite

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

City center retreat .Your stay at this London City Centre hotel places you within 2 miles (3 km) of The British Museum and Piccadilly Circus. Trafalgar Square and Hyde Park are also within 3 miles (5 km).

What's nearby

  • The British Museum - 19 min walk - 1.7 km
  • Trafalgar Square - 6 min drive - 3.5 km
  • Piccadilly Circus - 7 min drive - 3.8 km
  • Big Ben - 8 min drive - 4.3 km
  • Buckingham Palace - 9 min drive - 5.0 km

Getting around

  • London (QQK-King's Cross Train Station) - 4 min walk
  • King's Cross & St. Pancras Underground Station - 4 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chambers Club - ‬4 min walk
  • ‪Booking Office Bar & Restaurant - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪The Betjeman Arms - ‬3 min walk

About this property

The Suites- St Pancras Hotel Group

4-star hotel near The British Museum
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Suites- St Pancras Hotel Group. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 70 guestrooms or units
  • 5 levels
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
The Suites- St Pancras Hotel Group offers 70 air-conditioned accommodations with minibars and espresso makers. 32-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 25 per night)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 35
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 25 per night
  • Early check-in fee: GBP 35 (subject to availability)
  • Late check-out fee: GBP 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Comfort Inn & suites Kings Cross St. Pancras Hotel
Comfort Inn & suites Kings Cross St. Pancras London
Comfort Inn & suites Kings Cross St. Pancras Hotel London
Jesmond Dene Suites
The Suites St Pancras Group
The Suites St Pancras Hotel Group
The Suites- St Pancras Hotel Group Hotel
The Suites- St Pancras Hotel Group London
Jesmond Dene Suites St Pancras Hotel Group
Comfort Inn suites Kings Cross St. Pancras
The Suites- St Pancras Hotel Group Hotel London

The Suites- St Pancras Hotel Group Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 312 out of 414 reviews
Rating 8 - Good. 67 out of 414 reviews
Rating 6 - Okay. 23 out of 414 reviews
Rating 4 - Poor. 7 out of 414 reviews
Rating 2 - Terrible. 5 out of 414 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Reon

Liked: Cleanliness, staff & service, property conditions & facilities
Only a short stay, but a nice little property
Stayed 1 night in Dec 2024

6/10 Okay

Jaime, Crestwood

Travelled with partner
It was a small room, a little noisy but we were in a busy location. The staff were very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Easy walk to the train and subway station. Awesome breakfast and dinner options.
Stayed 2 nights in Dec 2024

8/10 Good

TENGKU NORIZAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite small for 4 of us to put our luggages but the room is well equipped with basic facilities coffee maker fridge utencils , dishwasher shampoo bathsoap handwash and fantastic complimentary .. thank you for making our stay comfortable and enjoyable
Stayed 7 nights in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

8/10 Good

ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

4/10 Poor

Damien

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but noisy
Lovely hotel but the noise from above was absolutely terrible
Stayed 1 night in Nov 2024

10/10 Excellent

JIAN NAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy facility. Very close to transportation options.
Stayed 4 nights in Nov 2024

8/10 Good

Trey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, just a minute from Kings Crossing but off the main roads so it’s not too noisy. A few amenities, nice room and good housekeeping.
Stayed 8 nights in Nov 2024

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Fab location, very clean and spacious room. Fridge full of goodies which was a lovely touch. We will definitely return!
Stayed 1 night in Nov 2024

4/10 Poor

Jayquan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

8/10 Good

prutha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 stars
One night stay in London ,travelling with my son for half term trip . Location is fantastic 5 mins from King’s Cross station 2 stops on the Tube -10 mins from all central London attractions. Very clean , nice shower comfy bed , quiet , got a good night’s rest , free mini bar snacks and drinks, coffee machine provided.It was a small room - the suites -right next to reception but sound proof. It is expensive but I did book just a day before.Check in time is 3 pm which is v late, would prefer 12 noon check in, Dale at reception was polite and helpful .
Stayed 1 night in Oct 2024

2/10 Terrible

Deepak

Stayed 4 nights in Oct 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Angelo

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This was 1 of 3 hotels that we stayed in during our time in London and Scotland and was our least favorite. The area is not my favorite. Covent Garden and Westminster would be where we would stay next time. We had Suite 2 which is just adjacent to the lobby. It made for a lot of noise both with guests in the lobby and the trains. The wi-fi was terrible and we could never get reception for any of the tv channels. The bathroom is tiny, though that’s common for Europe, but the room had a weird layout whereas it felt like we were staying in a basement and the bathroom was outside the room. We could also never get the heating or cooling units to work, so the temperatures fluctuated greatly. I chose this hotel based on all the great reviews, but our experience was less than stellar and it was likely due to our suite. If you do stay here, don’t get Suite 2.
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately lift was broken so we ended staying in basement two bedroom which was a bit like a dungeon. But rooms were clean, beds comfortable and bathroom modern. Even had a selection of items for free in minibar. Staff were very helpful and friendly. Area was great, short walk to Kings Cross.
Stayed 1 night in Oct 2024

10/10 Excellent

Eline

Travelled with group
Stayed 3 nights in Oct 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean, friendly staff and very convenienct central location.
Stayed 2 nights in Oct 2024

6/10 Okay

Frances

Travelled with partner
Liked: Cleanliness, staff & service
Was smaller than expected but okay. Couldn’t figure out coffee maker. No washcloths. Main attraction was proximity to train station. Thanks for the little treats left in refrigerator!
Stayed 2 nights in Oct 2024