Note fondée sur 420 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 nov. 2024
The evening manager is very polite and helpful,
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're so glad to hear that our evening manager made a positive impression with their politeness and helpfulness. We truly appreciate your feedback and look forward to your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Unfortunately the location wasn't the cleanest. The carpet up the stairs had food on it for the entire time we were there; obviously not getting cleaned. Our key to the room didnt work properly-we had to "finagle" it to work every time. When our rooms were 'cleaned', our beds were never made. And the floors were like being in a funhouse. But the people were nice and the area was nice.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I’m sorry to hear about the cleanliness issues and difficulties with the room key. Your experience is important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your positive comments about our staff and location.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Have stayed here a lot over the past few weeks for travel, always been what I’ve expected 👍 nothing too much more but certainly no less. Always a good stay, quite and convenient to the areas main drag!
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your continued patronage and kind words. We're delighted to hear that our hotel consistently meets your expectations, providing a quiet and convenient stay. We look forward to welcoming you back on your future travels!Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Building was old and dark. Bed was good. Breakfast was pretty good.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you found the bed comfortable and enjoyed the breakfast. We appreciate your feedback regarding the building's appearance and will take it into consideration for future improvements.We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Unfortunately we had some guests above us that were very noisy.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We apologize for the noise disturbances from the guests above you. We understand how disruptive this can be and will address this issue to ensure a more peaceful stay for future guests. We hope to have another opportunity to serve you better.Sincerely, Hotel Manager
par un voyageur
Hotel Condition 7/14/2024
Publié le 15 juill. 2024 sur Hotelsvery nice hotel and room was more than adequate.
Only negative to mention is the pool water/pool sides were not the cleanest.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words about our hotel and room. We apologize for the cleanliness issues with the pool and will address them promptly. Your feedback is valuable, and we hope to provide an even better experience during your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2024 par hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
par un voyageur
Publié le 16 juin 2024 sur Expedia
Everything was ok except the room had a musty smell
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that overall, your experience was satisfactory. However, we apologize for the musty smell in your room. Please know that we take cleanliness and guest comfort seriously, and we will address this issue promptly. Your feedback is valuable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
