Ratings based on 330 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 27, 2024 on Expedia
We stayed here for a week and LOVED IT! When I showed other people of this place via pictures, they all said that they would like to stay here! It was super clean, safe, and had everything that you! Easy to access the tube and the busses! The staff was exceptional! So friendly and professional! Loved the kitchen! It also came with basic kitchen essentials! We will stay here again when we come to London!
Comment from Hotel Management
Mar. 28, 2024 by Jorge Gimenez , Hotel Management
Dear MoonThank you so much for your glowing review! We're thrilled to hear that you loved your stay with us and that our accommodations met all your expectations. It's wonderful to know that you found our place clean, safe, and well-equipped, and that our staff provided exceptional service. We're glad you enjoyed the convenience of our location and amenities, including the kitchen essentials. We can't wait to welcome you back to London on your next visit! Safe travels until then!
by A traveller
Posted Mar. 24, 2024 on Hotels
Great location and wonderful place to stay. Well appointed 1 bedroom apt with kitchen, laundry and access to on site work out room. Great staff and very quiet BUT right in the middle of London. We will return!
Comment from Hotel Management
Mar. 28, 2024 by Jorge Gimenez , Hotel Management
Dear Gregory,Thank you for your fantastic review! We're delighted to hear that you enjoyed our convenient location and well-appointed 1-bedroom apartment, complete with all the amenities you needed for a comfortable stay. It's wonderful to know that you found our staff attentive and that you appreciated the peaceful atmosphere despite being in the heart of London. We're thrilled to hear that you plan to return and we look forward to welcoming you back! Best wishes
by A traveller
Posted Mar. 21, 2024 on Expedia
Such a good location, lovely comfortable bed and bathroom. Friendly staff and really great Value. Would recommend to anyone
Comment from Hotel Management
Apr. 13, 2024 by Teresa, Hotel Management
Dear Nikunj, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's fantastic to know that you found your bed comfortable, and that our staff contributed to making your experience enjoyable.We truly appreciate your recommendation and are thrilled that you found our property to be great value. Your satisfaction is our top priority, and we're glad to have met your expectations.We look forward to welcoming you back in the future and providing you with another fantastic stay.Wishing you all the best, Teresa & the Cannon team
by A traveller
Posted Mar. 6, 2024 on Expedia
by A traveller
Spacious and clean
Posted Mar. 5, 2024 on HotelsVery clean and spacious. Ideal location and a very great place to stay. I highly recommend.
Comment from Hotel Management
Mar. 28, 2024 by Jorge Gimenez , Hotel Management
Thank you for your kind words! We're delighted to hear that you found our accommodations very clean and spacious, and that our location suited your needs perfectly. We're glad that you had a great stay with us. We hope to have the pleasure of hosting you again in the future! Wishing you all the best
by A traveller
Posted Mar. 3, 2024 on Hotels
The lady at the reception did my check in with attitude, when showing me to my apartment she took me a route that I wasn’t able to come back via due to the fact access was only granted with staff fob. The toilet did not flush at all and has flowing water constantly which was annoying when trying to sleep. The tv was a shambles as it did not respond to the remote and the times there was response it completely did it own thing to the point where I got fed up switched of the tv.
Comment from Hotel Management
Mar. 13, 2024 by Teresa, Hotel Management
Dear Anonymous, Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience you encountered during your stay with us.It is disheartening to learn about the challenges you faced during check-in and with the route to your apartment. Please be aware all of our outside doors are openable with your keycard.Furthermore, we regret the issues you experienced with the toilet and television in your apartment. Please know that guest comfort and satisfaction are our top priorities, and we will promptly investigate and rectify these issues to prevent recurrence.Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We hope for the opportunity to restore your faith in our services and welcome you back for a more seamless stay in the future.Wishing you all the best, Teresa & the Cannon Team
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Teresa, Hotel Management
Dear Simon, I extend my heartfelt gratitude for your thoughtful review of your recent stay at Cove the Cannon. Your kind words serve as a beacon of encouragement for our team.We are delighted to learn that your experience with us was enjoyable in every aspect. Your satisfaction is our utmost priority, and we are thrilled to have met your expectations during your stay.It would be our greatest pleasure to welcome you back to Cove the Cannon in the near future. Please do not hesitate to reach out if there is anything we can do to further enhance your stay upon your return.Wishing you continued happiness and success,Teresa & the Cannon Team
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Teresa, Hotel Management
Dear Mustafa, I extend my heartfelt gratitude for your thoughtful review of your recent stay at Cove the Cannon. Your kind words serve as a beacon of encouragement for our team.We are delighted to learn that your experience with us was enjoyable in every aspect. Your satisfaction is our utmost priority, and we are thrilled to have met your expectations during your stay.It would be our greatest pleasure to welcome you back to Cove the Cannon in the near future. Please do not hesitate to reach out if there is anything we can do to further enhance your stay upon your return.Wishing you continued happiness and success,Teresa & the Cannon Team
by A traveller
Posted Feb. 25, 2024 on Expedia
Online communication and check-in worked well. But we found the bathroom basin blocked and unusable when we went to our room. Since this is a minimal support property there was nothing concierge could do to fix the issue on the evening of our arrival. We were only staying one night, so no fix and no recompense.
Comment from Hotel Management
Apr. 13, 2024 by Teresa, Hotel Management
Dear Alastair, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent one-night stay with us at Cove the Cannon. It's disheartening to hear that the bathroom basin was blocked, impacting your stay with us.We strive to provide seamless experiences for all our guests, and we regret that we were unable to rectify the issue promptly due to the minimal support nature of our property. Please rest assured that we have addressed this matter with our team to prevent such occurrences in the future.Your satisfaction is important to us, and we hope that despite this setback, you were able to enjoy the rest of your time with us. Should your travels bring you back to London we would appreciate the opportunity to provide you with a more seamless and enjoyable stay.Thank you once again for bringing this to our attention.Wishing you all the best, Teresa & the Cove Cannon Team
by A traveller
Posted Feb. 18, 2024 on Expedia
We loved our stay at Cove Cannon Street. The rooms were spacious and had everything we needed. The location is perfect to walk to many popular sites nearby. Would definitely recommend!
Comment from Hotel Management
Feb. 23, 2024 by Teresa , Hotel Management
Dear Lauren, Thank you for taking the time to review your recent stay at Cove the Cannon. We are pleased you enjoyed all the aspects of your stay. We look forward to welcoming you back to the Cannon in the near future. Wishing you all the best, Teresa & the Cannon team
