Ratings based on 867 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 29, 2024 on Hotels
My daughter and I stayed for a week and loved it. It was close to the tube/train station. Lots of different places to eat. Construction was going on but didn’t affect us.
Comment from Hotel Management
Sep. 2, 2024 by Reception team , Hotel Management
Dear Erica,10 of 10, we are over the moon. Thank you!
4 out of 5
by A traveller

Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Sep. 2, 2024 by Reception team , Hotel Management
Dear Richard,Thank you for your fabulous score. We look forward to seeing you again.
4 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Very clean.
Comment from Hotel Management
Aug. 25, 2024 by Igor, Hotel Management
Dear Denise, thank you for your feedback. We do pay attention to our cleanliness.
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Reception team , Hotel Management
10 of 10, we are over the moon. Thank you!
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Super close to Kings Cross Station. Rooms tiny but updated. Nice shower.
Comment from Hotel Management
Aug. 21, 2024 by Reception team , Hotel Management
Thank you for your 5stars!We are over the moon that you have awarded us your top score and describe us as a good hotel, in a great location, with great staff.
4 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Igor, Hotel Management
Dear Yan,Thank you for your time & feedback. We are looking forward to see you again!
3 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Our 1st time in England. Shocked by the small size of the room and bathroom facilities. Small quarters for 3 people. No air conditioning. Appreciated being on groundevel.
Comment from Hotel Management
Aug. 22, 2024 by Igor, Hotel Management
Dear Beth,Please, accept my humble apologies when it comes to room size as there is very little we can do in such an area as King's Cross Area, however, we have done our best to offer all the facilities in the room with a practical solution.
3 out of 5
by A traveller

Posted Aug. 11, 2024 on Expedia
This property was an average property. Staff were friendly.
Comment from Hotel Management
Aug. 12, 2024 by Igor, Hotel Management
Dear Lisa, thank you for your time to leave your feedback. We are looking forward to seeing you again.
3 out of 5
by A traveller

Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 10, 2024 by Reception Team, Hotel Management
Dear Deborah, Thank you for reviewing your stay
1 out of 5
by A traveller

Small & Hot, Uncomfortable Stay

Posted Aug. 7, 2024 on Hotels
Upon arrival, I had to get my suitcase down a very narrow spiral staircase to stay in a small hotel room with a twin bed. I didn’t mind the size but without A/C, I had to open the window to the nightlife noise. It made for a difficult night of sleep…and not at all worth the price I paid.
Comment from Hotel Management
Aug. 10, 2024 by Reception team , Hotel Management
Thank you for your comments. I am sorry that not all aspects of your stay met with your expectations. This is feedback I will be passing on for internal review