Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par DoubleTree by Hilton London Heathrow Airport Team, Gestion de l’hôtel
Dear Line, Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback, and I hope we can be of service to you in the future.Again, thank you for your feedback.Sincerely,
par un voyageur
Publié le 5 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 déc. 2022 par DoubleTree by Hilton London Heathrow Airport Team, Gestion de l’hôtel
Dear Sidi, thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback, and I hope we can be of service to you in the future.Again, thank you for completing our survey,
par un voyageur
Mitigé
Publié le 8 août 2021 sur HotelsHotel situé a côté de l'aéroport. Utile pour des correspondances.
Personnel de l'accueil non professionnel. Ils ont choisi de refuser le paiement avec des billets tjs valables légalement, juste parce que de nouveaux billets ont été mis en circulation.
Résultat : une course jusqu'à la banque pour changer les billets.
Le personnel du restaurant est aux petits soins.
Le personnel de nettoyage est sympathique et professionnel.
Commentaires de Gestion de l’hôtel
9 août 2021 par Shannon , Gestion de l’hôtel
I would like to thank you for raising these issues as it is only through constructive comments such as those you have made that enables us to continually monitor and improve our service. I do apologize for any inconvenience that this might have caused. I appreciate your comments regarding our staff, and we look forward to welcoming you back to the Doubletree by Hilton in the near future.
par un voyageur
Publié le 14 août 2020 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2020 par DoubleTree by Hilton London Heathrow Team, Gestion de l’hôtel
We are sorry we did not meet expectations, we will take your score on board and that we can provide the best service to our welcomed guest.
We hope to see you soon in the near future and we appreciate your feedback.
par un voyageur
Publié le 8 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2020 par RR, Gestion de l’hôtel
Dear Reviewer ,thank you for your review!
Best Regards
par un voyageur
Publié le 12 févr. 2020 sur Hotels
En transit à Heathrow
Commentaires de Gestion de l’hôtel
13 févr. 2020 par Nafisa , Gestion de l’hôtel
I appreciate your feedback. We hope to see you soon in the near future.
Kind regards,
par un voyageur
Publié le 26 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 nov. 2019 par RR, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 22 oct. 2024 sur Hotels
Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par DoubleTree by Hilton London Heathrow Airport Team, Gestion de l’hôtel
Dear Deborah, thank you for your feedback. We apologize for any confusion regarding the Hotel Hoppa shuttle service provided by National Express. We regret that Terminal 4 was not specified in their listing. We appreciate your comments and will work to clarify this information. We hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Everything was perfect. The property, the hospitality and the food were delicious!!!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par DoubleTree by Hilton London Heathrow Airport Team, Gestion de l’hôtel
Dear Judith, thank you so much for your kind words! We're thrilled to hear that you enjoyed the property, our hospitality, and the delicious food. We look forward to welcoming you back soon.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
It was comfortable. The breakfast was delicious as usual
Commentaires de Gestion de l’hôtel
21 oct. 2024 par DoubleTree by Hilton London Heathrow Airport Team, Gestion de l’hôtel
Dear Satwinder, Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. It is always a pleasure to see such positive feedback, and I hope we can be of service to you in the future.Again, thank you for your feedback.Sincerely,
