Note fondée sur 883 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Rollyn, Gestion de l’hôtel
Dear Adeline,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager
par un voyageur
Weekend en famille
Publié le 2 mars 2024 sur HotelsPersonnel agréable et souriant, aux petits soins. Hôtel très bien situé. Le petit bémol : Les travaux en cours (bruyant) et notre vue sur les ouvriers et l'échafaudage. Nous étions au 1er étage pas de lumière naturelle du coup... Malgré ça très bon séjour.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Rollyn, Gestion de l’hôtel
Dear Severine,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager
par un voyageur
Publié le 18 août 2023 sur Expedia
Je recommande
Commentaires de Gestion de l’hôtel
20 août 2023 par Tania Leece , Gestion de l’hôtel
Good Morning, Thank you for leaving us a wonderful review. We thank you for taking the time.We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,
par un voyageur
Publié le 11 avr. 2023 sur Expedia
Très mauvais rapport qualité prix. La chambre sélectionnée était une familiale et pourtant nous avons eu une classique avec un lit d’appoint cauchemardesque ! Obligé de rajouter une chambre.
Commentaires de Gestion de l’hôtel
11 avr. 2023 par Diana Dumitrescu, Guest Relations Manager, Gestion de l’hôtel
Dear Catherine,Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apologies if your experience this time was not up to your expectation. I have shared your comment with the relevant managers so that they are able to make the necessary improvements.Also, should you decide to visit us again please let us know so we can personally welcome you back and take appropriate actions to avoid disappointment.Kind regards,Diana Dumitrescu,Guest Relations Manager
par un voyageur
Parfait en tous points
Publié le 11 déc. 2022 sur HotelsCe n’est ni la première ni la dernière fous que je séjourne dans cet hôtel.
Parfait en tous points: juste derriere la gare Victoria ce qui signifie qu’il faut 5 mn à pied en sortant du train venant de Gatwick et une fous installée le métro est a 50 mètres
Personnel aux petits soins
Commentaires de Gestion de l’hôtel
12 déc. 2022 par Diana Dumitrescu, Gestion de l’hôtel
Dear Nathalie,Warm greetings from Double Tree London Victoria and thank you for taking the time to share your recent experience with us and for giving a perfect feedback. We look forward to welcoming you back to our hotel next time you will travel to our area. Please let me know if we can assist with any arrangements.Kind regards,Diana Dumitrescu,Guest Relations Manager
par un voyageur
Publié le 25 sept. 2022 sur Expedia
Emplacement à proximité du métro, de la station d'autobus et de l"autobus Hop on Hop off. Possibilité de réserver des billets pour excursions et taxis directement à l'hôtel. Seule chose vue depuis la chambre pas très belle
Commentaires de Gestion de l’hôtel
25 sept. 2022 par Adriana, Gestion de l’hôtel
Dear Johanne, Thank you for choosing the DoubleTree by Hilton – London Victoria and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to London. Kind regards
par un voyageur
Publié le 2 déc. 2021 sur Hotels
Accueil très pro, avec une gentille attention gourmande.
Chambre confortable avec plateau de courtoisie.
Commentaires de Gestion de l’hôtel
4 déc. 2021 par Clementina Scarpato - GRM, Gestion de l’hôtel
Dear Eric,
I would like to thank you for taking the time to fill out our on-line questionnaire and share with us your experience about your recent stay.
We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile.
Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service.
It was an absolute pleasure having you with us and we look forward to welcome you back to our Hotel in the near future.
Best regards,
Clementina Scarpato,
Guest Relations Manager
par un voyageur
Publié le 13 sept. 2021 sur Hotels
Sup sur tout
Commentaires de Gestion de l’hôtel
1 nov. 2021 par Clementina Scarpato - GRM, Gestion de l’hôtel
Dear Mr Osman,
I would like to thank you for taking the time to fill out our on-line questionnaire and share with us your experience about your recent stay.
We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile.
Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service.
It was an absolute pleasure having you with us and we look forward to welcome you back to our Hotel in the near future.
Best regards,
Clementina Scarpato,
Guest Relations Manager
par un voyageur
Publié le 14 août 2021 sur Expedia
Rien à dire! Ils sont au top 👌.
Commentaires de Gestion de l’hôtel
20 août 2021 par Tania Leece, GRM, Gestion de l’hôtel
Good Evening,
We are truly heartened to receive your generous review of DoubleTree by Hilton – London Victoria.
Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.
We look forward to having you with us again in the near future.
Kind Regards,
par un voyageur
Publié le 22 mai 2020 sur Hotels
