Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
avis hotel strand
Publié le 21 juill. 2015 sur Hotelschambre minuscule, sans ventilateur malgré la chaleur.
Les produits de toilette n'ont pas été changés une seule fois sur la semaine, et la télécommande était noire de crasse, j'ai du acheter des lingettes désinfectantes pour la nettoyer.
Il fallait se battre pour avoir à déjeuner (pas de place) mais le déjeuner par contre était très bien.Je ne recommanderais pas cet hôtel.
par OLIVIER de Dijon
Bon rapport qualité / prix
Publié le 25 juin 2015 sur HotelsEn week-end sur Londres pendant 4 jours, nous avons séjourné dans cette hôtel 3 nuits.D'une façon générale, les prestations (propreté de la chambre, petit déjeûner,etc....) étaient corrects. Le quartier est plutôt sympa et l'accès au métro relativement facile (compter quand même 5 bonnes minutes de marche.....).Bref,je recommande cet hôtel car il représente un bon rapport qualité/prix, notament sur Londres où j'ai connu bien pire pour des prix plus élevés.
par Delphine de houilles
je deconseille
Publié le 27 mai 2015 sur HotelsAbsolument pas conforme au descriptif ni aux photos sur le site. Chambres tres mal isolée meubles defraichies. Salle de bain d un autre age. Trois étoiles est tout à fait mensonger.
par Vincent
Publié le 8 mai 2015 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Lyon
Publié le 19 avr. 2015 sur Expedia
Contre : Seul bémol les rideaux qui n'occulte pas le jour
Hôtel très propre et personnel agréable et serviable. Chambre spacieuse idéale pour une famille
par un voyageur
Publié le 28 sept. 2019 sur Expedia
Checked in around 10pm, key left in a drop box in reception- no staff around at all. Booking was for a quadruple room - 1 double & 2 single beds. In reality room had only 2 single beds. None of the contact phone numbers given work so absolutely no chance of getting hold of anyone to sort the situation out. Absolutely disgraceful that 2 guests were left without beds & forced to sleep on the floor overnight. .. Surprise, surprise not able to contact the hotel for an explanation / refund either!!... Avoid at all costs!
par un voyageur
Publié le 27 sept. 2019 sur Expedia
par un voyageur
Publié le 24 sept. 2019 sur Expedia
On arrival there were no staff present, someone turned up after over an hour and many phonecalls (trying to find the correct number). When someone finally arrive they could not find our booking (the hotel was sold after I had made the booking and apparently it had not been transferred) after another half hour a manager turned up, he could not find any information about my booking either, they eventually gave us a room which was clean, but the bathroom had a damp smell.
par un voyageur
Very rude staff, broken bed
Publié le 17 août 2018 sur HotelsThe bed was broken so I asked the ignorant and rude receptionist to change my room - she refused and said there are no other rooms available and apparently she didn't know the bed was broken which I don't believe as someone must have complained, it was the last double bedroom available - for obvious reasons. I asked hotels.com to arrange a refund but the hotel didn't agree with that. The room was a decent size but not as clean as it could be. The bed sheets had period stains which is disgusting. The shower cap was very dirty. The hotel offers free breakfast, there is a kitchen with an oven, toaster etc. When I came to the kitchen for breakfast, two foreign ladies (one young, one older) told me that it is self service so I was going towards the toaster to toast some bread and I was told in a very rude and aggressive way that I can't touch the toaster even though they just said it's self service. I asked for a toast and the angry girl told me in her usual aggressive way that she will bring it to me so I can sit down but I wanted to wait for it and have a look at other food options - both the girl and the lady were looking at me in an angry way. When the toast was ready the girl put the toast on the table in a strong way, I'm surprised the plate didn't break. Exceptional rudness. There is seriously something wrong with the staff and their attitude - terrible experience.
par un voyageur
About 30 -40 mins away from everything
Publié le 3 juill. 2018 sur HotelsThis was a basic hotel about 30-40 min train ride from the airport or down town. With access to the tube station. Great for a one day layover. Breakfast was good , rooms were clean. Bed reminded me of the spring beds we had in army cadet camp, but they were not bad. Reception staff appears to be just someone higher to process the payments. Not helpful in suggestiING good place to eat or little things like that. But it's a budget hotel so that's to be expected
