Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2020 par Ammy, Gestion de l’hôtel
Thank you so much for rating us positively, Alan! We will endeavor to keep it up. Have a nice day. Regards, Ryan
par un voyageur
Owner and place was great, OYO not so much.
Publié le 14 mars 2020 sur HotelsNice little place, clean and presentable. Confusion between OYO and hotels.com caused a bit of disruption to the trip. The owner made us feel welcome and helped resolve the situation.
Commentaires de Gestion de l’hôtel
15 mars 2020 par Ammy, Gestion de l’hôtel
Hi, We are very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Oliver
par un voyageur
Publié le 13 janv. 2020 sur Hotels
par un voyageur
Publié le 21 oct. 2019 sur Hotels
Amazing services
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Ammy, Gestion de l’hôtel
Hey Augusta, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ammy.
par un voyageur
Publié le 12 oct. 2019 sur Hotels
Fantastic little hotel
Brilliant location lovely owner
Will return.
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Ammy, Gestion de l’hôtel
Heartfelt gratitude for sharing this, Steve! This brings more responsibilities on our shoulders to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Ammy.
par un voyageur
Nice room but a bit on the cold side
Publié le 8 oct. 2019 sur HotelsThe proprietor appeared poorly prepared and so changed the room we were given. This was because ‘she didn’t know the time of arrival’. To me this shouldn’t matter. I didn’t know I was supposed to provide that info. However she should be ready for the earliest possible check in time (3pm). Not happy to leave personal details on a registration form that is left on the counter for other guests to see. Not securely kept information. (Even if it’s a requirement for fire safety).
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Ammy, Gestion de l’hôtel
Hi, Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Ammy.
par un voyageur
Publié le 28 sept. 2019 sur Hotels
Good
par un voyageur
Spam acommodation! No money back! Don't reserve
Publié le 23 sept. 2019 sur HotelsI prepaid for the room. I called the lady in charge to receive the key. She told me "there is not reservations under your name so you don't have acommodation. We also are fully booked". I was waiting outside with 5 luggages for more than 1 hour. She didn't even come outside to welcoming. With no more explanations she asked me to leave the place! Terrible customer service! Guests from the place came outside smelling mariguana and alcohol. I never received my money back!
I will never recommend this disgusting place and service.
par un voyageur
Do your research before booking
Publié le 16 sept. 2019 sur HotelsThe location worked really well for us. On arrival we let ourselves in via a security box on the side which was fine. Didn't think it was appropriate to have the names of people staying on a piece of paper on the front door.
The room was OK but the bathroom wasn't particularly clean. The lock on the main door was loose and my husband had to mend the folding door to the en suite to enable it to close better, couldn't fully close it as it didn't fit.
On our second night the fire alarm went off at 1 am, all guests trooped outside but as the owners were not on site, another guest had to phone to inform them of the problem. The response was that someone must have been smoking in a room. One of the guests stopped the alarm from sounding, and as far as I know, no one came to check the system. It was still showing up as a fault in the morning.
The house has been altered to make more rooms and the soundproofing is non existent. Also our room door had a large gap at the bottom (internal door not a fire door) so if there had been a fire, the smoke would have easily got into the room.
All in all, not good, try and find an alternative.
par un voyageur
Publié le 5 sept. 2019 sur Hotels
Nice hotel ideally located
