Note fondée sur 903 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
6 sept. 2024 par Nikky, Gestion de l’hôtel
Dear Stephane,Thank you for taking the time to share your recent experience at our hotel. We truly value your feedback, and I am pleased to hear that you enjoyed your stay overall, as reflected in your 4/5 rating.We strive to provide our guests with exceptional service and a comfortable environment, and it is always rewarding to know when we meet those expectations. However, I would love to hear more about your experience and any specific areas where we can improve. Your insights are incredibly important to us as we continuously work to enhance our services.If there were any aspects of your stay that didn't meet your expectations, please feel free to share. We take all guest feedback seriously and are committed to making your next visit even better.Thank you once again for your review. We hope to welcome you back soon for another stay!Warm Regards,NikkyGuest Relations Manager
5 sur 5
par un voyageur

Publié le 25 avr. 2024 sur Expedia
Tres bonne literie, petit déjeuner copieux et emplacement metro et marché de Camden idéal 🙏
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Ruben Pinto, Gestion de l’hôtel
Dear Katlyne,We appreciate you taking the time to share your thoughts with us regarding your stay at the Holiday Inn London-Camden Lock.We really appreciate your feedback, so please know that. We constantly modify our brand based on input from customers like you in order to enhance the guest experience. We are happy that you found our staff service pleasant.Kind regards,
5 sur 5
par un voyageur

Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par vignesh Logaraj, Gestion de l’hôtel
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regardsGuest Relations Manager
5 sur 5
par un voyageur

Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par vignesh Logaraj, Gestion de l’hôtel
Dear Younes,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
5 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par vignesh Logaraj, Gestion de l’hôtel
Dear Philippe,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
4 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Vignesh, Gestion de l’hôtel
Dear Gaetan, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
5 sur 5
par un voyageur

Publié le 11 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Ruben Pinto, Gestion de l’hôtel
Dear Late,Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.We are delighted that you appreciated our location as well as staff service.Please be aware that your input is incredibly useful to us. We use feedback like yours to make constant adjustments to our brand in order to improve the guest experience.We hope you will give us another chance to serve you in the future.Thank you for selecting Holiday Inn.Sincerely,
5 sur 5
par un voyageur

Cool !

Publié le 20 avr. 2023 sur Hotels
Superbe Hôtel. Accueil génial. Et chambre déjà prête à 9h00 le matin . Déjeuner extraordinaire. Merci Petit bémol... la climatisation fait un bruit d'enfer !
Commentaires de Gestion de l’hôtel
22 avr. 2023 par Ruben Pinto, Gestion de l’hôtel
Dear David, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please be aware that your input is extremely valuable to us. We're pleased you liked our hotel location and staff. Regarding the bathroom we apologise for the issue encountered. We aim for a 10/10 service. We use feedback like yours to make continuous changes to our brand in order to improve the guest experience. We hope you will give us another chance to serve you in the future. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto,
5 sur 5
par un voyageur

Excellent

Publié le 12 mars 2023 sur Hotels
Personnel accueillant. J’ai même pu être servi en français
Commentaires de Gestion de l’hôtel
13 mars 2023 par Manal , Gestion de l’hôtel
Dear Micheline, Thank you for your great feedback. We hope to welcome you to Camden again!Kind regards, Manal Ramadan Front Office Manager
4 sur 5
par un voyageur

Bien

Publié le 15 nov. 2022 sur Hotels
Pratique car très bien situé près de l’appartement de notre fille. Lit confortable. La dame qui s’occupe du Starbucks très aimable de quoi avoir un bon café tôt le matin!
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Ruben Pinto, Guest Service Manager   , Gestion de l’hôtel
Dear Sophie, Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK. We are glad to know you enjoyed our hotel. We aim to provide a unique customer service to our guests. Please know that your feedback is extremely valuable to us, again, thank you for choosing Holiday Inn. Sincerely,