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Holiday Inn London - Kensington High St. by IHG

4.0 star property
4-star spa hotel near Kensington Palace

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Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Point of interest
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Spa
  • Room service
  • Gym

Explore the area

Map
Wrights Lane, Kensington, London, England, W8 5SP
  • Kensington Palace
    ‪14 min walk‬
  • Royal Albert Hall
    ‪18 min walk‬
  • Buckingham Palace
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hyde London City

London City Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 22 reviews
The price is CA $253
CA $304 total
includes taxes & fees
6 Apr - 7 Apr
Hyde London City

About the area

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington Palace and Olympia Conference and Exhibition Centre. Royal Albert Hall and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Kensington High Street - 4 min walk - 0.3 km
  • Kensington Palace - 14 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 18 min walk - 1.6 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Buckingham Palace - 9 min drive - 4.8 km

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Jacuzzi - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dishoom - ‬5 min walk
  • ‪Japan House - ‬5 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

4-star spa hotel near Kensington Palace
Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, spa services, and a terrace are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1960
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

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Copthorne Tara Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, 3,222 reviews
The price is CA $139
CA $166 total
includes taxes & fees
21 Apr - 22 Apr
Copthorne Tara Hotel London Kensington

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Access to all recreational facilities is subject to a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 680 out of 1642 reviews
Rating 8 - Good. 477 out of 1642 reviews
Rating 6 - Okay. 242 out of 1642 reviews
Rating 4 - Poor. 127 out of 1642 reviews
Rating 2 - Terrible. 116 out of 1642 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Samik

Disliked: Staff & service, amenities
Manager n security sucks stay near picadelly
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek, London

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great facility, great location, very well maintained. My room was a little on the compact side, however the space was incredibly well optimised, with new bathroom and furnishings. For two nights stay I was very happy with my experience at this hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location Great hotel
Plus not be a better location. Walk to tube,shopping and food. Door staff are great. Only ding was the non working lift and had I known there were more elevators that would not even have been an issue. If you are coming to london stay here.
Street view from hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Bekki

Travelled with partner
Very friendly service, we were offered a free upgrade when checking in. Will stay here again xx
Stayed 1 night in Dec 2024

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel
Great hotel. Good price and nice location. Close to subway and great area. Lots of things to do around and close distance to hyde park
Stayed 2 nights in Dec 2024

2/10 Terrible

Lance

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
’ve stayed at this hotel twice before, in 2021 and 2022, for short stays and had a positive experience. However, my recent five-night stay was by far the worst hotel experience I’ve ever had, and I deeply regret choosing this property. I booked this stay through Expedia, which may have contributed to the issue, though I had previously booked directly with the hotel. For the price, we were placed in the smallest room available, which was not suitable for two people. Worse, the room had significant black mold on the walls. As someone familiar with the UK's damp climate, I understand that mold can be common, but this was entirely unacceptable in a hotel, especially when you’re paying a premium for a five-night stay. The housekeeping staff appeared to have tried to clean the mold but only succeeded in smearing it across the walls. Even worse, they attempted to hide the mess behind a curtain. After complaining to the manager, I was moved to a larger room, though it had a smaller bed, which was uncomfortable for my partner and me as we are both tall. This was far from ideal, but I accepted it out of necessity. The issues didn’t end there. In the breakfast area, I encountered staff behavior that seemed to reflect unconscious bias in how guests were seated. When I raised my concerns, rather than offering understanding or resolution, the staff became defensive and dismissive. This was troubling and unprofessional. Since leaving the hotel, I have been unwell, and the symptoms began
Stayed 5 nights in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Holiday in Kensington
Great location & public bar & reception fine Pool changing rooms & bedroom a bit tired Overall reasonable value
Stayed 1 night in Dec 2024

2/10 Terrible

Samik

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shirley

Disliked: Property conditions & facilities
Comfortable sleep but let down by furnituring
Good service wasn’t happy with the first room because of the shabbiness and lack of space - couldn’t get around the bed. Carpet and couch looked stained in areas. Staff relocated us to another room in better condition. Comfortable bed and relatively quiet so all in all a good nights sleep. My stay would have been genuinely 3 star if the furnishings especially in the bathroom where in a better condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid London Hotel
All as to be expected; the spa is good (gym, pool, sauna, steam room and more) and included
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

vanessa, sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The request for early check in was honoured and the checking was seamless.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel and the visit to London. Excellent location, good sized clean and modern room. Staff were great especially Pale and Maz who had to go above and beyond when we lost an item when switching from one room to another. We arrived earlier than our check-in time and our room was not available. Later, there was a chance to check in slightly earlier but room was on the first floor above reception- went to look at it but that room was not satisfactory so we were moved to another room on a higher floor which was larger and renovated unlike the first floor. In that process, we left an item which we only realized hours later and Pale and Maz were able to retrieve it and were so gracious in doing so. Doorman, bellman and all were lovely throughout the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ibrahim

Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable safe hotel
Staff was extremely helpful and friendly. Room was comfortable and clean. Great location just a block from the High Street Underground Station. I felt very safe walking in the area.
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Patched up and not properly fixed
Our room had mould and no air vents on the windows. The bathroom had poor ventilation and the fan was fixed poorly not even fitted correctly just slapped some plasterboard on top of another board instead of fitting it correctly. We had to call maintenance as the bath plug was broke and they even couldn’t believe what they were seeing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location close to tube. Staff at the hotel were excellent, always helpful and could not do enough for you. Room was very clean. Would highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

I had a good stay. Can’t beat the location! My room was on the first floor and noisy til about 10 or 11pm due to a “Caribbean Night” in the dining room on my first two nights stay. Usually not a problem but the bass was loud and I was tired and wanted to sleep early and wasn’t notified about the noise/party. It was clean and cozy. Only other issue is when I arrived the heat was on max and it was so hot in my room. Once I turned it down about 10 degrees C and opened the window it was perfect!
Stayed 4 nights in Dec 2024

10/10 Excellent

Hollie

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel
The hotel is nice, but had a hard life. Room needs repairs and upkeeping.
Stayed 1 night in Dec 2024

6/10 Okay

Shaun

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
in a good location but the hotel is ver dated and the pictures (especially of pool) are very misleading
Stayed 3 nights in Dec 2024

2/10 Terrible

Lindsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Noisy
There was a party at the hotel which didn’t end til 1am. I could hear and feel the music through my room. I didn’t get to seep til half 1. I rang reception twice at 11:30pm and 12:20am and they said the party would be over soon. Instead of depending the rest of the day sight seeing we checked out and drive 3 hours home as we just wanted to get some rest. Really disappointed as the hotel was lovely .
Stayed 1 night in Dec 2024