Note fondée sur 61 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par The Team at Holiday Inn London-Oxford Circus, Gestion de l’hôtel
Dear CarmenThank you for taking the time to rate your stay and for your 10* score. We are delighted to understand you fully enjoyed your experience at our hotel and look forward to welcoming you back hopefully in the not too distant future.Kind regards
par un voyageur
Publié le 6 avr. 2024 sur Hotels
sejour convenable ,chambre un peu vieillote
Commentaires de Gestion de l’hôtel
12 avr. 2024 par The Reception Team , Gestion de l’hôtel
Dear Fiszon, Thank you very much for your feedback. We are currently undergoing a full hotel refurbishment. Looking forward to welcoming you back so you can see the changes for yourself, Kind Regards,
par un voyageur
Not that good
Publié le 6 oct. 2024 sur HotelsThe app didn’t mention that all the facilities of the hotel are closed including the room service then we checken in they took 100 pounds deposit per room when it was only 50 pounds the last time even though there is no service !
Commentaires de Gestion de l’hôtel
7 oct. 2024 par The Reception Team, Gestion de l’hôtel
Dear Raeda, Thank you for your feedback. The Authorisation is 50.00 per night. It guarantee any incidentals or damage to the room and gets released 3 to 5 working days after checking out. Regards,
par un voyageur
Renovation nightmare
Publié le 6 oct. 2024 sur HotelsAC wasn’t working. All amenities were closed.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par The Reception Team, Gestion de l’hôtel
Dear Anonymous, Thank you for your feedback. Our bedroom have been fully renovated with a functioning Air Conditioning & heating system. Should you need assistance making it work, do contact our reception team. Regards,
par un voyageur
Nice room bad amenities
Publié le 5 oct. 2024 sur HotelsThe room was recently renovated and nicely done.
However there was no chest of drawers or end tables with drawers for clothes. Also the restaurant bar and gym were closed while we were there for renovation.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par The Reception Team, Gestion de l’hôtel
Dear Linda, Thank you for your feedback. Regards,
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par The Team at Holiday Inn Oxford Circus, Gestion de l’hôtel
Dear LeilaThank you so much for taking the time to rate your stay and for the perfect 5 out of 5 score.We look forward to welcoming you back for another fantastic experience soon.Kind regards
par un voyageur
GReat new rooms
Publié le 21 sept. 2024 sur HotelsRefurbishment was underway but did not effect my stay. Was in a refurbished room which was superb...Great Stay!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Team at Holiday Inn Oxford Circus, Gestion de l’hôtel
Dear GavinThank you for your fantastic review and for giving us a perfect 10 out of 10! We’re delighted to hear that the refurbishment didn’t affect your stay and that you loved your newly refurbished room. It’s wonderful to know you had a great experience with us.We truly appreciate your kind words and look forward to welcoming you back for another superb stay in the future.Kind regards
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Staff are very friendly and helpful. Great location for Oxford St. The rooms are very clean, modern and ours was spacious. Would definitely stay here again!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Team at Holiday Inn Oxford Circus, Gestion de l’hôtel
Dear LouiseThank you so much for your kind review. We’re thrilled to hear that you enjoyed our convenient location near Oxford Street and that you found the rooms to be clean, modern, and spacious. It’s especially wonderful to know that our friendly and helpful staff made your stay even more enjoyable.We truly appreciate your recommendation and can’t wait to welcome you back for another great stay.Kind regards
par un voyageur
Publié le 20 sept. 2024 sur Expedia
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par un voyageur
Publié le 15 sept. 2024 sur Hotels
It was a pleasant stay although lost stars due to refurbishment work that meant no kitchen facilities.
We weren't told they'd be no breakfast via a member of staff, just a laminated piece of paper on our rooms which we found later that evening as we were out .
The alternative was to pay again for a delivery from a well known food delivery company which was extortionate for a few breakfasts.
The hotel said I'd get my money back for the breakfasts wed already paid for from my original booking via my tour operator (meaning hotels.com I'm guessing)
Not sure I will though.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par The Reception Team , Gestion de l’hôtel
Dear Angela, Thank you very much for your feedback. We apologies for the inconvenience caused by the renovation of our restaurant.The amount for the breakfast has already been refunded from the Hotel side, so please do contact Hotel.com to ensure they refund your card. Any issues or questions do contact the reception team, Regards,
