Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Davide Lecca, Guest Relations Manager, Gestion de l’hôtel
Dear Wojciech,Thank you for taking the time to share your opinion with us.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to a return visit from you in the future.Best wishes,Davide Lecca, Guest Relations Manager
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Supriya Rai, Guest Relations Manager, Gestion de l’hôtel
Dear Nathalie,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be our pleasure to have you return on another occasion. Best Regards,Supriya Rai, Guest Relations Manager
par un voyageur
Bien mais …
Publié le 28 juin 2024 sur HotelsBon rapport qualité prix, Très bonne situation de l’hotel à 5 mns du metro. Deux bemols, Très mauvaise insonorisation de la chambre ( une suite parentale composée de deux chambres séparées par une porte ) et aucune chaine de TV francaise, étonnant car Ibis fait partie de Accor qui est un groupe hôtelier francais!
par un voyageur
Excellent
Publié le 17 mai 2024 sur HotelsHôtel très agréable et très bien placé. Excellent petit-déjeuner.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Georgios Bilias, Guest Relations Manager, Gestion de l’hôtel
Dear Monique,Thank you for such a positive review.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.It would be our pleasure to have you return on another occasion. Very best wishes,Georgios Bilias, Guest Relations Manager
par un voyageur
Publié le 5 mai 2024 sur Expedia
nous avons été contents de notre séjour en général , hôtel à recommander . Très calme et bien situé. Personnel super
Commentaires de Gestion de l’hôtel
7 mai 2024 par Supriya Rai, Guest Relations Manager, Gestion de l’hôtel
Dear Thierry,Thank you for such a great review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to a return visit from you in the future.Kind Regards,Supriya Rai, Guest Relations Manager
par un voyageur
Publié le 2 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par Supriya Rai, Guest Relations Manager, Gestion de l’hôtel
Dear François,Thank you for such a great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to a return visit from you in the future.Best wishes,Supriya Rai, Guest Relations Manager
par un voyageur
Correct mais en travaux.
Publié le 14 avr. 2024 sur HotelsDes travaux très bruyants en cours dans l'hôtel toute la journée y compris le samedi. Ce n'était pas précisé sur hôtels.com.
Et pour le checkin, l'heure c'est l'heure. Pas moyen d'entrer dans la chambre à 14:30.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Supriya Rai, Guest Relations Manager, Gestion de l’hôtel
Dear Arnaud,Thank you for taking the time to share your feedback.We are glad to hear that you had an overall good stay and are considering coming back.Please be assured that the maintenance of our facilities is carried out to continuously improve our hotel and ensure the comfort and safety of our guests. Unfortunately, on this rare occasion, it seems to have affected your peaceful stay, especially on Saturday. We understand how important a tranquil environment is and we apologize for any disturbance you experienced. However, we are very sorry that your room wasn't ready, during high season there may be some delays in the check-in process as it starts at 3 pm, but we do offer early check-in subject to availability.We look forward to seeing you again. Best wishes,Supriya Rai, Guest Relations Manager
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Davide Lecca, Guest Relations Manager, Gestion de l’hôtel
Dear Audrey,Thank you very much for this kind review of your stay.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We look forward to welcoming you back.Kind regards,Davide Lecca, Guest Relations Manager
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Georgios Bilias, Guest Relations Manager, Gestion de l’hôtel
Dear Eric, Please accept our thanks for this review following your experience at our hotel.It appears that you were not completely satisfied with your stay and we would love to hear what we could further improve on, as we always strive for the optimal experience of our guests.We hope to have the pleasure of welcoming you back. Best regards,Georgios Bilias, Guest Relations Manager
par un voyageur
Publié le 23 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2023 par Johanes Odhi, Guest Relations Manager, Gestion de l’hôtel
Cher Olivier,Merci pour votre retour.Nous sommes navrés d’apprendre que votre séjour ne vous a pas donné entière satisfaction et nous vous présentons nos plus sincères excuses. Nous aurions souhaité en savoir plus, car la satisfaction de nos clients est au cœur de nos priorités.Nous espérons vous revoir bientôt pour un meilleur séjour.Bien à vous,Johanes Odhi, Guest Relations Manager
