Note fondée sur 1 770 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Esther, Gestion de l’hôtel
Dear Clemence Thank you so much for the excellent review and for staying with us. We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience. Warm regards,Seidi
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Rebeca, Gestion de l’hôtel
Dear Nadia,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca
par un voyageur de St Germain
Publié le 25 août 2024 sur Expedia
Its a modern hotel but there is quite a lots of maintenance problem. Our first room was in total blackout, had to change. The second had huge climatization trouble, the room was hot like hell so we left again. At this price its a NO! Something like this never happened anywhere
Commentaires de Gestion de l’hôtel
26 août 2024 par Rebeca, Gestion de l’hôtel
Dear Jessy,Thank you for taking the time to share your feedback.These are not our usual standards and I would like to apologise for the experience you had with us.We are saddened to read your visit was not as expected. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Best regards,Rebeca
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Rebeca, Gestion de l’hôtel
Dear Virginie,Thank you so much for the excellent review and for staying with us. We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience. Warm regards, Rebeca
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Esther, Gestion de l’hôtel
Dear Guillaume ,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Seidi
par un voyageur
Publié le 9 mars 2024 sur Expedia
ravi
Commentaires de Gestion de l’hôtel
10 mars 2024 par Fenia, Gestion de l’hôtel
Dear Frederic,Thank you for taking the time to leave us your review and for staying with usWe are happy to know you enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Esther, Gestion de l’hôtel
Dear Christophe ,Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi
par un voyageur
Disappointed
Publié le 25 févr. 2024 sur Hotelsdisappointed...we had chosen this hotel which claims to be luxury and high standard in order to benefit from the calm and tranquility promised on their website....what was our disappointment when we found ourselves in a swimming pool, a spa and an overcrowded relaxation room, very noisy: impossible to relax, which is a shame since it was the number 1 criterion for our choice. room side, cozy atmosphere, comfortable bedding, however the bathroom leaves to be desired, mold on the walls, dirt.... the breakfast was simply perfect, lots of choice and something for all tastes.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par terry, Gestion de l’hôtel
Dear Maelle,Thank you very much for your feedback and for staying with us. We are sorry to hear that you feel disappointed from your stay with us despite the great location, the comfortable beddings, the cozy atmosphere, the freshly made breakfast and the friendly and efficient service. Your feedback is important to us as this is how we can get better. We hope to have the chance to welcome you back soon and restore your faith on us.Kind regards,Terry KalogerakisFront Office Manager
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Rebeca, Gestion de l’hôtel
Dear Michel,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca
par un voyageur
Superbe Hôtel dans Londres
Publié le 29 janv. 2024 sur HotelsNous avons séjourné 4 nuits dans cet hôtel avec ma fille et mon conjoint, et nous vous le commandons à 100%.
À côté des transports, idéalement bien placé, hôtel calme et propre et le personnel très accueillant.
Nous voulions tout particulièrement remercier Zak, réceptionniste, pour sa gentillesse et sa bienveillance et qui s’est extrêmement bien occupé de nous ! Merci !
Nous reviendrons ☺️
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Esther, Gestion de l’hôtel
Dear Emilir,Thank you for taking the time to leave us such a lovely review!We are delighted to know that we managed to exceed your expectations for an enjoyable stay and we look forward to welcoming you back soon for another wonderful experience! Kind Regards, Seidi
