Ratings based on 381 Guest Reviews

Hear it directly from our travellers
2.3 out of 5
79% of guests recommend
2.2 Room cleanliness
2.6 Service & staff
2.1 Room comfort
2.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 24, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 19, 2024 on Hotels
1 out of 5
by A traveller

Posted Apr. 12, 2024 on Expedia
I was asked for £50 deposit for any possible damages I would do in the room, however the rooms was in a very bad condition. Dust everywhere, food in the oven, alcohol in the fridge and it was very dirty as well the fridge. The sheets weren't changed and the list could carry on.
3 out of 5
by A traveller

Posted Apr. 9, 2024 on Expedia
There was a weird smell in the room, only given a small thin blanket that had questionable stains on it. Dark room in basement. It is walkable to the tube and cool shops. Staff was friendly. I’ve stayed in worse.
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 22, 2024 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 21, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 18, 2024 on Hotels
1 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
On arrival, I was told that the property was not accepting Expedia reservations and we were turned away. I was told by front desk that they would provide a refund. I then received an email from Expedia saying that the property refused to refund and denied that they had turned us away. Had to go to my bank for a refund. Bizarre experience. Looks like this hotel is run by dishonest people.
4 out of 5
by A traveller

Posted Mar. 7, 2024 on Expedia
Good value
5 out of 5
by A traveller

very nice

Posted Mar. 4, 2024 on Hotels
great location Baker Street just round the corner