Ratings based on 806 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from London
Posted Oct. 3, 2024 on Expedia
by A traveller
Posted Sep. 19, 2024 on Expedia
by A traveller from Edmonton
Posted Sep. 10, 2024 on Expedia
by A traveller
Posted Aug. 25, 2024 on Hotels
by A traveller
Posted Aug. 21, 2024 on Hotels
Very nice place to stay in London with kids.
2 minutes’ walk from Battersea arcade.
Lots of buses to and from what-to-see pounts for travelers.
Comment from Hotel Management
Aug. 24, 2024 by Sara, Hotel Management
Hi, Thank you for your review, hope to see you again.
by A traveller
Posted Aug. 2, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Sara, Hotel Management
Hi. Thank you for your review, hope to see you again.
by A traveller
Posted Jul. 27, 2024 on Expedia
The condo is a health hazzard. Lot's of black mould!
Comment from Hotel Management
Aug. 24, 2024 by Sara, Hotel Management
Thank you for your review, We apologize for not meeting your expectations and will do every thing We can to make it right.
by A traveller from Leicester
Posted Jul. 27, 2024 on Expedia
Second stay here, great value for money. The apartment is large has everything you need. 6 tube stops to Leicester Square
Comment from Hotel Management
Aug. 24, 2024 by Sara, Hotel Management
Thank you for your review .Hope to see you again.
by A traveller
Buyer Beware
Posted Jul. 24, 2024 on HotelsThese are converted apartments at a reasonable price in a very central location but buyer beware. There were strange things from the start like emails saying they will close at 8 pm for checkins, a loud pumping noise anytime water was used and they didnt provide any laundry detergent.
The main issues were our front door would not lock and we didn’t have hot water. The door went right out to the main parking lot so not having this security was a major issue. The front desk is only open a few hours a day and they won’t call you back. Hotels.com attempted to call the hotel for assistance or refund us so we could go to a different hotel and they ignored them as well so we were stuck. They finally replied to hotels.com two days later saying the cost is non-refundable and we didn’t complain while there - this is totally false as we left messages as did hotels.com.
Comment from Hotel Management
Aug. 24, 2024 by Sara, Hotel Management
Hi, The reception time is 10 am to 8 pm every day, and we refund the cancellation request when the guest cancels 14 days before check in date ,you can read the cancellation policy on our website. Sorry to could not meet your expectations. Hope to see you again.
by A traveller
Posted Jul. 24, 2024 on Expedia
Good value
Comment from Hotel Management
Aug. 24, 2024 by Faisal , Hotel Management
Dear Mark Thanks for your feedback we look forward to see you again
