Ratings based on 6 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.0 Service & staff
4.4 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 31, 2022 on Expedia
My recommendation is to not stay with Flying Butler - some of their apartments are in ground floors and basements, and the tiny studio I got in Baker street had nothing to do with any of the photos - the bed is literally in the kitchen.
I Preferred to move to a hotel than have anything to do withthis company and their reservation manager which repeatedly gave me intentional wrong information, not to mention a
refund.
Comment from Hotel Management
Jan. 9, 2023 by Trav, Hotel Management
Thank you for your valuable feedback. We would like you to get in touch with us directly so we can discuss the issues.
by A traveller
Posted Apr. 14, 2022 on Hotels
Delightful, fresh apartment. Highly recommended
Comment from Hotel Management
Apr. 16, 2022 by Flying Butler Team , Hotel Management
Thank you for taking the time to write us feedback reagrdin yoiur stay.
I am pleased to see you liked the apartment and had a delightful stay.
We would love to welcome you again to any of our 400+ apartments in London and Southeast.
by A traveller
Great apartment with a good location
Posted Sep. 12, 2021 on HotelsExcellent apartment with everything you could possibly need for a home from home stay.
Easy communication throughout and everything with clear instructions for use.
by A traveller
Very good apartment but not so good bed
Posted Jun. 27, 2021 on HotelsThe apartment was very clean, relatively big (for being in London), and with new and good quality appliances (microwave, cooker, washing machine etc). The street is relatively quiet but it is close to busy roads, so an excellent location. The problem is the very cheap and poor bed with a polyester duvet.
by A traveller
V. nice 5 stars but minus half star for no manual
Posted Nov. 3, 2020 on HotelsHad a bit of a hiccup when i first arrived as i thought my booking was for a one bedroom instead of a studio so first 2 nights was at the studio and then we were moved to a one bedroom up the street and my Uber ride was compensated. Sadly the place was not ready when we arrived but they quickly fixed that and all was well. I enjoyed the apartment very much as it is a good size, has lots of sunlight and the location is great becauae it is quiet but once you go up or down rhe street, lots of shops etc. I took off a star because they lack instructions in both apartments and being a foreign visitor, it would have helped if i had instructions on how to work the cable, the washer dryer. Also a little welcome guide telling you of convenience stores around etc. Besides that, everything was great. Clean, the staff are available on the phone, secure and nice. I would stay here again if the price is right.
by A traveller
Posted Oct. 29, 2022 on Hotels
