Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Parfait !!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Alex S - House Manager , Gestion de l’hôtel
Many thanks Loubna, for your review and feedback. We are thrilled to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie - House Manager
par un voyageur
Très bonne découverte
Publié le 26 mai 2024 sur HotelsSéjour parfait. Très bon emplacement, service impeccable, lits confortables, très bon rapport qualité-prix.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Jeremy, Gestion de l’hôtel
We were delighted to receive your feedback following your recent stay with us Here at Montcalm Royal London House, on behalf of all the team I wanted to thank you for your glowing review of the hotel. We do hope the next time you are in London, you will choose to stay with us once again. Kind regards, Jeremy
par un voyageur
Attentive counter staff
Publié le 8 mai 2024 sur HotelsThe lady with blond shoulder length straight hair at the reception is really nice and welcoming. She offered us an umbrella when we were on the way out as it was a rainy day. Don't know her name, but she is from Mordovia.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Alex S - House Manager , Gestion de l’hôtel
Many thanks Bernard, for your review and feedback. We are thrilled to read you had a wonderful time, and the teams ensured you are looked after. We hope to see you again. Kind regards, Alex Stroie - House Manager
par un voyageur
Tres decevant
Publié le 28 avr. 2024 sur HotelsTres décevant.
Le niveau du service laissait beaucoup a desirer.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Alex S - House Manager , Gestion de l’hôtel
Many thanks Charles, for your review and feedback. We are pleased to read you did enjoy your stay with us. We do appreciate your feedback also, which we have duly noted. We do hope to see you again and experience us at our best. Kind regards, Alex Stroie – House Manager
par un voyageur
Overpriced for quality
Publié le 1 févr. 2024 sur HotelsHighly overprice, bed too soft, not able to get dark due to embedded screens, bad noise isolation from street, got woken up by traffic at 6AM.
Nice service but overall bad stay due to poor quality of building & equipment
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Alex S - House Manager, Gestion de l’hôtel
Many thanks Caroline, for your review and feedback. We are sorry to read your comments and experience whilst staying with us. I was hoping to hear more from you on the concerning feedback and speak with you directly. I am truly sorry this was not addressed to your satisfaction, and I would be obliged to recover the experience once I could hear your detailed feedback. Kind regards, Alex Stroie – House Manager
par un voyageur
Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Alex S - House Manager, Gestion de l’hôtel
Many thanks Marc, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Alex S - House Manager, Gestion de l’hôtel
Many thanks Billel, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager
par un voyageur
Publié le 4 janv. 2024 sur Hotels
Woken up in the middle of the night by maintenance works.
Staff is nice but I find them to be very slow and hard reach.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Alex S - House Manager, Gestion de l’hôtel
Many thanks Charles-Douglas, for your review and feedback. We are sorry to read your comments and experience whilst staying with us. I was hoping to hear more from you on the concerning feedback and speak with you directly. I am truly sorry this was not addressed to your satisfaction, and I would be obliged to recover the experience once I could hear your detailed feedback. Kind regards, Alex Stroie – House Manager
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Hôtel 4 étoile moyen pas à la hauteur
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Alex S - House Manager, Gestion de l’hôtel
Many thanks Jean, for your review and feedback. We are sorry to read your comments and experience whilst staying with us. I was hoping to hear more from you on the concerning feedback and speak with you directly. I am truly sorry this was not addressed to your satisfaction, and I would be obliged to recover the experience once I could hear your detailed feedback. Kind regards, Alex Stroie – House Manager
