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Novotel London Greenwich

4.0 star property
4-star hotel near O2 Arena

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Photo gallery for Novotel London Greenwich

Exterior
Exterior
Bar (on property)
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
173-185 Greenwich High Road, London, England, SE10 8JA
  • O2 Arena
    ‪6 min drive‬
  • Tower of London
    ‪11 min drive‬
  • ExCeL Exhibition Centre
    ‪12 min drive‬
  • London (LCY-London City)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Greenwich stay.A stay at this Greenwich hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of Tower of London. London Bridge and ExCeL Exhibition Centre are also within 6 miles (10 km).

What's nearby

  • Cutty Sark - 9 min walk - 0.8 km
  • O2 Arena - 6 min drive - 4.3 km
  • Tower of London - 11 min drive - 8.0 km
  • ExCeL Exhibition Centre - 12 min drive - 8.5 km
  • London Bridge - 12 min drive - 8.0 km

Getting around

  • Greenwich Station - 1 min walk
  • Greenwich DLR Station - 1 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • ‪The Gate Clock - ‬8 min walk
  • ‪Bill's - ‬6 min walk
  • ‪Ye Olde Rose & Crown Greenwich - ‬6 min walk
  • ‪Davy's - ‬1 min walk
  • ‪Golden Chippy - ‬5 min walk

About this property

Novotel London Greenwich

4-star hotel near O2 Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel London Greenwich. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2005
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 21.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 35
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gregor

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at this property but had a good experience. Room was clean and tidy and location was quiet and a good selection of shops a short walk down the road
Stayed 1 night in Dec 2024

10/10 Excellent

Bevis

Stayed 1 night in Dec 2024

4/10 Poor

Rhian

Disliked: Staff & service
Poor communication between Novotel & hotels.com
Wouldn’t recommend. Booked Novotel London Greenwich via Hotels.com The breakfast that is mentioned in the booking will not be honoured at the hotel, where they will try and charge you an additional £21 each.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, amenities
We felt the staff on reception weren’t particularly engaging. The bar and staff were good. Room a little tired but otherwise good. Way too hot but they said that was being sorted. Brilliant location for the station snd all the sights. Would stay again
Stayed 3 nights in Dec 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rob

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay away
Had to move room 3 times, staff were lovely but I cannot recommend this hotel. The beds were so uncomfortable and no air conditioning so felt like a sauna.
Stayed 2 nights in Nov 2024

4/10 Poor

Bren

I was so disappointed with my bathroom. It looked tired and old fashioned and wasn’t very clean. The bed was the most uncomfortable I had ever slept in. The pillows were like rocks! I asked the concierge to find me another bed but he said there were no mattress toppers or different pillows. A 4 star hotel … I think not. Nearly £200 per night. Then £21 extra for a fried egg for breakfast !!!
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was always hot
Stayed 5 nights in Nov 2024

4/10 Poor

Elena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The bathroom in room 325 was in appalling condition. It looked like it was last updated decades ago. Sink was blocked, and when unplugged it was leaking on the floor. Floor tiles had cracks and grout was missing. Fittings were rusty and the drains were in very poor condition. Overall, very unappealing and dirty/broken looking. It made me feel uncomfortable taking a shower or brushing my teeth, I opted using the office bathroom instead. When I spoke with Receptionist about it, I was told they will report to Management, but that was of little use. Would not stay here again and would not recommend; Travelodge next door is a much better option.
Rust on the shower pole
Missing grouting on the floor
Blocked sink
Disgusting looking drain
Stayed 1 night in Dec 2024

4/10 Poor

Rick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Looking down at its heels. Poor cleanliness. Old toilet roll left. No attention to detail - no spoons. No spring water. Broken air conditioner. Noisy side of hotel and near lifts when asked not to be close to lofts or back of building! Poor reception and slow. Always the same for every stay.
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Tod, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual!
Stayed 1 night in Dec 2024

4/10 Poor

Neil

Business traveller
Disliked: Room comfort
Helpful staff, outdated cooling systems
Room 147 has no suitable cooling system which was addressed with Management after a terrible night of being overheated. The room has no external window, only one that opens over the reception/bar area so you are kept awake late due to bar noise. Room heating was attended to by maintenance but remained far too hot through the night with no ventilation. A fan was provided after asking but did little to help.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot stuff
Really nice hotel but the room was too warm even when the heating was off. Left the window open all day which helped a bit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tod, Airdrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Bar/restaurant particularly amazing. Noteworthy were the staff in the bar/restaurant....so friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Nice location
It is a nice place to stay, and simless to check-in. Good location
Stayed 1 night in Nov 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has an ample Gymn and Sauna. It is very well located for exploring London
Stayed 5 nights in Nov 2024

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Steeve

Travelled with family
Liked: Staff & service
Pleasant stay for a night
Room was basic but functional but too warm with very little control. Bathroom fan did not work so no odour extraction possible. Sink was not particularly clean around the plug. Location was very good to be able to catch the train and communal areas were pleasant. Breakfast was very good and of a high standard.
Stayed 1 night in Nov 2024

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very quiet, very close to the train station, comfy with plenty of space to move around in the room as well. Would definitely use again if in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Garry, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and quiet
Stayed 5 nights in Oct 2024

10/10 Excellent

Lacheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff
Stayed 1 night in Nov 2024