Note fondée sur 994 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Meuble à changer et les tapis il sont pas top au niveaux de propreté
Les draps sont propres, salle de bain propre👍👍
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Mandar Dhage, Gestion de l’hôtel
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. Thank you for your warm comments regarding our team members. We are very proud as they make every effort to ensure our guest’s experience is the best it could be. I shall pass on your comments as they will be thrilled to know that they have assisted in creating a memorable stay, especially our housekeeping staff who ensure all rooms and areas of the hotel remain spotless. It was a true pleasure having you stay with us and hopefully we can welcome you again in the very near future.With Kindest Regards,Mandar Dhage.
par un voyageur
Publié le 15 nov. 2023 sur Expedia
Thank you for everything, will be back soon :)
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Mandar, Gestion de l’hôtel
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
par un voyageur
Publié le 21 sept. 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
3 oct. 2023 par Mandar, Gestion de l’hôtel
Dear Guest,Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow.We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect.Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future.With Kindest RegardsMandar Dhage
par un voyageur
Publié le 18 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Mandar, Gestion de l’hôtel
Dear Guest,Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow.We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect.Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future.With Kindest RegardsMandar Dhage
par un voyageur
Publié le 7 avr. 2023 sur Expedia
Le comfort
Le bruit au plafond
Le diner (tout le monde ne mange pas indien épicé)
par un voyageur
Publié le 1 janv. 2023 sur Expedia
Personnel pas aimable, pas sociable ni souriant
pas d'entretien dans la chambre, quand aux lits juste tirés les draps. déçue de ce séjour.
par un voyageur
Publié le 1 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Mandar, Gestion de l’hôtel
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
par un voyageur
Publié le 16 juill. 2022 sur Expedia
Réception avec un personnel déplorable refusant tout service, notre chambre extrêmement petite n'était pas à la hauteur d'un 2 étoiles moyen. Les lits en 140 pas plus confortables qu'un vulgaire morceau de mousse, le wifi inutilisable et l'absence de commodités comme un simple balai WC font de cet hôtel un endroit à éviter.
par un voyageur
wifi mauvais
Publié le 21 mai 2022 sur HotelsLe Wifi est vraiment déficient....je vais rester polie
par un voyageur
Publié le 17 oct. 2024
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Mandar Dhage, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
