Note fondée sur 6 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
4,0 Propreté de la chambre
2,8 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par James de Washington

great flat would stay again

Publié le 19 mars 2016 sur Hotels
Stayed for 2 night's very surprised how good the flat was easy location 20 min walk into Camden Town or £20 taxi to Oxford Street
Commentaires de Gestion de l’hôtel
18 juin 2016 par CUSTOMER SERVICE, Gestion de l’hôtel
Dear guest Thank you for your Feedback , we hope to host you again . Best regards Customer Service
3 sur 5
par un voyageur

Location problems

Publié le 21 sept. 2015 sur Expedia
The apartment was very satisfactory and the service was excellent. The problem we had with the apartment was it's location. It was located a 5-10 minute bus ride from the main offices, and this fact was not disclosed in the hotel details.
Commentaires de Gestion de l’hôtel
24 janv. 2016 par customer service , Gestion de l’hôtel
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service. We assure you that your complaint will give the opportunity to improve our service and conditions in our self catering service apartment. Our check in now is at the apartment booked . Best regards customer service
4 sur 5
par Yin Ching Tanley de 香港

適合一家大細入住

Publié le 21 juill. 2015 sur Hotels
交通方便,購物也很方便,適合一家人居住。
Commentaires de Gestion de l’hôtel
27 janv. 2016 par CUSTOMER SERVICE, Gestion de l’hôtel
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service
1 sur 5
par un voyageur

do NOT saty here

Publié le 13 juill. 2015 sur Expedia
do NOT stay here, dirty, run down with bad customer service
Commentaires de Gestion de l’hôtel
27 janv. 2016 par CUSTOMER SERVICE, Gestion de l’hôtel
Dear Guest, Thank you for your feedback will give us the opportunity to remedy any problem that may exist.
3 sur 5
par Marcel de zurich

Nice apartment, but too far out and hardly online

Publié le 25 juin 2015 sur Hotels
really comfy apartment w 2 bedrooms and nice living area. But getting online was like playing black jack, a real strike happens rarely, sometimes it took more than 8minutes to simply get authentification, then building up a site another 3 minutes, no go. I had to go to a coffee shop to be online. Lock of main door was opening after about 4 minutes of trying, pushing, pulling, moaning loud, etc. I called reception (about 15-20mins bus drive away), they told me, the lock would be a bit tricky and I should just continue to try, could turn the key, but lock did not open. these two facts have pulled down my quotes by at least one point, as being easy to fix and both known to management, clear lack of client service. On top I was not assuming, the apartment is that far away from reception, not in Campden but next village north. I will not come back as not sure where I land up next time and how difficult it will be to get in and online. Pity as the apartment was in good shape, clean, generous and nice.
Commentaires de Gestion de l’hôtel
28 janv. 2016 par CUSTOMER SERVICE, Gestion de l’hôtel
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service. We assure you that your complaint will give the opportunity to improve our service and conditions in our self catering service apartment. Best regards customer service
3 sur 5
par un voyageur

Not a "Smart Accommodation"

Publié le 25 juin 2015 sur Hotels
Title of booking says "Smart Accommodation Camden Apartments" at Camden High Street, where we wanted to stay. It turns out that this address is their small messy office and they send you from there to another region where the apartment actually is. Not a nice start when you have luggage and need to get a taxi again.The apartment was ok but not reflecting its price. Underground is very far away so we mostly used busses and Uber. The rest is history because London is awesome.
Commentaires de Gestion de l’hôtel
27 janv. 2016 par CUSTOMER SERVICE, Gestion de l’hôtel
Dear guest, Thank you very much for your candid review of your rent stay at our self catering apartment . Your feedback is extremely valuable for us , as we strive to improve with each and every stay.