Ratings based on 996 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
London
Posted Aug. 26, 2024 on HotelsNeeds more pillows and annoying green light in ceiling permanently on
Comment from Hotel Management
Aug. 26, 2024 by Thay, Hotel Management
Thank you for your review. London is a busy city and our hotel is located in a very central area The location is perfect near King Cross station from where you can start exploring London. The green light is for safety reasons. Regarding the pillow, we do provide extra if requested at the reception.Best regards
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Angela, Hotel Management
Dear DavidThank you for such a lovely review. We are glad to see you enjoyed your stay with us. We are looking forward to hosting you again.Best regards
by A traveller from Leicester
Posted Aug. 26, 2024 on Expedia
Really nice, 8 mins from King’s Cross station. Clean hotel, rooms are nice and modern. Definately stay here again.
Comment from Hotel Management
Aug. 26, 2024 by Angela, Hotel Management
Dear TejashThank you for your amazing review. We are glad to see you had a great stay with us.Hopefully, we will see you soon.Kind regards
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Thay, Hotel Management
Hello Julie,Thank you for taking the time to rate us.I am sorry to see that you did not enjoy your stay.We hope you will give us a second chance in the future.Best regards
by A traveller
Posted Aug. 25, 2024 on Expedia
Excellent staff and location. I’m glad I made a good choice!
Comment from Hotel Management
Aug. 25, 2024 by Rafael, Hotel Management
Dear PauloWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by Thay, Hotel Management
Hello Mark,I am sorry to see that you did not enjoy your stay with us.We hope you will give us a second chance in the future to make your stay amazing.Best regards
by A traveller
Posted Aug. 24, 2024 on Hotels
Excellent clean and friendly
Comment from Hotel Management
Aug. 25, 2024 by Thay, Hotel Management
Hello Rodrigo,Thank you for taking the time to share your experience with us. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards
by A traveller
Posted Aug. 23, 2024 on Expedia
Honestly great quick overnight stay, area around seemed sketchy and a little unsafe. But I will say at least we were right next to the train station.
Comment from Hotel Management
Aug. 24, 2024 by Thay, Hotel Management
Hello Jean,Thank you for taking the time to share your feedback with us. Our location is in central London just a few minutes from the train station. We are sorry to hear that you have found the location unsafe. We hope to host you here in the future.Best regards
by A traveller
Posted Aug. 23, 2024 on Expedia
Stay was nice, room was clean etc. But be warned, they charge to hold your bags before and after checkin - per bag.
Comment from Hotel Management
Aug. 23, 2024 by Thay, Hotel Management
Hello Zara,Thank you for taking the time to share your feedback with us. Best regards,Thay
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Thay, Hotel Management
Hello John, Thank you for taking the time to rate us.We appreciate to see that you have enjoyed your stay with us.Best regards
