Ratings based on 480 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 22, 2024
Great neighborhood for restaurants.
Comment from Hotel Management
Sep. 23, 2024 by Marcia, Hotel Management
Thank you for the fantastic review! We're thrilled to hear that you enjoyed the neighbourhood and its variety of restaurants. We hope to welcome you back soon to explore even more great dining spots!kind regards, Marcia Rodrigues Guest service supervisor
by A traveller
Posted Sep. 22, 2024
Hotel was local to great transportation.
Comment from Hotel Management
Sep. 23, 2024 by Guest Service Supervisor , Hotel Management
Dear Art, Thank you for staying with us and sharing your experience. Your feedback is invaluable and your kind words gives motivation to all our teams. Thanks a lot.We hope to welcome you again in the future.Kind Regards,Marcia Rodrigues Guest Service Supervisor Residence Inn London Bridge
by A traveller
Posted Jul. 26, 2024 on Expedia
Comment from Hotel Management
Aug. 18, 2024 by Marcia Guest service supervisor, Hotel Management
Dear Sheldon ,Thank you for taking the time to share some feedback following your stay. It is great to learn that you had a wonderful stay. We hope to welcome you back in the near future. Warm regards
by A traveller
Posted Jul. 23, 2024 on Expedia
The rooms were nice, if a bit small. Breakfast was excellent and staff was helpful. The complimentary laundry room with detergent was a life saver. I only wish the location had been more convenient to an underground station. Otherwise, a great stay!
Comment from Hotel Management
Aug. 15, 2024 by Jared, Hotel Management
Dear Emily,Thank you for taking a few moments to share your feedback. It is great to see that you enjoyed our breakfast and amenities. Should you be returning in the future, I invite you to reach out to our team and share any room preferences you may have so that we can ensure a most comfortable stay.We hope to welcome you back soon.Warm regards,
by A traveller
Posted Jul. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 15, 2024 by Jared, Hotel Management
Dear Reyna,Thank you for taking the time to share some feedback following your stay. It is great to learn that you had a wonderful stay. We hope to welcome you back in the near future. Warm regards
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Jared, Hotel Management
Dear Iona,Thank you for your recent review. We are very grateful for your positive rating and we hope to be able to welcome you back in the near future. Warm regards,
by A traveller
Posted Jul. 21, 2024 on Expedia
It was a fairly comfortable stay. The layout of the room made it cramped. It was a convenient location to get around.
Comment from Hotel Management
Aug. 15, 2024 by Jared, Hotel Management
Dear Charline,Thank you for taking the time to share your feedback. I assure you that your feedback has been noted and shared with the team. Should you be visiting in the future, I encourage you to reach out to our team in advance to share any room preferences that you may have. We are keenly focused on ensuring each and every one of our valued guests enjoy a seamless stay. We hope to welcome you back in the near future.Warm regards,
by A traveller
Posted Jul. 17, 2024 on Expedia
Elevator broke down 2 nights out of 4.
Breakfast was bad. Fire alarm goes off in the middle of the night for 3 nights out of 4.
Comment from Hotel Management
Jul. 18, 2024 by Guest service Supervisor , Hotel Management
Dear Engkee,Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your experience did not meet your expectations. Your comments are very important to us, and we take them seriously.We strive to provide excellent service and a positive experience for all our customers, and it is clear we fell short in this instance. I apologize for any inconvenience or frustration you experienced. We value your feedback and hope to have the opportunity to restore your confidence in our hotel.Thank you for bringing this to our attention, and we hope to hear from you soon.Warm Regards,Residence Inn London Bridge!
by A traveller
Posted Jul. 17, 2024 on Expedia
Everything was top notch! The daily breakfast was amazing as was the staff
Comment from Hotel Management
Jul. 18, 2024 by Guest service Supervisor , Hotel Management
Dear Laura,Thank you so much for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you were satisfied with our services.Your feedback is incredibly valuable to us and serves as a great motivation for our team. We are delighted to know that we met your expectations and contributed to a pleasant experience.Thank you once again for your positive feedback!Best regards,Residence Inn London Bridge.
by A traveller
Posted Jul. 14, 2024 on Expedia
Comment from Hotel Management
Jul. 16, 2024 by Guest service Supervisor , Hotel Management
Dear Guest,Thank you for staying with us at Residence Inn London Bridge. We are grateful that you have taken a moment out of your day to share feedback on your recent stay. It’s great to receive such positive feedback, and we hope to welcome you back in the future.Warm Regards,Marcia
