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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel near Budweiser Gardens in London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Front of property
Junior Suite, 1 King Bed, Non Smoking | Living area
Lobby
Standard Room, 1 King Bed, Non Smoking

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Breakfast included
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    7 min walk
  • Victoria Park
    8 min walk
  • Centennial Hall
    10 min walk
  • London, ON (YXU-London Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites London

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (78)
The price is CA $116
per night
CA $136 total
includes taxes & fees
17 Dec - 18 Dec
Comfort Suites London

About the area

London

City center stay.Within a 10-minute walk of this Downtown London hotel, you'll find Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. London Convention Center and Victoria Park are also within half a mile (1 km).

What's nearby

  • London Convention Center - 7 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Covent Garden Market - 12 min walk - 1.0 km
  • Budweiser Gardens - 12 min walk - 1.1 km
  • University of Western Ontario - 5 min drive - 3.8 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens in London
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Hindi, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 289 out of 1040 reviews" "
Rating 8 - Good. 321 out of 1040 reviews" "
Rating 6 - Okay. 214 out of 1040 reviews" "
Rating 4 - Poor. 112 out of 1040 reviews" "
Rating 2 - Terrible. 104 out of 1040 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff, was clean and suite was big. People sitting in parking garage and lots of folks loitering on sidewalk beside building. No issues with these folks but felt a bit uncomfortable at times.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. The area around is a bit rough. A lot of homeless people milling about
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends little getaway
It was a nice and also walking distance every where we needed to go.
Stayed 2 nights in Aug 2024

8/10 Good

Guido

Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Travelled with family
Drug addict everywhere….Dont do it!
Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was good with many choices of place to go eat, but the area felt unsafe and run down. The hotel itself was clean, the room was fine, staff was good and the price was decent. But the overall feel of the area was just a bit too eerie for us.
Stayed 1 night in Aug 2024

8/10 Good

Juan, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing and the staff really friendly, the only bad thing is the amount of homeless people around the property all the time
Stayed 6 nights in Aug 2024

4/10 Poor

Terry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is in need if renovation as all seems very rough. Area around building is sketchy at night. On the positive my car was left untouched.
Stayed 1 night in Aug 2024

8/10 Good

Akil

Stayed 1 night in Aug 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
The location was ok.The mattress was very soft.My wife and myself did not get a good night's sleep. Breakfast options very poor and the area was closed very early.I will not go back or recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that this was a clean, well maintained hotel in a questionable area with homeless and drug users all around
Stayed 2 nights in Aug 2024

8/10 Good

carlo, Brampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Sandman is an older hotel but provides a clean and comfortable stay. The only thing I didn’t like was the firmness of the pillows. They should offer a variety of pillow options.
Stayed 1 night in Aug 2024

10/10 Excellent

Cielito

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the core of the city while maintaining a quiet atmosphere
Stayed 1 night in Aug 2024

4/10 Poor

Lok H

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

emmanuel

Travelled with family
Liked: Cleanliness, staff & service
hotel and staff were good. outside area and entrance had homeless people
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Armand

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really had no idea how BAD this place would be! Expedia led me astray by suggesting this horrible and decrepit hotel. Crackheads outside the lobby. Piss smell throughout the room and property in general. Staff was as nice as could be, but they don't have much to work with. DO NOT STAY HERE! Stay out of downtown unless you are at a festival with plenty of security!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daurn

Travelled with family
Liked: Staff & service, property conditions & facilities
I liked that breakfast was included. This was very convenient.
Stayed 2 nights in Aug 2024

4/10 Poor

Magali

Disliked: Cleanliness, property conditions & facilities
Curtains and carpet are old, ripped, looks dirty . Impossible to walk barefoot on the carpet Bedding is good at least . Staff is nice too. City parking in front of the hotel but too many homeless surrounded the building so Had to pay the inside parking to secure my car …
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Darby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Trish

Travelled with family
Disliked: Property conditions & facilities
The hotel is average but the neighborhood is terrible.
Stayed 3 nights in Aug 2024