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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel near University of Western Ontario in London

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Photo gallery for Sandman Hotel & Suites London Downtown

Lobby lounge
Interior
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette
Junior Suite, 1 King Bed, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking available

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪7 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪12 min walk‬
  • London, ON (YXU-London Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

London

City center stay.Within a 10-minute walk of this Downtown London hotel, you'll find Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. London Convention Center and Victoria Park are also within half a mile (1 km).

What's nearby

  • London Convention Center - 7 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Covent Garden Market - 12 min walk - 1.0 km
  • Budweiser Gardens - 12 min walk - 1.1 km
  • University of Western Ontario - 5 min drive - 3.8 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near University of Western Ontario in London
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Hindi, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1146 reviews
Rating 8 - Good. 354 out of 1146 reviews
Rating 6 - Okay. 245 out of 1146 reviews
Rating 4 - Poor. 120 out of 1146 reviews
Rating 2 - Terrible. 109 out of 1146 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

4/10 Poor

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Amit, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many homeless people wandering around in and around parking lot . The garage door was broken .

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

6/10 Okay

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

6/10 Okay

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & staff but super sketchy area.
Stayed 1 night in Dec 2024

8/10 Good

Jenat, Desbarats

Stayed 1 night in Dec 2024

8/10 Good

Jenat, Desbarats

Stayed 1 night in Dec 2024

2/10 Terrible

Marco

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities
I'm not sure why people mention that the homeless people make the area feel uncomfortable or unsafe. They are people too, and no one has ever bothered me while staying there many times. Plus, the Ale House is nearby and Morrissey House is across the street!
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Stayed 1 night in Nov 2024

4/10 Poor

Dwight

Liked: Staff & service
Disliked: Property conditions & facilities
Pro: It was close to downtown. Reasonable upgrade upgrade to Junior suite but bed was uncomfortable. Were there for a week and had left sign on door a number of times to have the room refreshed and it wasn't done till our last day after i went to the reception to ask for it as well . Wife felt very unsafe with the homeless who seemed to be roaming freely in the undergroundparki
Stayed 7 nights in Dec 2024

10/10 Excellent

Driton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Dec 2024

2/10 Terrible

Robin

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Naqibullah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

Reeghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff - sketchy area
Nice hotel - we especially appreciated the breakfast included in the room rental! The only downfall was the several drug-using, homeless folks congregating in the covered parking lot, as well as the entire downtown area; we didn't feel very safe walking around, and would reconsider walking around the downtown area if you're bringing your family. Not the hotel's fault, but very sketchy location.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lication siuted our needs. The Morrisey Restaurant across the street was great. The beds took a little getting used to. The rooms are a little dated but adequately appointed. Breakfast was okay but they ran out of orange juice and sandwiches. Front desk staff and room cleaning personel were good
Stayed 2 nights in Dec 2024

6/10 Okay

Ron

Location, Location, Location
Great location with a ho hum interior and an extra charge for parking even though it was on site. Worth it at Black Friday prices.
Stayed 1 night in Dec 2024

4/10 Poor

Tami

Business traveller
Disliked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Jordan

Stayed 1 night in Nov 2024