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Sheraton Grand London Park Lane

5.0 star property
Art Deco hotel near Hyde Park

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Photo gallery for Sheraton Grand London Park Lane

Meeting facility
Exterior
View from property
Club Suite, 1 King Bed, Non Smoking
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Piccadilly, London, England, W1J 7BX
  • Hyde Park
    ‪6 min walk‬
  • Buckingham Palace
    ‪7 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Park View

32-inch plasma TV with digital channels, TV, pay movies

Grand Suite, 1 Bedroom, Park View

  • 72 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Park View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed, Park View

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Park View

Club Suite, 1 Bedroom, Non Smoking, Park View | Living room

Club Suite, 1 Bedroom, Non Smoking, Park View

  • 59 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit Piccadilly and Green Park, both within a 5-minute walk. Hyde Park and Buckingham Palace are also within half a mile (1 km).

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Buckingham Palace - 7 min walk - 0.7 km
  • Piccadilly Circus - 13 min walk - 1.2 km
  • Trafalgar Square - 19 min walk - 1.6 km
  • Big Ben - 5 min drive - 2.6 km

Getting around

  • Green Park Underground Station - 4 min walk
  • London Victoria Station - 17 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Coya London - ‬1 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬2 min walk
  • ‪Colony Club - ‬4 min walk
  • ‪Iran Restaurant - ‬4 min walk
  • ‪The Palm Court - ‬2 min walk

About this property

Sheraton Grand London Park Lane

Art Deco hotel near Hyde Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Sheraton Grand London Park Lane. For a fee, parking is available.

This Art Deco London hotel is smoke free.

  • 305 guestrooms or units
  • 8 levels
  • Built in 1920
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand London Park Lane offers 305 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Greek, Irish, Korean, Spanish, Turkish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with premium digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Self parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel London Park
Hotel London Park Lane
London Park Hotel
London Park Lane
London Park Lane Hotel
Park Lane Hotel London
Park Lane London
Park Lane Hotel
Sheraton Lane Hotel
Sheraton London Park Lane
Sheraton Lane
London Sheraton
Park Lane Sheraton
Sheraton London Park Lane Hotel England
Sheraton Hotel London
Sheraton London Park Lane
Sheraton Grand London Park Lane Hotel
Sheraton Grand London Park Lane London
Sheraton Grand London Park Lane Hotel London

Sheraton Grand London Park Lane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 476 reviews
Rating 8 - Good. 137 out of 476 reviews
Rating 6 - Okay. 50 out of 476 reviews
Rating 4 - Poor. 31 out of 476 reviews
Rating 2 - Terrible. 12 out of 476 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great stay, only one issue
Stayed 5 nights in Dec 2024

4/10 Poor

Marcel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Super noisy place
Super noisy room, stayed a week and there was construction going on in the rooms next door, super laud and the bathroom pipes in the room made noise as well! The room was close to the service elevator and the staff was constantly banging the door towards it and staff kept talking super laud in that area as well, we stayed in the hotel 3 times, but this was definitely the last time. I addressed the issues 2 times with the staff, but nobody seams to care or offer any help. This is not equal to a 5 star hotel at all anymore, really poorly handled. Bottom line if you want to enjoy your stay and sleep peaceful, stay away from this hotel!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel and great location
the place is beautiful, and a great location! the entire staff were exceptional! i would stay there again in a heartbeat! the only minor issue were the elevators, but that was exceptionally minor.
Stayed 4 nights in Oct 2024

8/10 Good

james, Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, room size was average to small. Very expensive for a 4 star hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2024

4/10 Poor

Surjit

Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing hotel, centrally located , loved it!
Stayed 1 night in Jun 2024

4/10 Poor

renee

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Broken telephone plus broken alarm clock ( went off every hour or 2 all night long
Stayed 2 nights in Aug 2024

10/10 Excellent

Perry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The Sheraton Grand is in an excellent location. The staff are very professional. Our room was spacious, well presented and clean. We chose the B&B option, the breakfast is very good but the breakfast room can be quite busy (as you'd expect on a Saturday morning). The lifts are a little annoying as they are scattered around the reception area and it is never clear which one will be the next to arrive. Our room looked over the alleyway between buildings and therefore the only view was of the AC ducting of the building opposite. I'm fairly sure I could hear mechanical noises coming from this alley for most of the night. The hotel adds a 5% service charge to the bill which appears to be coming more common. I'm not a fan but didn't argue this. We'd definitely stay here again but look to get a room in a different location.
Stayed 2 nights in Jul 2024

4/10 Poor

james

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A catalogue of poor service even before we arrived. Wrong rooms booked. Not connecting as promised. No rollaway bed. Room service didn’t turn up. TVs didn’t work. Keys didn’t work. Telephone didn’t work. Toilet was faulty. Reception ignored us when reporting issue with room. Maintenance came at midnight to fix fault. Just not what I expected from a five star hotel as a platinum member.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kimya K

Liked: Cleanliness
Stayed 5 nights in May 2024

6/10 Okay

Tatjana

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad Hotel review
Unfriendly, unprofessional staff. I was told that because I’m staying 7 nights , I got the room with no view and the last one from the elevator. They made me wait an hour before I got checked in .
Stayed 7 nights in May 2024

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful staff!
Stayed 3 nights in May 2024

6/10 Okay

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Frank

Travelled with family
The service and accommodation and facilities were very nice
Stayed 5 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good. I left valuables in the safe and they were quick to contact me so I could return.
Stayed 3 nights in Apr 2024

10/10 Excellent

manlead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Irene

Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Average and our top floor room was so drafty.
Stayed 1 night in Mar 2024

4/10 Poor

Max

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
London has many oustanding hotels. I stay at the Sheraton Grand Park Lane because of the people. The staff is exceptional, courteous, and very knowledgeable. I would recommend the hotel to both business travelers and vacationeers without hesitation.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff is exceptional.
Stayed 1 night in Feb 2024