Note fondée sur 106 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,2 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2024 sur Hotels
par un voyageur
Publié le 13 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Maria, Gestion de l’hôtel
Hi, Said! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria
par un voyageur
Publié le 28 août 2024 sur Expedia
Purtroppo la pulizia dell'hotel era scadente, cappelli e peli in bagno, sul pavimento, non sono mai venuti a pulire la stanza in 5 giorni.
Hotel senza reception quindi complicato lamentarsi con qualcuno.
Diciamo che utilizzato solo per dormire a 10 minuti circa a piedi dalla metro, è passabile....ma niente di più.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
Ci scusiamo per la spiacevole esperienza che hai avuto con noi, Roberto! Grazie per aver condiviso il feedback, stiamo cogliendo l'occasione per segnalare la questione al team competente. Ti assicuriamo che la tua prossima esperienza sarà memorabile. Cordiali saluti, Lisa
par un voyageur
AVOID AT ALL COSTS!
Publié le 11 août 2024 sur HotelsI only gave them 1 star because zero and negative 5 stars was not available! This was an absolutely horrifying experience! The property turned out to be an old house with individual rooms for rent, not a traditional hotel as we expected. We were placed in a basement room with no air conditioning, and it was unbearably hot. There was no one to greet us or help us check in nor did hotels.com send us a code to get in. A random person staying had to help us figure out how to get a hold of someone from the property. The entire place had a terrible odor, like unwashed armpits. We were so uncomfortable that we had to sleep sitting up because we felt unsafe, and our kids were in tears. Other guests expressed the same concerns. I feel misled by Hotels.com, as this was presented as a regular hotel. This place is not safe—avoid it at all costs! It was giving hotel Transylvania but worse!!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 4 août 2024 sur Expedia
Worst hotel I ever been in
par un voyageur
Publié le 2 août 2024 sur Expedia
Local staff were very hepful and responsive. Property is older however was clean.
Location is excellent! 3 tube stations within walking distance.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The hotel needs many updates. Outside and hallway lights did not work. The stairway carpeting needs to be replaced. The faucet in our room was not bolted down only cauked on. The toilet paper holder was broke. The wall fans do not work and the small desk fan they provided would not blow any air around. We could not get the hot water valve to work. One of our friends was eventually able to get it unstuck. The out door seating area in front had duct tape all around. No soap holder in the shower and no towel rack. They only provide 2 large towels and no face towels.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Hotels
I like this place. Simple and effective.
