Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Boisbriand
Publié le 14 mai 2024 sur Expedia
La proximité des services de transports.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Joao, Gestion de l’hôtel
Dear Eric,Thank you for your feedback and for choosing to stay at Stow-Away Waterloo. We're glad to hear that you found our hotel's proximity to transport services convenient for your stay. Your satisfaction is important to us, and we appreciate your positive review. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best regards,
par un voyageur
Trains trains trains…
Publié le 24 sept. 2023 sur HotelsLe studio container est assez bien agencé et confortable, tout était propre et on peut être très indépendant grâce aux codes. Malheureusement, impossible de dormir puisque l’hôtel est collé à la gare et que des trains passent tout le temps…
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Ivan G., Gestion de l’hôtel
Dear Nicolas,Thank you for taking the time to share your feedback. We're delighted to hear that you found our container studio well-designed and comfortable, and that everything was clean. We understand your concerns about the proximity to the train station and the noise from passing trains. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we'll strive to enhance your experience on your next visit.Best regards.
par un voyageur
Publié le 23 sept. 2023 sur Expedia
En général, très bien
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Ivan G., Gestion de l’hôtel
Dear Jonathan,Thank you for your feedback! We're delighted to hear that you had a great overall experience during your stay. We hope to welcome you back soon!
par un voyageur
Publié le 5 oct. 2022 sur Expedia
Chambre minuscule , salle de bain de 2m carré et l es tout donnant sur la machinerie ( meme hauteur) de l’hôtel entre mur : impression qu’il fait nuit H24…
Pour 600 euros la nuit ….
A part me quartier top…
Commentaires de Gestion de l’hôtel
31 oct. 2022 par MM, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 12 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2019 par Laura, Stow-Away Team, Gestion de l’hôtel
Thank you for rating us. Hopefully you will give us a chance to earn a highest rating, by staying with us again in the future.
par un voyageur
Publié le 7 janv. 2019 sur Expedia
Juste un probleme avec la lumiere de l'entrée qui restait allumée
par un voyageur
Publié le 14 nov. 2018 sur Hotels
Établissement original ( logement en container aménagé)
Idéalement situé dans le centre de Londres ( a deux pas du london eye)
L appartement offre un confort idéal. Tout est la pour passer un agréable séjour.
par un voyageur
Not the best
Publié le 23 sept. 2024 sur HotelsGiving 2 stars, 1 for location 1 for the comfort of the bed. The room had a very funky smell, as if there was water damage that was not properly treated, it smelled like mildew and the room itself just felt damp. Also, the AC didn’t work. We set it to 18°, after 24 hours the temperature of the room went up from 21° to 22°. There was also what appeared to be blood stains on the comforter. We contacted the property and they replaced the comforter but said the AC “was working”. We used the washer/dryer on the property and our clothes smelled and felt extremely dingy after. Not a great experience other than the location being great and the bed being comfortable.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jaroslaw, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're truly sorry to hear that your experience did not meet your expectations. We take issues like the odor, AC malfunction, and bedding cleanliness very seriously and appreciate you bringing them to our attention. I will ensure our team investigates and addresses these matters promptly to avoid similar issues in the future.We’re glad to hear that you found the location convenient and the bed comfortable, but we certainly want all aspects of your stay to be enjoyable. Your experience with the washer/dryer will also be reviewed to improve our facilities.Please feel free to contact us directly if you'd like to discuss this further, and we hope you'll consider giving us another chance in the future.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Decent location. A bit shabby inside. Cupboards falling off. No glasses
Poor check in. Did not receive any check in information. Had to e mail and try by App many many times until around 5 pm
Eventually got check in information on App and SMS. But not on e mail as they said they had sent
Very frustrating as I was tired and wanted to check
In.
Got a later check out by an hour eventually
Which was kind of them but again. Communication super slow
Feels a bit isolated inside as no reception and quite dark
Great location and reasonably priced though
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Jaroslaw, Gestion de l’hôtel
Hi Mark,Thank you for your feedback. We’re glad you found the location great and reasonably priced. However, we’re sorry to hear about the issues you encountered with the condition of the room, the check-in process, and communication.We apologize for the inconvenience and frustration you experienced. Your comments are valuable, and we will work to address the maintenance issues and improve our check-in procedures.Thank you for bringing these matters to our attention, and we hope to provide a better experience on your next visit.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Annette, Gestion de l’hôtel
Dear Jonny,Thank you so much for giving us a perfect 08/10 score! We are absolutely delighted to hear that you enjoyed your stay with us at Lincoln Suites.Your feedback means a lot to our team, and we hope to welcome you back again soon!Best regards,Annette
