Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Joli hotel mais chambre minuscule !
Publié le 12 juill. 2024 sur HotelsHotel tres mignon, charmante maison llondonienne,mais je n'ai jamais eu une chambre aussi petite! Meme pas possible d'ouvrir la valise par terre ! Donc eviter la chambre 5 !
par un voyageur
Publié le 27 avr. 2024 sur Expedia
A lot of noise in the corridors, and doors slam if you don't hold them, which makes even more noise. The room was small but functional. Fair enough for a short stay, but nothing more. Also, there's no elevator and there are three floors.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Aaron, Gestion de l’hôtel
Hi Dominique,Thank you taking the time to feed back to us. We are sorry you stay wasn't as perfect as we would have liked it to and apologise for the noise you may have experienced from other guests in house.regards, Aaron
par un voyageur
Super moment
Publié le 16 févr. 2024 sur HotelsSéjour vraiment appréciable au the Abbey nothing hill, un service irréprochable de qualité, très gentil à l’accueil et très serviable je recommande vivement.
Hâte de revenir dans cette hôtel
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Aaron, Gestion de l’hôtel
Hi Pierre,Thank you so much for taking the time to feed back to us on your stay. We are thrilled to hear to you had such a great stay with us. We really appreciate your comments on the service and our staff at The Abbey and we also cannot wait welcome you back :)Regards, Aaron
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Jermaine, Gestion de l’hôtel
Thank you for your review Salome. We hope you’ll return, soon and look forward to hosting you again soon!
par un voyageur
Publié le 19 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Morag Macpherson, General Manager, Gestion de l’hôtel
Dear Delphine,Thank you for taking the time to share your rating with us. We are very pleased that you and your friends enjoyed your stay at The Abbey and we hope that you had a wonderful time in one of London's most iconic locations - Notting Hill. We look forward to welcoming you again in the near future and would be most grateful if you would recommend us to your loved ones.Yours sincerely,Morag Macpherson, General Manager
par un voyageur de NOGENT SUR MARNE
Publié le 5 oct. 2023 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Morag Macpherson, General Manager, Gestion de l’hôtel
Dear Alain, Thank you for choosing The Abbey and for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful staff, their service and the cleanliness of our premises met your expectations and we hope that you thoroughly appreciated our wonderful location in the heart of London.It would give us great pleasure to welcome you back and we would be very grateful if you would recommend us to your family and friends.Yours sincerely,Morag Macpherson, General Manager
par un voyageur
Publié le 25 sept. 2023 sur Expedia
L'hotel etait super, le personnel etait top. J'ai bien ete acceuillis, la femme de l'acceuil etait souriante. Les seules point negatif sont l'insonorisation et la lumiere dans les couloirs qui ne s'éteignent pas.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Morag Macpherson, General Manager, Gestion de l’hôtel
Dear Anais,Thank you for taking the time to share your feedback with us. We are delighted that you chose The Abbey for your accommodation in the heart of London's famous Notting Hill.We are pleased to hear that our friendly and welcoming staff made your stay enjoyable. However, we understand that you were disappointed with some aspects of your stay and we apologise for any inconvenience this may have caused you.We would be delighted to welcome you back in the near future and in the meantime please do not hesitate to recommend us to your family and friends.Yours sincerely,Morag Macpherson, General Manager
par un voyageur
Charming hotel in an excellent location!
Publié le 21 août 2023 sur HotelsThe Abbey is a very good hotel! Its location is ideal, with an underground station and bus stop just a few steps away, in a street that is both peaceful and charming. The staff are very welcoming. The room we stayed in for two people was spacious, with extremely comfortable beds and a well-stocked tea/coffee tray! It is rare to find a bathtub in a standard room, which was an added bonus.
The only negative point was the noise. Our room, located on the ground floor, was sometimes disturbed by the noise of other travellers returning late at night or leaving early in the morning. We could even hear conversations between travellers and reception.
To sum up, this is a pleasant hotel for a few days' stay!
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Morag Macpherson, General Manager, Gestion de l’hôtel
Dear Marion,Thank you for choosing The Abbey as your accommodation of choice and for taking the time to share your wonderful feedback with us and fellow travellers. We are delighted to know that our peaceful yet central location in Pembridge Garden provided you with an ideal base from which to explore the vibrant city of London and that our friendly and welcoming staff, the spacious and beautifully furnished rooms and the complimentary amenities on offer made your visit such a memorable experience. However, we sincerely apologise for any inconvenience caused by the noise issues you encountered during your stay. We understand how important a peaceful environment is for our guests, and we will take this feedback into consideration as we strive for continuous improvement.It would be our greatest pleasure to welcome you back in the very near future and we would be grateful if you recommend us to your family and friends.Yours sincerely,Morag Macpherson, General Manager
par un voyageur
Publié le 10 août 2023 sur Expedia
La situation géographique est parfaite! L'endroit est très confortable et plein de charme. J'ai fait la suggestion à l'hôtel d'ajouter un mini frigo dans la chambre. C'est toujours pratique pour les séjours de longue durée surtout que l'hôtel n'offre ni rafraîchissement ni glace.
Commentaires de Gestion de l’hôtel
11 août 2023 par Morag, Gestion de l’hôtel
Dear Julie, How wonderful of you to award the Abbey Notting Hill with this five star rating. We are delighted that you liked your accommodation and our city centre location, right next to Notting Hill Station. We shall certainly take on board your comments regarding a fridge in the room. It was our pleasure hosting you and we hope to welcome you back again soon. Warm regards, Morag Macpherson, General Manager
par un voyageur
Publié le 17 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2023 par The Abbey, Gestion de l’hôtel
Thanks so much for the great score Philippe, we hope we can welcome you back again soon.
