Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Agréable
Publié le 25 oct. 2023 sur HotelsCommentaires de Gestion de l’hôtel
26 oct. 2023 par Guest Relations, Gestion de l’hôtel
Dear Casanawo, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.
par un voyageur
Publié le 23 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2023 par Guest Relations, Gestion de l’hôtel
Dear Guest,Many thanks for your rating. We are pleased to note that overall, you enjoyed your stay. We look forward to the opportunity of extending you a warm welcome back soon. Regards, Guest Relations Manager
par un voyageur
Publié le 25 août 2022 sur Hotels
fuite de la climatisation dans la nuit
Commentaires de Gestion de l’hôtel
25 août 2022 par Guest Relations, Gestion de l’hôtel
Dear Florian,Thank you for your review. We are very much passionate about the Customer Service and quality that we try to provide, however, we clearly failed to meet your expectations on this occasion. I will highlight your comment for immediate review and action with the maintenance team. Please accept our sincere apologies for the inconvenience caused. I do hope that you will consider affording us the opportunity to extend you a warm welcome in the future, as we would be delighted to demonstrate our levels of quality and service that are normally associated with the Bromley Court Hotel. Kind regards, Guest Relations Manager.
par un voyageur
Publié le 24 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2022 par Guest Relations, Gestion de l’hôtel
Dear Florian,Thank you for your review. We are very much passionate about the Customer Service and quality that we try to provide, however, we clearly failed to meet your expectations on this occasion. I will highlight all of your comments for immediate review and action with the management team. Please accept our sincere apologies for the inconvenience caused. I do hope that you will consider affording us the opportunity to extend you a warm welcome in the future, as we would be delighted to demonstrate our levels of quality and service that are normally associated with the Bromley Court Hotel. Kind regards, Guest Relations Manager.
par un voyageur
Publié le 4 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2022 par Anna, Gestion de l’hôtel
Many thanks for your rating Jean-Pierre!
We are looking forward to seeing you again.
Kind regards & Stay Safe,
Anna
Front Office Manager
par un voyageur
Publié le 21 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 janv. 2019 par Anna , Gestion de l’hôtel
Thank you so much for your fantastic rating Christopher!
We look forward to welcoming you back soon.
Kind Regards,
Anna
Front Office Manager
par un voyageur
Charming South East London
Publié le 13 nov. 2018 sur HotelsBien situé dans la banlieue de Londres, calme. Style agréable et très British.
Commentaires de Gestion de l’hôtel
16 nov. 2018 par Anna , Gestion de l’hôtel
Merci beaucoup pour votre examen Loc.
Nous nous réjouissons de vous nseeing dans un avenir proche.
Cordialement,
Anna
Front Office Manager
par Sandrine
Publié le 9 sept. 2017 sur Hotels
par un voyageur
Publié le 28 août 2024 sur Hotels
I enjoyed my stay for one night, I found the secure door before my room door a pain to get through whilst pulling my case and holding other bits (room 118)
Commentaires de Gestion de l’hôtel
28 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Andrew, Thank you for taking the time from your day to share feedback with us on your recent stay here at The Bromley Court Hotel. I am pleased to read that you had an enjoyable stay. We look forward to welcoming you back to the hotel again soon. Kind regards, Guest Relations Manager
par un voyageur
Bromley court hotel
Publié le 27 août 2024 sur HotelsThe hotel was over priced and the furnishings were dated. Bedding not particularly comfortable. The hall ways were narrow, the lift wasn’t working and the food not the best in the restaurant. The room was very small and bathroom excessively hot.
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Julian, Thank you for taking the time from your day to share feedback with us on your recent stay here at The Bromley Court Hotel. I am pleased to read that overall, you had an enjoyable stay. We look forward to welcoming you back to the hotel again soon. Kind regards, Guest Relations Manager
