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The Clermont London, Victoria

4.0 star property
Victorian hotel near Buckingham Palace

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Photo gallery for The Clermont London, Victoria

3 bars/lounges
Meeting facility
Interior
3 bars/lounges
3 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
101 Buckingham Palace Road, London, England, SW1W 0SJ
  • Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪4 min drive‬

Room options

View all photos for Signature Suite

Signature Suite

Signature Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, free minibar, in-room safe, desk

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room

Premium bedding, free minibar, in-room safe, desk

Classic Family Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

London

Heart of London.Within a 10-minute walk of this London City Centre hotel, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 2 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Hyde Park - 13 min walk - 1.2 km
  • Big Ben - 4 min drive - 2.6 km
  • Piccadilly Circus - 5 min drive - 2.8 km

Getting around

  • London (ZEP-Victoria Train Station) - 2 min walk
  • Victoria Underground Station - 2 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Bleecker Burger - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Market Hall Victoria - ‬2 min walk
  • ‪The Clermont Hotel, Victoria - ‬1 min walk
  • ‪Wetherspoons - ‬2 min walk

About this property

The Clermont London, Victoria

Victorian hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Clermont London, Victoria.

This Victorian London hotel is smoke free.

  • 348 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1862
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • No smoking on site
The Clermont London, Victoria offers 348 air-conditioned accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Languages

Bulgarian, English, French, Hindi, Hungarian, Italian, Lithuanian, Romanian, Russian, Spanish, Ukrainian

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 restaurants
  • 3 bars/lounges

Things to do

  • Gym
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 49-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 per person
  • Nearby parking fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grosvenor Hotel
Grosvenor Hotel London
Grosvenor London
The Grosvenor Hotel London, England
The Grosvenor, London Hotel London
Thistle Victoria
Grosvenor
The Grosvenor Hotel
Amba Hotel Grosvenor
The Clermont London Victoria
The Clermont London, Victoria Hotel
The Clermont London, Victoria London
The Clermont London, Victoria Hotel London

The Clermont London, Victoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1504 out of 2076 reviews
Rating 8 - Good. 376 out of 2076 reviews
Rating 6 - Okay. 117 out of 2076 reviews
Rating 4 - Poor. 47 out of 2076 reviews
Rating 2 - Terrible. 32 out of 2076 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICK, scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Bbbbb
Stayed 3 nights in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay and location was perfect. Staffs were really nice and helpful-- Rooms were really clean and nice. Only issue is the breakfast was the same daily.
Stayed 6 nights in Dec 2024

2/10 Terrible

William

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Deonna

Not worth the price if you are looking for service
We were disappointed in our stay for the price we paid. Service was not great, we were told the mini fridge was complementary but we were missing the complementary items. Aside from the room being very small and tight quarters, the phone in the room was also not working so we couldn’t call the front desk or room service during the stay. Overall, disappointed in the lack of hospitality. The hotel restaurant also was a let down when it came to good service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PEOPLE! The Staff was efficient, knowledgeable, personable, professional and it was apparent that all employees we spoke with and dealt with Front Desk, Dining Room, Room Service, Housekeeping, Maintenance, Management - that everyone enjoyed their job. Location was Great and having direct access to Victoria Station was a Huge Bonus. We will be back and definitely be recommending to others.
Stayed 8 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Superb historic hotel. Great location. Excellent bar and tea room. Kind staff. Two quibbles: the breakfast is over-priced, average quality and extremely crowded. One of the two lifts were broken for the entire week which meant long waits. Not acceptable in a hotel of this standard.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was....ok, beautiful when we walked in- a really stunning building but the rooms were nothing special, the same as a modern hotel- pillows and bedding were worn. We were very glad we got an expedia discount and didnt pay full price because I wouldnt have thought it was worth it. We only needed the hotel for a few days before heading to my family's so it wasnt a huge or special trip so we didnt care it was an average stay. Front desk staff were hit and miss, horrific attitude when we landed-the guy was more interested in embarrassingly flirting with the concierge instead of attending to guests, just something we noticed sitting for 3hrs in the lobby. Valets and doormen were wonderful and proximity to Victoria was perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. It’s located right next to Victoria Station. I highly recommend it!
Stayed 6 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Lila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fengnan

Stayed 3 nights in Dec 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Rude!
Disappointed. We will never stay again. My wife was ill and had to see a doctor at noon. But we we were denied late check out at 10pm and were told that every hour after 12pm would cost us GBP 30. The delivery was stern and patronising- flat out rude!
Stayed 1 night in Dec 2024

8/10 Good

Selda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but small rooms, new and fresh bathroom. I had a single city view room which was great, nothing to complain about. Location is extremely central, with most top tourist attractions within walking distance from the hotel. Good value if you want prime central London location. The hotel is in the immediate proximity of Victoria Bus & National Rail terminal, but room was still very quiet and it was in no way a nuisance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were superb and cannot be faulted in all areas of the Hotel. We can't wait to return. They really know how to look after guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gus

Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tammy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff ever
Stayed 2 nights in Dec 2024

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in town…
Staff helpful and friendly. Bars and restaurants good. Very central location, great for transport options to all over London. Only steps in and out of the hotel, no ramps and more stairs to some of the rooms. Room small but adequate, clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Stayed 3 nights in Nov 2024

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024