Note fondée sur 283 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2023 sur Expedia
Parfait!
Commentaires de Gestion de l’hôtel
9 août 2023 par The Hayden Team, Gestion de l’hôtel
Dear Jessica, Thank you very much for your review, and thank you for staying with us.Warm Regards,
par un voyageur
Publié le 22 avr. 2023 sur Expedia
Bien situé. Chambre spacieuse et agréable . Aucune nuisance sonore malgré la présence du pub au rez-de-chaussée ( où l’on mange très bien d’ailleurs).
Commentaires de Gestion de l’hôtel
23 avr. 2023 par Orsi, Gestion de l’hôtel
Dear Jordane, Thank you for your kind review and thank you for staying with us.Warm Regards,
par un voyageur
Superbe séjour !
Publié le 30 nov. 2019 sur HotelsHotel cosy et bien placé à Londres.
Chambres spacieuses et très confortables pour un prix raisonnable.
Toutes les commodités en chambre : salle de bain spacieuse avec baignoire (peignoir, et amenities), bureau, canapé, télévision avec Netflix.
Mini bar offert (café, thé, lait, eau plate, chips, biscuits et barre de céréales).
Personnel très accueillant et disponible.
Un point négatif sur le check in qui doit se faire aux horaires d’ouverture du pub attenant (10h-23h).
Commentaires de Gestion de l’hôtel
30 nov. 2019 par The Hayden Team , Gestion de l’hôtel
Dear Lisa,
It was lovely to meet you. Many thanks for your great review. We really appreciate it!
Just to clarify, the check ins are from 3:00 pm. However, we are always here from 8:00 am in case our guests wish to come over and leave their luggage with us before checking in and we also have a night porter service when the restaurant is closed :)
Hope this helps for the future.
We look forward to seeing you again very soon!
Have a great day,
par un voyageur
Publié le 23 sept. 2019 sur Expedia
Tout m'a plu.
Le style, le service, l'amabilité du personnel. On se sent chez soi surtout avec le Pub en dessous
Je recommande cet hotel
Commentaires de Gestion de l’hôtel
24 sept. 2019 par The Hayden Team , Gestion de l’hôtel
Dear guest,
Thank you so much for taking the time to review us. We really appreciate it.
We are looking forward for your next visit!
Best regards,
par un voyageur
Really comfortable stay
Publié le 26 sept. 2024 sur HotelsTerrific job with checking in.. had really rough travel day and these folks eased our stress. Dwight the GM actually lugged our suitcases up 3 flights for us.. totally unexpected and very appreciated. The room is a decent size and everything was clean and in place. Bed was really good. Loved the dimmers on the lights.. and the huge chandelier delivers tons of light. Room was relatively sound proof, another huge plus. Water was hot and pressure strong. The restaurant was a nice plus and gave us an easy first night. Portions ample, tasty, reasonably priced. Everyone was VERY nice, helpful, professional. In short, it met the lofty ratings we saw before booking.
Negatives? If departing around 8 as we had to do, you’ll be handling your luggage and it needs to go to the basement, then up a flight to the street. Not sure if there’s an arrangement you can make to solve that problem, but i never asked.. so no idea. After 9 am, you’ll have help.
I’d score it a 9.3… great value, highly recommend. Would stay there again!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
This place was fabulous! Such a nice part of town and their food and service was fabulous.
If you like a nice beer as you wind down, they will deliver it to your room. Nathan and George were such wonderful hosts! Nathan makes you feel as if you were at home!
You won't be disappointed staying here.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par George (Assistant Manager), Gestion de l’hôtel
Hello Rosemary,Thank you for your lovely review. We are so pleased you enjoyed your stay with us!Kindest regards,The Hayden Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The service here was very good but the room was dirty. There was old trash and ear plugs under the bed and bottles of KY in the desk drawer which is not exactly what you want to see in your hotel room.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par George (Assistant Manager), Gestion de l’hôtel
Hello Alex,Thank you for your feedback and bringing this to our attention. As you can see from our reviews, this is a very rare occurrence that we shall look in to, and endeavour to make sure our rooms are always immaculate for all of our guests stay.Yours sincerely,The Hayden Team
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2024 par George (Assistant Manager), Gestion de l’hôtel
Hello Michael,Thank you very much for your kind review. We're pleased you enjoyed your stay with us!Best wishes,The Hayden Team.
par un voyageur de Davenport
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2024 par George (Assistant Manager), Gestion de l’hôtel
Hello Becky,Thank you very much for your kind review. We're pleased you enjoyed your stay with us!Best wishes,The Hayden Team.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great food and service at the pub. Room was quiet, clean, and comfortable. We appreciated the snacks and drinks everyday.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par George (Assistant Manager), Gestion de l’hôtel
Hello Jeffrey,Thank you very much for your kind review. We're pleased you enjoyed your stay with us!Best wishes,The Hayden Team.
