Note fondée sur 675 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Guest Relations, Gestion de l’hôtel
Thanks you for your 10/10 rating of your recent stay with us. I am pleased you had such a good stay.
par un voyageur
Publié le 4 nov. 2019 sur Expedia
Terrific place to stay, on the Thames, free access to health club and pool
Commentaires de Gestion de l’hôtel
4 nov. 2019 par Guest Relations, Gestion de l’hôtel
Thank you for your reveiw and excellent rating for your stay with The Lensbury. We really appreciate your feedback.
Best wishes
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Saran, Thank you for your kind review. We appreciate the opportunity to serve you and look forward to welcoming you back.Sincerely,The Lensbury London's Riverside Resort
par un voyageur de Schweinfurt
Publié le 26 sept. 2024 sur Expedia
Problems with internet at arrival. But very nice and bright room.
Staff never answered my mails!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Sonja, We sincerely apologize for the delay in responding to your emails. We understand the importance of prompt communication, and we're taking steps to improve our response times. In the meantime, please don't hesitate to reach out again with any questions or enquiries. We're happy to help! You can reach our friendly reception team directly at hotel.reception@lensbury.comSincerely,The Lensbury London's Riverside Resort
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Victoria, Thank you for your kind review. We appreciate the opportunity to serve you and look forward to welcoming you back.Sincerely,The Lensbury London's Riverside Resort
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Loved the pool, breakfast and staff. Dislikes the room size and a bit dated. Also very warm even with the AC on.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Martin, Thank you for your feedback. Sincerely. The Lensbury London's Riverside Resort
par un voyageur
Lensbury
Publié le 21 sept. 2024 sur HotelsHotel is situated within beautiful surroundings and has some excellent facilities. However, the room that we had was very dates and even the sliding doors on the shower were broken, meaning that we had to hold them up to have a shower. This was awkward and they kept falling back on to my partner whilst she was showering.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Carl,Thank you for taking the time to share your feedback about your recent stay at The Lensbury. We sincerely appreciate your honest opinion, as it helps us identify areas where we can improve our services.Please be assured that we are taking your comments very seriously. Sincerely, Juan Pablo Morales Front Office Manager The Lensbury London's Riverside Resort
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Christopher,Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon.Sincerely, Juan Pablo MoralesFront Office ManagerThe Lensbury London's Riverside Resort
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The Hotel was as expected but the room
Sub Premier Inn . Bed was fine television very small bathroom door did not lock shower tray very slippery and no instructions as to how the shower worked. Couldn’t plug my own hairdryer into the sockets at the dressing table all rescued by a marvellous breakfast no doubt we will come again
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Sarah,Thank you for your kind review. We appreciate the opportunity to serve you and look forward to welcoming you back.Sincerely,Juan Pablo MoralesFront Office ManagerThe Lensbury London's Riverside Resort
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Juan Pablo , Gestion de l’hôtel
Dear Guest, Thank you for your kind review. Sincerely,Juan Pablo MoralesFront Office ManagerThe Lensbury London's Riverside Resort
