Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Ilona, Gestion de l’hôtel
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience at our property. It’s guests like you that make hosting such a joy. We look forward to the opportunity of welcoming you again in the future. Safe travels until then!
par un voyageur
Publié le 22 mai 2024 sur Expedia
Il faisait très chaud dans la chambre.Sinon très agréable. Emplacement impeccable .
Commentaires de Gestion de l’hôtel
25 mai 2024 par Ilona, Gestion de l’hôtel
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience at our property. We take all guest feedback to heart and will ensure that all the areas of improvement you've mentioned are addressed and the temperature in the room is comfortable for our guests. We look forward to the opportunity of welcoming you again in the future. Safe travels until then!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The room was like a furnace and very very small. The management were not helpful solving the problem. We had a fan going and the windows wide open but couldn’t sleep. I would suggest making sure your booking isn’t on the the top floor. The rest of the complex seemed to be at normal temperatures.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Maryna, Gestion de l’hôtel
Thank you, Karen, for your feedback. We’re sorry to hear that the temperature in your room affected your comfort during your stay. While we do provide fans in all apartments, we understand that being on the top floor can make a difference in warmer weather. Your comments are appreciated, and we will take them into consideration for improving guest experience. Should you choose to stay with us again, we’d be happy to assist in selecting a more suitable apartment.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The apartment was the best place to stay for a first time in London. Located in a great area for travel, staying in, and exploring it was well worth it. Loved this place and would stay again.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Maryna, Gestion de l’hôtel
Thank you, Anthony, for your fantastic feedback! We're thrilled that our apartment made your first stay in London such a great experience. It's wonderful to hear you loved the location and found it ideal for exploring. We look forward to welcoming you back on your next visit!
par un voyageur
Up up up but good
Publié le 2 oct. 2024 sur HotelsGreat location, easy access but stairs should be made more obvious in booking. Really tricky even for mobile people
Wind was howling so next doors furniture moved around all night. But overall it’s a quiet location and very clean
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Maryna, Gestion de l’hôtel
Thank you, Rachel, for your feedback. We’re delighted you enjoyed the great location and ease of access. We appreciate your comment about the stairs, and we’ll make sure this is highlighted more clearly for future bookings. While it’s great to hear that you found the area quiet and clean, we're sorry the outdoor noise affected your rest. We hope to welcome you back for an even smoother stay next time.
par un voyageur
Average stay but smelly
Publié le 24 sept. 2024 sur HotelsLovely building, in a great location. Needs a lick of paint. A terrible smell coming from the bathroom and they knew it as fan left on.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Maryna, Gestion de l’hôtel
Thank you, Justin, for your review. We're pleased to hear you enjoyed the building and its fantastic location. Your comment about the bathroom issue is helpful, and we’ll make sure our team looks into it promptly. We're always working to keep the property in top shape, and we appreciate your suggestion about a refresh. We hope to welcome you back for an improved experience soon.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Apart muy lindo ubicado en la esquina de portobello road justo a 1 calle del mercado, nos gustó mucho el barrio
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Maryna, Gestion de l’hôtel
Dear Franco, we are so happy that you enjoyed the location of our apartment and your stay. We are looking forward welcoming you back.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Maryna, Gestion de l’hôtel
Dear Anonymous, Thank you for your review, we hope to welcome you again in the future.
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Maryna, Gestion de l’hôtel
Dear Gail,We’re thrilled to hear that you enjoyed your stay! We look forward to welcome you again in the future. Safe travels until then!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Maryna, Gestion de l’hôtel
Dear Yuka, Thank you so much for your high rating! We are looking forward to the opportunity of welcoming you again in the future.