Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mai 2024 sur Expedia
Excellent séjour.
Commentaires de Gestion de l’hôtel
30 mai 2024 par Daniel - Assistant Reception Manager, Gestion de l’hôtel
Dear Marc-Andre,Thank you so much for your fantastic 5 star review! We're thrilled to hear that you loved your stay with us. Providing outstanding service is a top priority for us, and it's wonderful to know our efforts made your experience enjoyable. We look forward to welcoming you back soon!Kind Regards,Daniel - Assistant Reception Manager
par un voyageur
Publié le 8 mai 2024 sur Expedia
Comfortable room, great amenities and perfect staff
Commentaires de Gestion de l’hôtel
8 mai 2024 par Yash, Gestion de l’hôtel
Dear Bruno,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington hotel.I am happy to see that you had a lovely stay with us and enjoyed out heartfelt hospitality.We strive to provide the best possible experience for our guests, and seeing that we have achieved this for you is our greatest motivation.Our quiet residential location, just a 5 minute walk from Earl's Court station, has so much to offer our residents. Museums, palaces and parks, Kensington is truly one of London’s treasures, With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. Wishing you a wonderful evening!Best Regards,Yash - Duty Manager
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Thank you !
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Yash, Gestion de l’hôtel
Dear Julie,Thank you for taking the time to share with us your feedback, and thank you for choosing to stay with us at The Resident Kensington hotel.I am happy to see that you overall enjoyed your stay and appreciated our heartfelt hospitality.We strive to provide the best possible experience for our guests and we greatly appreciate your feedback. Team is always open to hearing any suggestions and recommendations you might have.I hope you enjoyed our quiet residential location as well, just 5 minutes away from Earl's Court station and all it offers to our residents. Museums, palaces and parks, Kensington is truly one of London’s treasures, With an abundance of incredible little eateries, secret bars, and pub gardens, there is something for every taste. We hope to welcome you back on your next trip to London and if you need any information or assistance, our team is here for you at all times.Have a lovely evening!Best Regards,Yash - Duty Manager
par un voyageur
Publié le 20 mars 2024 sur Expedia
À refaire
Commentaires de Gestion de l’hôtel
25 mars 2024 par Norberto, Gestion de l’hôtel
Dear Jacques,I hope you doing well!Thank you for have chosen to stay at The Resident Kensington hotel.I'm pleased to know that you would like to visit our hotel back in the future. Thank you for your positive review.I wish you have a nice day.Warm regards,NorbertoNight manager
par un voyageur
Séjour 5 jours
Publié le 13 mars 2024 sur HotelsHôtel super bien situé, personnel charmant ! Super chambre par rapport à tout ce que qu'on peut entendre sur l'Angleterre.
Seul bémol : pas de petit déjeuner/cuisine. Le petit déjeuner qu'ils peuvent faire venir est beaucoup trop cher alors que le restaurant le faisant est à moins de 3 min à pieds avec possibilité de manger sur place ... (C'est d'ailleurs une excellente adresse pour brunch ;))
Commentaires de Gestion de l’hôtel
17 mars 2024 par Gurpreet - Duty Manager , Gestion de l’hôtel
Dear Deborah,Thank you for choosing to stay at The Resident Kensington.We are so pleased to hear that you had a lovely time speaking to our reception team, we hope to found our team members to be helpful during your stay with us. Its lovely to hear that you enjoyed your room and especially the Kensington location. Thank you for also letting us know that you found the breakfast option to be a little bit expensive, as we do not have a kitchen in the hotel we work with a local café to provide breakfast for our guests. Guest can receive a discount if they show their key card at the café ! We hope you found some great breakfast locations close by The Resident.The team are grateful for you taking the time to leave us your feedback and rating and we hope to welcome you back some time in the future.
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Gurpreet - Duty Manager, Gestion de l’hôtel
Dear Gaelle, Thank you for taking the time to rate your stay with us. We are pleased to see that you had an overall great stay with us. We welcome all feedback from guest, Please let us know if there were any improvements to be made, our reception team are available 24/7. We hope to have the chance to welcome you back some time in the future.
par un voyageur
Publié le 11 sept. 2023 sur Expedia
Perfect stay. Clean, close to the Tube and still in « central London » so only 20 mins to get everywhere we wanted to visit. Would absolutely book again if I’m ever going back to London !
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Abdul Haq - Night Duty Manager, Gestion de l’hôtel
Dear Vicky,Thank you for leaving a 5/5 rating review. We are happy to hear that you had a lovely stay with us and enjoyed our services. Also we are glad that you enjoyed the location of the hotel, being close to earls court station and with easy access to all parts of city. Thank you again for taking the time to leave us a review of your stay with us and we hope to see you again some time in the future.
par un voyageur
Publié le 24 mai 2023 sur Expedia
Chambre trop petite pour deux personnes mais le reste top
Commentaires de Gestion de l’hôtel
24 mai 2023 par Daniel - Duty Manager, Gestion de l’hôtel
Dear Soukayna,Thank you for taking the time to write a review.We understand that some of our room categories may be less spacious for guests. We strongly recommend King/Superior/Deluxe rooms for more space. Should you require assistance before making another reservation please do not hesitate to contact our team for the best advices, more information about room types. We hope to be able to welcome you back very soon!Kind Regards,Daniel - Duty Manager
par un voyageur
Publié le 2 nov. 2022 sur Expedia
Déception par rapport à la chambre et le personnel
Commentaires de Gestion de l’hôtel
3 nov. 2022 par EJ, Gestion de l’hôtel
Dear Eve,Thank you for the feedback following your stay.I am glad to see that you overall enjoyed your stay. It was a pleasure to host you on this occasion. A big well done the whole team!We hope to see you again!Kind regards,Edgardo CruzReception Manager
par un voyageur
Publié le 14 oct. 2022 sur Expedia
Top
Commentaires de Gestion de l’hôtel
14 oct. 2022 par The Resident Kensington Team, Gestion de l’hôtel
Dear Soukayna, Thank you for your reviewWe look forward to welcoming for another memorable stayKind regards
