Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Laval
Publié le 4 juill. 2024 sur Expedia
Our stay was perfect. The room was as described and comfortable, I would definitely come back.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par KC, Gestion de l’hôtel
Dear Elizabeth,Thank you for your lovely reveiw, we are pleased your stay was perfect and your room as comfortable, we appreciate all feedback and look forward to welcoming you back in the future.Kind RegardsReception Team
par un voyageur
Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2024 par KC, Gestion de l’hôtel
Dear Guillaume,Thank you for your review, 10/10 great score, we appreciate all feedback. We look forward welcoming you back in the future.Kind RegardsReception Team
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Charmant hôtel proche de Big Ben, Westminster Abbey et Buckingham Palace. La décoration est atypique, et la propreté est irréprochable. Le plus : le calme de l’hôtel, pour un repos bien mérité après de longues balades dans Londres !
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Fabio, Gestion de l’hôtel
Dear Julie, Dear Lorraine, It looks like you had a great stay, thank you for your wonderful review, we are pleased you were happy with our location, we value your feedback and can see you really enjoy the city We look to welcoming you back in the future. Kind Regards Reception Team
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Wonderfull staff at this hotel. Very helpful and friendly. Whatever we wanted extra was done immediately without delays and with a smile which we very much appreciated. The rooms were confortable and clean. Quiet at night, amazed because we were in the center of London. Close to the subways, Hope in Hope out, restaurant and major attractions. Very nice area. Would go back in a heart beat!
Commentaires de Gestion de l’hôtel
16 oct. 2023 par Fabio, Gestion de l’hôtel
Dear Manon, Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience during your stay at our hotel. It's great to know that our staff's helpful and friendly service made your stay enjoyable. We're pleased that you found the rooms comfortable and clean, and that you were pleasantly surprised by the quiet atmosphere at night despite being in the center of London.We're glad to hear that our location near subways, restaurants, and major attractions suited your needs. We appreciate your kind words, and we'd be thrilled to welcome you back in a heartbeat! If there's anything specific you'd like during your next stay, please feel free to let us know. Safe travels, and we look forward to hosting you again in the future!Kind regards,
par un voyageur
Publié le 20 août 2023 sur Expedia
Hôtel très bien situé. Récemment rénové tout en conservant un style so British
Commentaires de Gestion de l’hôtel
20 août 2023 par Saib, Gestion de l’hôtel
Thank You for Your Kind Words!Dear PascalWe hope this message finds you well. We were absolutely delighted to read your recent review of your stay at our hotel. Your kind words and positive feedback have truly brightened our day!We're thrilled to know that your experience with us was memorable and enjoyable. It warms our hearts to hear that you found our accommodations comfortable and our services up to your expectations. Our team takes great pride in ensuring that each guest feels welcome and well taken care of, and your feedback is a testament to their hard work and dedication.We're particularly pleased that you highlighted our attentive staff, delicious dining options, and the overall ambiance of the hotel. Your appreciation for the little details we put into creating a memorable experience for our guests means a lot to us.Your feedback serves as a wonderful motivation for us to continuously improve and provide exceptional service to all our guests. Should your travels bring you back to this area, we would be absolutely thrilled to welcome you back for another fantastic stay.Once again, thank you for taking the time to share your thoughts with us. We greatly value your patronage and look forward to the opportunity of serving you again in the future.Warm regards,Saib Reception
par un voyageur
Très bon hôtel. Personnel très agréable.
Publié le 21 juin 2023 sur HotelsCommentaires de Gestion de l’hôtel
22 juin 2023 par Fabio, Gestion de l’hôtel
Dear Benjamin, Thank you so much for taking the time to rate us a perfect 10 out of 10! We are absolutely thrilled to hear that you had such a fantastic experience with us. Your kind words and positive feedback mean the world to us.It's our utmost priority to ensure that every guest has an exceptional stay, and we are delighted to know that we were able to meet and exceed your expectations. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that you felt this during your time with us.Your review serves as a great motivation for our team, as we continuously work hard to provide the highest level of service and hospitality. We will make sure to pass on your appreciation to all our staff members who contributed to making your stay memorable.Once again, we can't thank you enough for your glowing review and for choosing us as your preferred destination. We would be honored to welcome you back in the future and provide you with another outstanding experience.Kind regards,
par un voyageur
Publié le 8 mai 2023 sur Expedia
Très bel hôtel fraîchement renové. Il est particulièrement bien placé. Personnel adorable. Nous avons adorés.
Commentaires de Gestion de l’hôtel
8 mai 2023 par Fabio, Gestion de l’hôtel
Dear Marie, Thank you for your wonderful review. We are thrilled to hear that you had a great experience and enjoyed your stay with us.We take pride in our prime location, and we are glad it contributed to the overall enjoyment of your visit. Our team strives to provide exceptional service, and we are delighted to hear that our staff was accommodating and helpful throughout your stay.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Fabio
par un voyageur
Publié le 18 nov. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
17 mars 2023 par Sanctuary House, Gestion de l’hôtel
Dear Tommy,Thank you for your feedback.Kind Regards,
par un voyageur
Publié le 5 mai 2022 sur Hotels
Super séjour, je conseille
Commentaires de Gestion de l’hôtel
16 mai 2022 par Sanctuary House, Gestion de l’hôtel
Dear Emmanuel, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, The Sanctuary House Team
par un voyageur
Week-end visite à Londres
Publié le 26 févr. 2020 sur HotelsIdéalement situé, hôtel très propre, jolie et confortable.
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Reception Manager, Gestion de l’hôtel
Dear Vatanak,
Thank you for taking the time to leave your review.
We are pleased to hear that you have enjoyed your stay with us.
Looking forward to welcoming you to our hotel once again.
Kind regards,
Valentina G. Reception Manager
