Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Tanveer Shaik, Gestion de l’hôtel
Dear Anne,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Bof
Commentaires de Gestion de l’hôtel
3 déc. 2023 par Tanveer Shaik, Gestion de l’hôtel
Dear Nadia,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. Hopefully your stay was good with us. We hope to see you again in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Sdb en mauvaise état
Petit déjeuné hyper cher 15£ par personne
État chambre moyen
Une seul prise
Mauvais rapport qualité prix
Commentaires de Gestion de l’hôtel
3 déc. 2023 par Tanveer Shaik, Gestion de l’hôtel
Dear Frank,I trust my response finds you well. First and foremost, thank you so much for choosing Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experience with us. We are very sorry to hear that we didn’t meet all your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. I wanted to personally assure you that your comments have been shared with the relevant departmental managers for their attention and further follow up with their teams. If you are planning to come back and stay with us again, we will do our very best to make sure we meet all your expectations. We hope you will give us another chance to redeem ourselves. Kind regards, Tanveer Shaik Reception Manager
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Très déçu présence d une souris vivante la nuit dans la chambre que nous avons dû faire fuir seul. Impossibilité de l hôtel de nous changer de chambre et promesse de l hôtel de nous rembourser une nuit que nous attendons toujours
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Tanveer Shaik, Gestion de l’hôtel
Dear Marc,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am extremely disappointed to hear of the issues that you experienced during your stay. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our team to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality.Kind Regards,Tanveer Shaik,Reception Manager
par un voyageur
Publié le 18 sept. 2023 sur Expedia
Bien sauf la douche petite et avec un rideau on en met partout.
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Tanveer Shaik, Gestion de l’hôtel
Dear Anthony,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments based on their individual experience, that assist us in continually improving our service standards so thank you gain for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind Regards,Tanveer Shaik,Reception Manager
par un voyageur
Publié le 30 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Front Of House Manager., Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us and taking the time to share your feedback. We are thrilled to hear that you enjoyed your recent stay with us and that we were able to meet your expectations.We appreciate your kind words and are glad that our property was able to provide you with a comfortable and enjoyable experience. Our team works tirelessly to provide exceptional service and ensure that our guests have a memorable stay, and we are delighted to know that we were successful in doing so for you.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another stay in the near future. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Best regards,Ernest Antwi - Front of House Manager.
par un voyageur
super séjour !
Publié le 19 juin 2023 sur Hotelstrès bon accueil à la réception, l’hôtel est très propre. le service est impeccable. nous étions au 7eme étage donc il faisait chaud dans la chambre mais avec le fenêtre ouverte et le ventilateur c’était très bien.
super séjour dans cet hôtel !!!!
Commentaires de Gestion de l’hôtel
26 juin 2023 par Front Of House Manager., Gestion de l’hôtel
Dear Pierre,Thank you for choosing to stay with us and taking the time to share your feedback. We are thrilled to hear that you enjoyed your recent stay with us and that we were able to meet your expectations.We appreciate your kind words and are glad that our property was able to provide you with a comfortable and enjoyable experience. Our team works tirelessly to provide exceptional service and ensure that our guests have a memorable stay, and we are delighted to know that we were successful in doing so for you.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another stay in the near future. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Best regards,Ernest Antwi - Front of House Manager.
par un voyageur
Publié le 28 mai 2023 sur Expedia
Le tapis des chambres serait dû pour un bon nettoyage.
Le personnel masculin est un peu sexiste et est peu coopératif.
Commentaires de Gestion de l’hôtel
29 mai 2023 par AMAL, Gestion de l’hôtel
Dear Lyne,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the carpets in the bedrooms. We understand that cleanliness is an important aspect of a comfortable stay, and we will address this issue with our housekeeping team to ensure a thorough cleaning is conducted.Regarding your comment about the male staff, we take this matter seriously. We have a zero-tolerance policy for any form of discrimination or unprofessional behaviour. We will investigate your concerns thoroughly and take appropriate action to address any instances of sexism or uncooperative behaviour. We strive to provide a welcoming and inclusive environment for all guests, and we apologize if we fell short of your expectations in this regard.Your feedback is invaluable to us, as it helps us identify areas for improvement and take appropriate action. We appreciate you bringing these concerns to our attention, and we assure you that we will address them promptly. Thank youKind regardsAmal UnnithanReception Manager - Thistle
par un voyageur
Publié le 17 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2023 par Tanveer Shaik, Gestion de l’hôtel
Dear Veronique,Thank you for your wonderful feedback regarding your recent stay with us at Thistle Bloomsbury Park. Reviews such as these motivates us to go extra mile to offer excellent services to our guests. We greatly look forward to welcoming you back in the not too distant future.Kind Regards,Tanveer Shaik,Reception Manager
par un voyageur
Top
Publié le 27 mars 2023 sur HotelsNous avons passer un tres bon séjour. L'hôtel est bien située, a 20min a pied de la gare Sant pancras, du centre de Londres. La chambre etait bien. Je vous recommande cet hotel !
Commentaires de Gestion de l’hôtel
28 mars 2023 par Vicki, Gestion de l’hôtel
Dear Top,Thanks for your excellent review. Happy to see we were able to meet up your all expectations.We are looking forward to welcoming you again in near future.Kind RegardsVickiReception Manager
