Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,2 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
We a Londres
Publié le 15 août 2024 sur HotelsChambre petite mais tres agréable donnant sur une terrasse, hôtel très bien localisé dans un quartier anime, restaurant, commerces. Bon rapport qualité prix si on accepte la salle de bain partagée.
Commentaires de Gestion de l’hôtel
19 août 2024 par Anetka, Gestion de l’hôtel
Merci beaucoup pour votre commentaire! Nous sommes ravis que vous ayez apprécié votre séjour, ainsi que l'emplacement de notre hôtel au cœur de ce quartier animé. Nous faisons de notre mieux pour offrir un bon rapport qualité-prix, et nous sommes heureux que la chambre vous ait plu. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage à Londres!Guest Relations
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Anetka, Gestion de l’hôtel
Dear Jeremy,Thank you so much for your perfect rating! We’re thrilled to hear you enjoyed your stay with us. Your positive feedback means a lot, and we’d love to welcome you back anytime!Warm regards,Guest Relations
par un voyageur
One night only !
Publié le 11 août 2024 sur HotelsThe lady manning the booking hotline was extremely helpful,allowing me to enter the room earlier than check in at 4pm .I wish these hotels would specify check in times prior to booking! The room was nice but I would NEVER book a room with shared facilities again ! Having to get dressed to use the facilities made me feel very much like I was a stranger in someone’s house ! Very awkward!!
Commentaires de Gestion de l’hôtel
14 août 2024 par Anetka, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and for highlighting the assistance you received from our booking team. We’re glad to hear that you were able to check in early and that you found the room to your liking.I apologize for any inconvenience caused by the shared facilities. I understand how it might have felt uncomfortable, and I appreciate your honesty in sharing your experience. We strive to make all our guests feel at home, and your feedback is invaluable in helping us improve.In the future, we’ll ensure that the check-in times and facility details are made clearer during the booking process to avoid any confusion. If you decide to stay with us again, we’d be happy to help you find a room with private facilities to better suit your preferences.Thank you again for your input, and we hope to have the opportunity to host you again under more comfortable circumstances.Best regards,Guest Relation
par un voyageur de Madrid
Publié le 15 juill. 2024 sur Expedia
Overall it was ok, I didn't notice it was shared bathroom. Not clear when I book it.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Edina, Guest Relations , Gestion de l’hôtel
Dear Joao,We hope that this did not affect your overall experience, that you had a nice and pleasant stay with us! We look forward to host you again in the future.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Nice accommodation if you’re planning to do an overnight trip. Was a bit confusing to find at first and also had to call up to receive my code as it wasn’t sent to me.
Commentaires de Gestion de l’hôtel
14 août 2024 par Anetka, Gestion de l’hôtel
Dear Guest,Thank you for your review and for choosing to stay with us! We are glad to hear that you found the accommodation suitable for your overnight trip.We apologize for any confusion you experienced in finding us and for the inconvenience caused by not receiving your access code in advance. Your feedback is invaluable, and we’ll work on improving our communication to ensure future guests have a smoother arrival experience.We hope to welcome you back on your next trip, and please don't hesitate to reach out if there's anything we can do to make your stay even more enjoyable.Best regards,Guest Relations
par un voyageur
Publié le 13 juin 2024 sur Hotels
par un voyageur
Publié le 12 juin 2024 sur Hotels
par un voyageur
Publié le 28 mai 2024 sur Hotels
par un voyageur
Publié le 8 mai 2024 sur Hotels
par un voyageur
Very good value for money
Publié le 20 avr. 2024 sur HotelsPretty decent
Needs up keeping but location is unbeatable and the place is spacious and the bed is great