Avis LUXURY LONG BEACH HOUSE: Steps from Beach!

Hi Anthony! Thanks for the review. I’m glad you enjoyed your stay! Sorry about the parking…as I mentioned when you checked in, typically guests don’t bring 10 passenger commercial sprinter vans - this was actually the first one. Normally guests bring regular cars or SUVs. For any future guests, the property comes with one parking spot for any standard sized vehicle (10-12 passenger commercial vans excluded.)

Hi Michael, Thank you for taking so much time out of your day to leave such an extensive review. Firstly, you're welcome for me making myself available to check you in. Certainly, you understand when you're renting a million dollar house that there are certain rules that need to be explained in person. My recommendation for you would be to read the description of properties that you are booking more carefully - or perhaps stick to hotels. As you stated, the listing does not state there is a coffee pot nor a toaster - not sure why you would expect one to be there. The listing also clearly states there is one parking spot. I'm sorry to hear that your group did not plan accordingly, however a nice quick 5 block stroll down the beach sounds lovely! As I mentioned to you during check in, it's suggested to Uber around here anyway. Like most towns, Long Beach sanitation department picks up garbage twice a week - not every day. I'm not sure if you've ever owned a home before, but that is pretty standard practice. One of the courtesies we provide through this listing is soaps, shampoos, conditioners, lotions, etc. Obviously it doesn't make sense to throw out a whole bottle of conditioner after every single guest - however, as I mentioned during the detailed check in walk through, there were several new conditioners and shampoos in the fully stocked dining room closet with extra of everything. All guests are welcome to bring their own towels if a standard basic towel is not sufficient. Most VRBO's actually instruct guests to bring their own towels. I would have been happy to go out to the store and buy $200/piece towels for you for an up-charge :) I'm sorry to hear that a stained carpet and a jar of spaghetti sauce ruined your stay in a luxury beach house that you were able to rent miraculously for under $1000/night. There are some lovely hotels in the area should you choose to return to Long Beach, however - it's quite possible that one of the carpets may have a small stain in it, so that might not be suitable for your needs either. Sending you light and joy for the rest of your summer...clearly you need some happiness in your life.

Hi Micheal. Thank you for your feedback. What you have neglected to share in your review are a few terms and conditions of VRBO. 1. An owner does have the right to remove a traveler from a property should that traveler be in violation of house rules. Your booking was made under the pretense of 4 adults - however, upon arrival, it was clear that there were 7 adults and 2 children staying at the property. Despite the strict rules of "no parties" at the property, you chose to have a large gathering at the house Saturday day - leaving it completely trashed and with permanent damage to furniture, etc. (most likely from the children running around unsupervised.) 2. As an owner, we cannot turn away travelers who are accompanied by service dogs - it is considered discrimination. Service dogs are not considered pets. We are also not required to disclose if there has been a dog on the property. Had you asked and if your "allergy" was that severe, I would have been more than upfront about that. I'm a bit confused on the "issues you were having at the property," I don't recall there being any. You were staying in a million dollar beach house, which you chose to allow your children and family members to trash and destroy. You unplugged the refrigerator and lied about it, trying to blame me for "$1300"worth of spoiled food" to get a discount or refund. When I sent someone by immediately to check the fridge, it miraculously was working again...hmmm. I am sorry that you felt the need to share your clearly deranged and.fabricated experience publicly. Luckily, any traveler considering this property can look at every single other review to date for an accurate depiction of what they can expect.

Thank you Susan! You are welcome back anytime!

Glad to hear it lived up to expectations! Happy to provide a 5 star experience. Thanks for staying!