Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2023 sur Hotels
Hôtel proche de la plage, 45 minutes de l aéroport JFK, bon accueil.
Hôtel néanmoins à rafraîchir qui offre le strict minimum en terme de confort.
Recommandé pour une halte comme nous l avons fait
par un voyageur
Publié le 17 juin 2022 sur Expedia
Le staff est acceuillant et serviable. L'entrée et l'accueil ont été rénovés. La chambre était au troisième étage avec un viel assenseur à cage pour une personne, maximum deux et vraiment on a hâte qu'elle arrive. Au troisième étage à chaque bouffée d'air un parfum étouffant s'y trouvait. Notre chambre était correct mais trop petite pour deux personnes. Sans frigo sans verres et sans machine à café. Non rénovée mais relativement propre. Vielle plomberie donc parfois eau jaune. Un peu dispendieux pour ce que je considère un deux/trois étoiles.
par un voyageur
Publié le 17 juill. 2019 sur Hotels
Pas de petits déjeuners dans l'hôtel sinon tout est très bien.
Commentaires de Gestion de l’hôtel
13 août 2019 par C, Gestion de l’hôtel
Hello Catherine,
Thank you for your comment. We appreciate your business
par un voyageur
Publié le 29 août 2024
Commentaires de Gestion de l’hôtel
29 août 2024 par LBH Front Desk , Gestion de l’hôtel
Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your stay with us and that our team could contribute to a memorable experience.Your kind words and perfect rating mean a lot to us. We’re dedicated to providing exceptional service and comfort, and it’s wonderful to know that our efforts resonated with you.We look forward to welcoming you back in the future. If there’s anything specific you’d like to experience or any way we can enhance your next stay, please let us know.Thanks again for choosing our hotel and for your generous feedback!Best regards,
par un voyageur
Publié le 25 août 2024 sur Expedia
It’s was old dated dirty I will never return again
Commentaires de Gestion de l’hôtel
26 août 2024 par LBH Front Desk , Gestion de l’hôtel
I’m truly sorry to hear about your experience. It’s disappointing to know that the condition of the hotel did not meet your expectations. We’re currently addressing issues related to cleanliness and updates to ensure our facilities are up to standard.Your feedback is invaluable as we work to make improvements. If you have any additional details you’d like to share, please feel free to reach out. Thank you for letting us know, and we hope to have the chance to offer a better experience in the future.
par un voyageur
Publié le 25 août 2024
Worst hotel I have ever stayed in. Tv, internet and phone were not working. Staff said this has been an issue for years. Room was tiny, furniture busted, no fridge or coffee maker. DO NOT STAY AT THIS HOTEL!!!
Commentaires de Gestion de l’hôtel
26 août 2024 par LBH Front Desk , Gestion de l’hôtel
I’m really sorry to hear about your experience. It’s disappointing to know that the amenities and service were below expectations. We take issues like malfunctioning TV, internet, and phone very seriously and will investigate why these problems have persisted. Your comments about the room size, furniture condition, and lack of basic amenities are also noted.We genuinely appreciate your feedback as it helps us identify areas needing improvement. If there’s anything specific, you’d like to discuss further or if there’s anything we can do to make amends, please reach out to us directly. We’re committed to making necessary changes and hope to have the opportunity to provide a much better experience in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Would NOT recommend this property at all. Very uncomfortable sleeping conditions, no AC except wall unit which is inefficient so stays humid, tiny bathroom, and the staff is not very helpful. There isn’t even a water fountain for filling up a water bottle. Also, there are no food options, and it’s very expensive for no reason.
Commentaires de Gestion de l’hôtel
26 août 2024 par LBH Front Desk , Gestion de l’hôtel
Thank you for taking the time to share your experience. I’m genuinely sorry to hear that your stay was uncomfortable and did not meet your expectations. Your feedback about the sleeping conditions, air conditioning, bathroom size, and staff service is valuable, and we will be addressing these concerns with our team to make necessary improvements.We also appreciate your comments about the lack of food options and the water fountain. We’re always looking for ways to enhance our guests' experience and will consider your suggestions as we make updates to our amenities.If you have any additional details you’d like to share or if there’s anything else we can do to address your concerns, please let us know. Thank you again for your feedback, and we hope to have the opportunity to provide a better experience in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
😍😍😍😍todo estubo excelente 👌
Commentaires de Gestion de l’hôtel
26 août 2024 par LBH Front Desk , Gestion de l’hôtel
Thank you so much for your kind words and for taking the time to leave a 5-star review! We’re thrilled to hear that everything was perfect during your stay. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back and providing another excellent experience. Thanks again for your feedback!
par un voyageur
Publié le 25 août 2024 sur Expedia
Rooms were small
Walls were thin ( way too thin )
Neighbors sounded like they were in the room with you.
Smelled kinda funny
Commentaires de Gestion de l’hôtel
26 août 2024 par LBH Front Desk , Gestion de l’hôtel
Thank you for your feedback. I’m sorry to hear that your stay didn’t meet your expectations. We’re currently reviewing the issues you’ve mentioned, including room size, soundproofing, and odor concerns, to improve our guests’ experience. If you have any further details or if there’s anything specific we can do to make things right, please let us know. We appreciate your input and hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Outdated, window air conditioner, not on the beach, and no beach views but it is a less than 5 minute walk to beach.
Commentaires de Gestion de l’hôtel
24 août 2024 par Front Desk, Gestion de l’hôtel
Dear Jean,Thank you for your feedback. We're sorry our property didn't meet your expectations, particularly regarding the window air conditioner and lack of beach views. While we're close to the beach, we understand this wasn't ideal for you. We appreciate your comments and will consider them as we plan future updates.Thank you for staying with us.Best regards,
