Ratings based on 57 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Review
Posted Oct. 11, 2024 on HomeAwayVery nice stay
Comment from Hotel Management
Oct. 13, 2024 by VrboOwner, Hotel Management
Thank for selecting 'Seahorse' for trip to the
Coast. We appreciate the dare you took of the house, fantastic.
Reporting maintenance was so important helps us keep the standard guest deserve.
Would love to Host you again if you are passing our way. Return guests are offer mates rates - just remind us.
Thanks again. Mark, Tracie & Lita
by A traveller
Weekend away
Posted Oct. 9, 2024 on HomeAwayShort stay in Batemans Bay to go mountain bike riding in Mogo & Narooma,
Comment from Hotel Management
Oct. 11, 2024 by VrboOwner, Hotel Management
Thanks for selecting 'Seahorse' for your weekend. We appreciate your consideration and care while you were there.
We would love to Host you again.
by A traveller
Nice location
Posted Mar. 12, 2024 on HomeAwayWhile the property itself was in a lovely quiet location and generally spacious and well equipped there were a few things that could have been better. We hadn’t been sent our check in code and didn’t have good phone service when we arrived so check in was stressful. That being said the hosts were generous with our checkout time which we appreciated. Other details that would have made our stay better were things like replacement toilet paper being put in logical places like in bathroom vanity units rather than only 2 randomly placed in a laundry drawer, wash powder being available when it was advertised as such (I had to buy some to do washing ) and mattress and doona covers being clean, in one of the downstairs bedrooms they weren’t. Also more detail as to what cleaning is required of guests, I mopped and disinfected all the toilets as well as sweeping, and general tidying being concerned I would get charged a cleaning fee if I didn’t, however I am not sure I was supposed to do all that. Not a very relaxing last morning. We did enjoy our stay overall.
Comment from Hotel Management
Mar. 22, 2024 by VrboOwner, Hotel Management
Dear Carla and family,
Thank you for your extra special clean and looking after the place so well and we are glad to hear you enjoyed your stay.
Our instructions of cleaning are laid out in the website as well as the email sent you – that kitchen benches are wiped down, floors swept in the living areas. Vacuuming of only the rooms you use as sand has the habit of getting everywhere. Dishwasher and dishes put away and take the bin / your rubbish out. Beds put back to how they were made up with the doonas and pillows. Clean the toilets used.
Instructions that included the locked box code was sent out several days prior to your stay, which you acknowledged soon after. I did contact you a couple of times as a courtesy to see how you were settling in but didn’t want to disturb you on your holiday.
The listing states that that the property is not serviced during occupancy and that you need to bring your own toilet paper. However as a courtesy, we provided at least one roll of toilet paper in each toilet (3 toilets).
Sorry that you were unable to find the spare laundry powder for your two night stay. If you had sent a text or mentioned it when I called, I would have been able to let you know where it was.
We are not able to do anything about your phone service as that is something to do with your carrier.
Returned guests are always welcome and receive a loyalty discount. Thank you for review as we like to improve on our presentation of the villa.
Thanks
Kind regards
Lita, Mark and Tracie
by A traveller
Beautiful location
Posted Jan. 14, 2024 on HomeAwayVery comfortable stay in tranquil surroundings.
Comment from Hotel Management
Jan. 23, 2024 by VrboOwner, Hotel Management
Hi Tanya. You are most welcome. I always think we are in another world, surrounded by the bush. we would love to welcome you back. Lita, Mark & Tracie
by A traveller
Coastal break
Posted Jan. 10, 2024 on HomeAwayLovely stay
Comment from Hotel Management
Jan. 23, 2024 by VrboOwner, Hotel Management
Hi Alexandra, We appreciate you chose us for your coastal break. Will be pleased to welcome you back .Lita, Mark & Tracie
by A traveller
Amazing location- lots of kangaroos!
Posted Jan. 10, 2024 on HomeAwayLita was a great host and there was no issue with communication at all. We saw LOTS of kangaroos in the area and the kids absolutely loved the experience!
Comment from Hotel Management
Jan. 22, 2024 by VrboOwner, Hotel Management
Thanks Maggie, It was a pleasure you and the family came. You are welcome next time on the coast. Lita, Mark & Tracie
by A traveller
Great
Posted Oct. 6, 2023 on HomeAwayGreat property, clean and quiet. Loved listening to the waves.
Comment from Hotel Management
Oct. 29, 2023 by VrboOwner, Hotel Management
You are always welcome. If you manage a longer break down the coast we can always work a discount on the rates. Lita
by A traveller
Awesome apartment
Posted Sep. 28, 2023 on HomeAwayVery peaceful and quiet. Lovely surroundings with wildlife at your back door and the sound of the beach. Awesome little spot. Will stay again.
Comment from Hotel Management
Oct. 29, 2023 by VrboOwner, Hotel Management
Thanks for selecting our place for your mini break. You are always welcome.
Lita
by A traveller
Great location and away from the crowds
Posted Sep. 25, 2023 on HomeAwayGreat location, very quiet, backing onto bush land with glimpses of the water through the tree's, the unit is awesome, other than sheets and towels everything is there and the owners are fantastic. It's just a few minutes away from Batemans Bay, with around 2 kilometers of beach to stroll along.
Comment from Hotel Management
Sep. 29, 2023 by VrboOwner, Hotel Management
Thanks, Ian for your review. You and the family were great to have as guests.
by A traveller
Amazing
Posted Sep. 17, 2023 on HomeAwayThe house was well equip in an amazing location. Communication with owner was easy and friendly.
View from back deck was the best and loved hearing the waves crash
Comment from Hotel Management
Sep. 21, 2023 by VrboOwner, Hotel Management
Thanks Cheryl, for selecting our place for your weekend break.
Glad you enjoyed the setting. You and your family are always welcome. Mark, Tracie & Lita
