Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Well located close to highway
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Hotel avec grande chambre, propre, prestations convenables mais très loin de l’entrée du parc.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par GM, Gestion de l’hôtel
Dear Jeanne,Thank you for sharing your feedback on your recent stay. We're pleased to hear that you found our hotel to have large, clean rooms with suitable services. However, we apologize for any inconvenience caused by the distance from the hotel to the park entrance. Your comments are important, and we appreciate your input. We hope that despite the location inconvenience, you were able to enjoy your stay, and we look forward to welcoming you back in the future.
par un voyageur
Très confortable !
Publié le 18 sept. 2022 sur HotelsPersonnel très accueillant, bel chambre spacieuse et propre ! Bon petit déjeuner avec du choix et un bon café proposé.
par un voyageur
Publié le 18 oct. 2024
Clean, comfortable beds, and good breakfast with eggs, sausage, breads, cereal, and yogurt.
par un voyageur
Publié le 12 août 2024 sur Expedia
The room was clean. The pool water was cloudy and dirty and we all felt itchy and had a rash after swimming. We took a shower immediately and the rash went away.
We felt unsafe because of the managers behavior. We booked a second night because we were evacuated from a wildfire and heard the fire was getting bigger. The evening desk clerk swiped our card for a second night. The next day at 12:30pm a man who identified himself as the manager knocked on our door and started yelling loud and angrily at us that he was going to call the police because he did not have our credit card information for the second night. We were frightened by him and left immediately. The charge did show up on our credit card so he actually did have the credit card info. We notified our credit card and received a refund because we were not allowed to stay for the second night.
Commentaires de Gestion de l’hôtel
15 août 2024 par Paul G, Gestion de l’hôtel
Thank you Dear Helen for taking your time to review us for your most recent stay with us. We are really appreciate for your business. Check out time is 11am, Front Desk reached out to you for your credit card two to three time before 11:30 but you never came down. So that is why we had to knocked your door at 12:30pm. Please accept apology from my entire team.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Paul G, Gestion de l’hôtel
Thank you Dear Tai for taking your time to review us for your most recent stay with us. We are really appreciate for your business. Looking forward to see you soon...
par un voyageur
Publié le 12 août 2024 sur Expedia
I read reviews before booking this overnight stay and it was mentioned that it is clean, friendly staff, good breakfast but older building with an old/musty smell. That was my experience but I would add dim lighting. This is probably all normal for a Comfort Suites. We just needed a place to sleep for the night while we were on a long road trip. We rested fine but we prefer a little brighter newer/updated hotel.
Commentaires de Gestion de l’hôtel
15 août 2024 par Paul G, Gestion de l’hôtel
Thank you Dear Chris for taking your time to review us for your most recent stay with us. We are really appreciate for your business. Looking forward to see you soon...
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Paul G, Gestion de l’hôtel
Thank you Dear Marcus for taking your time to review us for your most recent stay with us. We are really appreciate for your business. Looking forward to see you soon...
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Paul G, Gestion de l’hôtel
Thank you Dear Charles for taking your time to review us for your most recent stay with us. We are really appreciate for your business. Looking forward to see you soon...
par un voyageur
Publié le 11 août 2024 sur Expedia
Nice hotel. Very nice pool and hot tub
Commentaires de Gestion de l’hôtel
15 août 2024 par Paul G, Gestion de l’hôtel
Thank you Dear Troy for taking your time to review us for your most recent stay with us. We are really appreciate for your business. Looking forward to see you soon...