Note fondée sur 240 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your review. We appreciate your feedback and apologize for any inconvenience caused. Your satisfaction is important to us, and we regret that your experience did not meet your expectations. We strive to provide the best possible service and we will take your comments into consideration to improve our services.
If there is anything else we can do for you, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to serving you better in the future.
Warm regards,
Team OYO
par un voyageur
Nice site
Publié le 21 sept. 2024 sur HotelsNice site, and caravan, clean and tidy. The only downside, the doubke bed in the caravan very uncomfortable, mattress covered in plastic coating so made it very warm and far too soft, didnt sleep well during the stay.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Archar, Gestion de l’hôtel
Thank you for your feedback.We hope to see you again as our guest in the future.
par un voyageur
Basic but great location
Publié le 20 sept. 2024 sur HotelsGreat location with a view and as quiet only let down by the worn caravan that really needs a proper deep clean. Mattress was surprisingly good and with the sea air and quiet park led to a good nights sleep. Less than 2 miles from Looe for great food ( avoid Deanos )
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We're glad to know that you enjoyed the great location and peaceful ambiance. However, we apologize for the condition of the caravan. We will definitely take your feedback into consideration and make sure to provide a proper deep clean.
It's fantastic to hear that the mattress was comfortable, and you had a good night's sleep in the soothing sea air. We appreciate your recommendation to explore the delicious food options in Looe, although we're sorry to hear about your experience with Deanos.
If you need any further assistance or have any other concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you.
Best regards,
Team OYO
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Lovely quiet and relaxed.
Caravan starting to show age.
Comfortable.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Hi, Mark! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
par un voyageur
Pleasant weekend
Publié le 8 sept. 2024 sur HotelsHad a lovely time. Didn’t spend much time in the accommodation. Reception staff were amazing, bar staff maybe need more customer service training. But overall I would recommend.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Hi, Laura! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Lisa, Gestion de l’hôtel
Hey, Peter! Thank you for taking your precious time to rate us. We will be working even harder to make your stay memorable. Regards, Lisa
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Lisa, Gestion de l’hôtel
Hi, John! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa
par un voyageur
Publié le 16 août 2024 sur Expedia
The Caravan was spotless. Everything you needed was there. 10/10 for the cleaning staff
par un voyageur
Publié le 15 août 2024 sur Hotels
