Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful View, But Not Quite Ready for Guests
Publié le 18 sept. 2024 sur HomeAwayWe recently stayed at this house on Lopez Island and, while it has a beautiful view and the potential to be charming, it’s important to know what to expect. The house had an eerie, somewhat neglected feel to it. There were bugs inside, a noticeable odor, and it didn’t seem ready for guests—very bare with no Wi-Fi. Upon arrival, the sliding glass door was left wide open, which was unsettling.
The neighborhood has close neighbors, so privacy was limited, and there were no coverings on some of the windows. The kitchen wasn’t equipped for cooking, and at night, the house made a lot of creaks and noises, which made it hard to sleep. It felt like a once much-loved cabin from 50+ years ago, but unfortunately, it’s not as well-maintained now.
This place could be a unique experience for someone looking for a rustic stay, but it’s not ideal if you’re seeking comfort and privacy.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Ashley, for sharing your thoughts on your stay. We appreciate your feedback and are truly sorry to hear that your experience did not fully meet your expectations. We understand the importance of comfort and privacy, and we’re currently addressing your concerns with our local team. We hope to have the opportunity to provide a flawless experience in the future.
par un voyageur
Lopez
Publié le 6 sept. 2024 sur HomeAwayKitchen needs upgrade… everything. View was great. Service Fee is outrageous
We clean windows (outside)
Commentaires de Gestion de l’hôtel
20 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
Beautiful Lopez Island Setting
Publié le 16 août 2024 sur HomeAwayThe location is amazing - boat launch is literally next door. The house has a nice layout that worked for our 3 generation family but it was built in the early '70s & is definitely in need of some repairs. The huge sliding door was difficult to open and close as it's so old. Windows in the living room are wood-trimmed & the trim is dusty and had cobwebs. This isn't the type of house a general cleaning company could come in and clean in a couple of hours - it's in need of a really deep clean. There were a few pieces of newer outdoor furniture on the deck but old, rickety plastic chairs were also there so we had enough places to sit but not very comfortably. The bathroom lighting upstairs has sconces by the mirror over the sink but the other light didn't work so showering at night was pretty dark. There's 3 trash cans outside but nothing was labeled for recycling so we weren't sure how to separate trash from recycling. The house worked well for us but it really is in need of some extra care. It must have been a lovely house back in the day!
Commentaires de Gestion de l’hôtel
31 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 11 août 2024 sur HomeAway
par un voyageur
Run down, disaster of a manager
Publié le 16 juill. 2024 sur HomeAwayWe arrived to a bat flying throughout the house, dirty surfaces, dust bunnies throughout, broken and missing outlet covers, a kitchen lacking basic pots and dishwasher detergent, a sliding door that was inoperable, rotting outdoor furniture, a hole in the bathroom ceiling (where the bats came in, as evidenced by the bat droppings throughout that room and dripping out of the bath fan), missing trim, missing light bulbs, ancient appliances, a bathroom without tile grout and with detached tile, and rotting siding.
When I called the management company to have even the basic issues addressed, the Lopez manager for the company started laughing maniacally, said I was trying to blackmail him, and hung up on me. The national office for the company sent a repair person who greased the sliding door (it worked for the next few hours, so that's something), replaced the broken outlet covers (while leaving the broken pieces on the floor), and taped the most egregious holes in the bat-access area.
Then, I began receiving text messages from people within the management company trying to get me to say that they as individuals were not the person who hung up on me, seemingly trying to cover their own butts. This is not exactly how I wanted to spend my vacation.
On our final morning, we awoke to a bat on the floor of the living room, not dead but not well. The company said they were shutting down the house to do some basic maintenance. I wouldn't hold my breath.
The location is magical.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hello Mark, we want to express our gratitude for taking the time to write a review. We sincerely apologize that you encountered some issues while staying with us. Your feedback is highly appreciated, and we have already shared your concerns with our local operations manager. We have received an update that the concerns have been resolved. We hope that we will have the opportunity to provide you with an even better experience in the future!
par un voyageur
A great spot, but you get what you pay for
Publié le 30 mai 2024 sur HomeAwayWe had a great short getaway and enjoyed sitting in the living room and outside watching otters, seals and boats pass by. This property is somewhat cheaper than some other comparable properties on Lopez and there is a reason, as indicated by many other reviewers. The home has generally not been updated much at all since it was built, so everything creaks and groans. For some strange reason, we found that most of the crockery had not been cleaned properly, so we had to clean it all off as we used it. The property management company were highly apologetic for this and offered to send somebody over to resolve it.
par un voyageur de Las Vegas
Publié le 12 mai 2024 sur Expedia
Beach access, otters, eagles and friendly people all around. House is older but fit us well. Plenty of space to fit 6-8 people comfortably. Nice selection of towels and plenty of pillows and blankets.
Bring garage bags, foil or parchment paper if you are planning on being at the house and cooking.
par un voyageur
Great place on the water
Publié le 7 avr. 2024 sur HomeAwayHouse was as advertised. Our second stay at this property and we will return.
par un voyageur
Lopez Island Xmas
Publié le 29 déc. 2023 sur HomeAwayThe view was amazing, however the house had a running toilet that ran every 75 seconds 24/7. The glass sliding door was difficult to move, kept going off the tracks and didn’t close all the way, which felt unsafe. The downstairs bedroom space heater had a broken knob which made it difficult to control temperature. I did report all of these items to VaCasa as well. I’d sure appreciate a free night or a credit for some of the fees that get charged.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Nanette, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
What a view!
Publié le 7 nov. 2023 sur HomeAwayIt was fantastic! There is no wifi here, but you could sit and watch the water all day and it'd be a day well spent. The views are fantastic and Lopez Island has everything you need less than 20 minutes away.
