Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Avoid it if you can
Publié le 4 oct. 2024 sur HotelsHotel is by the train tracks so the noise of trains at night is unbearable. The person at the front desk was not in his best mood. Area around the hotel is empty and lots of abandoned buildings. Doesn’t look safe.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your valuable feedback with us. We sincerely apologize for the inconvenience caused during your stay.
We understand your concerns regarding the noise from the nearby train tracks. We regret that it affected your sleep quality. We will make a note of this and take necessary measures to address the issue.
Regarding the behavior of our front desk personnel, we apologize for any miscommunication or inconvenience caused. We will ensure that our team undergoes further training to provide a more pleasant and accommodating experience.
We appreciate your feedback about the area around the hotel. We will share this with the concerned team to ensure that necessary steps are taken to improve the surroundings.
If there is anything specific that we can do to make your experience better, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are always here to assist you.
Warm Regards,
Team OYO
par un voyageur
Publié le 2 oct. 2024 sur Hotels
BATES MOTEL
Grumpy old vet at reception with 2 rifles in plain sight. No fire alarm BOTH locks on door were broken mold on bathroom
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Lisa, Gestion de l’hôtel
We are sorry to hear about your experience, Eric! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Perfect for sleeping and that's all I needed. Train nearby.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Daryl! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey
par un voyageur
Publié le 18 août 2024 sur Expedia
Bates Motel vibes. The property was nicely lit and seemed safe enough. The numerous dead and live flies in my hot and humid room gave me the creeps. Had to dust off long hair and stuff from the sheets. Water pressure and hot water were great. The room cooled quickly once I had the AC on. Just needed a spot to rest after a long drive but I would look for other options before staying here again.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Hi, Charlie! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The receptionist was very rude, the place was old, dirty and uncomfortable.
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Sincere apologies, Jaime! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Great service
Publié le 28 juill. 2024 sur HotelsCustomer service was 100
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Hi, Maria! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Eva
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Maria, Gestion de l’hôtel
Thanks for your kind and lovely words, Kimberly! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Very clean, comfortable bed. Great shower, tv, mini-fridge, etc. Major improvement since my last stay here.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Barbara, Gestion de l’hôtel
Thank you for rating us with such awesome words! We will strive to keep up with your expectations every time. Regards, Barbara
par un voyageur
Publié le 19 juin 2024 sur Expedia
The room was very clean and very big.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Maria, Gestion de l’hôtel
Hey, Gretchen! Thank you for taking your precious time to rate us, We will be working even harder to make your stay memorable. Regards, Maria
par un voyageur
Publié le 28 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Nathan! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa
