Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Bates Motel vibes. The property was nicely lit and seemed safe enough. The numerous dead and live flies in my hot and humid room gave me the creeps. Had to dust off long hair and stuff from the sheets. Water pressure and hot water were great. The room cooled quickly once I had the AC on. Just needed a spot to rest after a long drive but I would look for other options before staying here again.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Hi, Charlie! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The receptionist was very rude, the place was old, dirty and uncomfortable.
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Sincere apologies, Jaime! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Great service
Publié le 28 juill. 2024 sur HotelsCustomer service was 100
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Hi, Maria! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Eva
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Maria, Gestion de l’hôtel
Thanks for your kind and lovely words, Kimberly! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Very clean, comfortable bed. Great shower, tv, mini-fridge, etc. Major improvement since my last stay here.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Barbara, Gestion de l’hôtel
Thank you for rating us with such awesome words! We will strive to keep up with your expectations every time. Regards, Barbara
par un voyageur
Publié le 19 juin 2024 sur Expedia
The room was very clean and very big.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Maria, Gestion de l’hôtel
Hey, Gretchen! Thank you for taking your precious time to rate us, We will be working even harder to make your stay memorable. Regards, Maria
par un voyageur
Publié le 28 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Nathan! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa
par un voyageur
Horrible
Publié le 6 avr. 2024 sur HotelsFalsely listed. No toiletries, no hair dryer, no breakfast
Pillows were travel sized pillows
Stained towels
Mildew on shower curtain
Dirty floors
Sulfur smell in plumbing
We crawled into bed to find food crumbs all over the bed and someone’s purse under the covers. Clearly the bed had not been stripped. So disgusting. At first the manager said there were no more rooms so we requested a cleaning then he came back and offered us another room. Everything else nearby was booked so we took it but we were happy to leave in the morning.
par un voyageur
Publié le 6 avr. 2024 sur Hotels
Don't stay here! TV didn't work. Refrigerator didn't work. Right across from busy train track. This place is a mess!
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Jessica! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
par un voyageur
Horrible
Publié le 5 avr. 2024 sur HotelsFalsely listed. No toiletries, no hair dryer, no breakfast
Pillows were travel sized pillows
Stained towels
Mildew on shower curtain
Dirty floors
Sulfur smell in plumbing
We crawled into bed to find food crumbs all over the bed and someone’s purse under the covers. Clearly the bed had not been stripped. So disgusting. At first the manager said there were no more rooms so we requested a cleaning then he came back and offered us another room. Everything else nearby was booked so we took it but we were happy to leave in the morning. Gross place
