Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super !
Publié le 25 mars 2020 sur HotelsTrès bien. Un peu sombre pour la partie centrale, oui. Mais quel charme ! ès belle maison. Très belles prestations. Personnel parfait.
par un voyageur
Publié le 18 août 2019 sur Hotels
Très bel hôtel mais les chambres sont trop sombres! Pas d’eau chaude et petit déjeuner un peu mince.
par un voyageur
Publié le 10 nov. 2024
Great location
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Administrator, Gestion de l’hôtel
Thank you for your good comments. We are very happy to know that you enjoyed the Posada de las Flores hotel.
par un voyageur
Publié le 1 août 2024 sur Expedia
The staff was super friendly
Commentaires de Gestion de l’hôtel
3 août 2024 par Administrator, Gestion de l’hôtel
Hi Russell,Thank you for your comments, we will be happy to see you again soon at our property.
par un voyageur
Cutting too many corners
Publié le 29 juill. 2024 sur HotelsWe’ve stayed here before and loved it, but this time we were disappointed. It started with check-in, when we were asked to pay $25 resort fee, rather than the $13.50 on our reservation. Next, no one to help carry our bags up 2 flights of stairs. Eventually the check in person did carry one bag up. This hotel has NO parking. We had to move our car 3 times. No drinking water in our room. No hot water in shower. Loud music and barking dogs kept us awake. The hotel didn’t bother to turn on the lights by the pool for us. There was a dangerous drop off and the pool was very shallow without any warning. Jumping in or diving in could have been disastrous. When we went for our free breakfast, we were greeted with - do you want black coffee and dry toast for free or do you want to see a menu. The free breakfast included literally 2 tablespoons of yogurt and granola and a 1/2 piece of toast with a nice bowl of fruit. It’s sad to see this beautiful colonial Mexican hotel so poorly managed. We won’t be staying here again!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Administrator, Gestion de l’hôtel
Hello Marilee,We are very sorry for the experience you had during your stay at our property, we are going to review the points you mentioned in your comments, we definitely do not want it to be repeated again.If you plan to return to Loreto, please contact us to offer you a complimentary upgrade and improve your next stay.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Authentic hotel in the center of town. Nice staff.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Administrador, Gestion de l’hôtel
Hi John,Thank you for your survey, our staff is very happy for your excellent comment, we hope to see you again soon.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Nice rooms great service.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Administrador, Gestion de l’hôtel
Hi Alejandro,Thank you for your comments, we will be very happy to see you again soon.
par un voyageur
Publié le 29 juin 2024 sur Expedia
The staff were amazing. This is such a unique and beautiful hotel.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Administrador, Gestion de l’hôtel
Hi Carolyn,Thank you for your comments, we will be very happy to see you again soon.
par un voyageur
Publié le 14 juin 2024 sur Expedia
The decor of the hotel was nice i loved the roof top restaurant and bar and pool.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Administrador, Gestion de l’hôtel
Thank you for your comments, we would like to know why you gave us 3 stars instead of 5 stars.We hope to see you again soon at Hotel posada de las flores loreto
par un voyageur de Tiburon
Publié le 13 juin 2024 sur Expedia
I had to change my arrival date and so I called the hotel to ask if that would be ok. I showed the hotel the proof from my phone log of date and time I called. The employee who gave me the go ahead didn’t contact Expedia as they were supposed to so my card was charged for the night before I arrived. They had rooms for us but said we would have to pay again since the reservation I had was paid for. I told them I wouldn’t do that and that I thought it was unreasonable. I will dispute the charge with American Express as well.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Administrador, Gestion de l’hôtel
Hello Mrs. Carola,We are very sorry about the situation of your no show charge, in our system we do not have a change of dates registered by your travel agency.
