Note fondée sur 655 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien
Publié le 25 juin 2022 sur Hotelspar un voyageur
Publié le 1 mars 2022 sur Hotels
par Bruno de Montreal, Canada
Loin de Los Angeles...rien a faire.
Publié le 17 juin 2014 sur HotelsMotel très loin de Los Angeles. Beaucoup de circulation automobile pour s'y rendre (45 minutes minimum). Motel bruyant, petit et avec vieux mobilier. Matelas de mauvaise qualité. Je ne recommande pas ce motel.
par un voyageur
Publié le 8 août 2024 sur Expedia
par un voyageur
Publié le 7 août 2024 sur Expedia
Very quiet clean and friendly
Commentaires de Gestion de l’hôtel
13 août 2024 par Manager, Gestion de l’hôtel
Thank you so much for the review, we are glad we were able to meet your standards
par un voyageur
Publié le 7 août 2024 sur Expedia
I would like to apologize for a bad review that I wrote last time I stayed here, it was meant to be made to another experience in another hotel in this area, I confused the mail sent to me. My experience in this hotel has been excellent as far as cleanliness, friendliness, neighborhood, etc. a very nice and warm side of the road stay.
I have and will return.
Commentaires de Gestion de l’hôtel
13 août 2024 par Manager, Gestion de l’hôtel
Thank you so much for your kind words and for updating your review. We truly appreciate your understanding and are thrilled to hear that your stay with us was excellent. It’s wonderful to know that you enjoyed our cleanliness, friendly atmosphere, and the neighborhood.We’re grateful for your support and look forward to welcoming you back for another warm and pleasant stay. If there’s anything specific we can do to make your next visit even better, just let us know!
par un voyageur
move on
Publié le 6 août 2024 sur HotelsI should really pay attention to others' reviews. The walls need major painting. There was no toilet paper holder. the rolls were on the floor and behind the toilet. holes in the shower tile. paint worn off the wall behind the bathroom sink. No lock on the door except for the flip thing on the door. I asked for bath towels because the ones we were given I thought were hand towels!!! but they were the bath towels. The TV never worked. They did offer us to move to another room so we could watch the Olympics. No table lamp next to beds, so I grabbed one from the room we moved from. dirty broken air conditioner vents. lack of outlet plugs, only one outlet which was under a kitchen-like table in the room. From now on I will look at the room before I pay.
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Relations, Gestion de l’hôtel
We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the upkeep of our accommodations, as this is incredibly important to us. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. It is our hope that you will consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
not great
Publié le 5 août 2024 sur HotelsThe drain in the bathroom didn't work well. They covered the windows so you could not see outside.
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Relations, Gestion de l’hôtel
We're sorry to hear that you didn't have a good experience with us. Our maintenance team will be sure to look into your concerns regarding the bathroom drain and the windows. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
Publié le 4 août 2024 sur Expedia
I thought it was good for what I paid. Hard to find the entrance but that is not the hotel or hotel staff's fault. Gave the key to housekeeping as the lobby was closed at 0830.
Commentaires de Gestion de l’hôtel
13 août 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback! We’re glad to hear you found good value in your stay with us. We apologize for any confusion you experienced in locating the entrance and for the lobby being closed when you checked out.Your understanding regarding these matters means a lot to us. We’ll be sure to review the entrance signage to make it easier for future guests and improve our check-out procedures.We appreciate your patience and look forward to welcoming you back for an even smoother stay next time!
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Manager, Gestion de l’hôtel
We apologize we did not meet your needs Mr. Martin we hope we can serve you better if you give us that opportunity
