Note fondée sur 973 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal, Canada
Publié le 3 févr. 2020 sur Expedia
Chambre rénovée et propre. Déjeuner de base inclus qui dépanne. Merci au personnel qui ont retrouvé mon chargeur oublié dans la chambre.
Personnel aimable.
J'ai moins aimé le coin. Ne me sentais pas en super sécurité. Et la salle pour le déjeuner est très petite.
Commentaires de Gestion de l’hôtel
6 févr. 2020 par Customer Care Team, Gestion de l’hôtel
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.
Best Regards,
Customer Care Team
par un voyageur
Publié le 3 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
28 mars 2019 par Customer Care Team, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay at our hotel, Emma. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Love this place clean quiet and i nice plave .
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Henry, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, quiet, pleasant room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten guest experience on your next visit to Canoga Park.Best Regards, Customer Care TeamCanoga Hotel
par un voyageur
Publié le 29 juill. 2024 sur Expedia
This is not a premium property.
No breakfast no coffee.
The room did have a coffee maker.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Bruce, thank you for sharing your feedback. We regret that our property did not meet your expectations as a premium option, especially through the absence of breakfast and coffee service. While we do provide a coffee maker in the room, we understand how important it is to have more comprehensive amenities available. Your feedback is valuable, and we will consider it as we work to enhance our offerings and upgrade our guest experience.Best Regards, Customer Care TeamCanoga Hotel
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Henry, thank you for rating our facilities and sharing how the guest experience was for you. We apologize for everything that made your stay an uncomfortable experience. Customer service is of utmost importance to us, and we are disheartened not to have met your expectations. We are sorry if any of our facilities or amenities were outdated or needed to be upgraded. Our management will not shy away from making improvements to enhance the overall guest experience at our establishment. While it is disappointing to learn that you did not enjoy a memorable stay with us, we hope to host you again with all our services working in your favor. Best Regards, Customer Care TeamCanoga Hotel
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Good service
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Sarah, we are happy to have served you well at the Canoga Hotel. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Canoga Park, with our facilities running at their best.Best Regards, Customer Care TeamCanoga Hotel
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Nice and refurbished. The shower pressure was not good at all. The service was nice. Rooms are clean. Beds were super comfortable. The free breakfast should not be called free breakfast. It should be free snacks
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Laurie, thank you for your review. We're happy to hear you enjoyed our refurbished rooms, comfortable beds, and friendly service. We apologize for the low shower pressure and the breakfast not meeting your expectations. Your feedback is invaluable to us as we strive to improve our amenities and services. We hope to welcome you back for an even better experience in the future.Best Regards, Customer Care TeamCanoga Hotel
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
